TCVAP Caseworker

Job Overview:

The IRC Turlock is expanding its Safety and Wellness Department through a new position called the TCVAP Caseworker. Each fiscal year, the TCVAP Caseworker will provide case management to 40 individuals who are foreign-national survivors of crime and who have applied for Trafficking and Crime Victims Assistance Program (TCVAP) public benefits through Community Services Agency in Stanislaus County. The TCVAP Caseworker Worker (CW) may work with other eligible individuals, however they will primarily focus on providing case management to the U-Visa applicant community and thus must be bilingual in either Spanish or another relevant language. The CW will provide outreach, education and systems navigation to TCVAP clients. The TCVAP Caseworker will work closely with IRC Turlock’s Anti-Trafficking Caseworker and the Anti-Trafficking and New Initiative Coordinator.

Major Responsibilities:

Case Management and Referrals

·Provide trauma-informed comprehensive case management to foreign-born survivors of crime to help them feel safe, empowered, and stable.

·Ensure acute client needs are met in a timely and culturally appropriate manner.

·Assist clients with referrals and access to appropriate resources including: shelter, physical and mental health services, and legal services to work towards a stable immigration status.

·Case management services include but are not limited to outreach, linking TCVAP clients to available resources, advocacy, counseling/guidance to services, continued assessment of the family’s or individual’s needs, monitoring progress toward goals and objectives and ensuring compliance to a service plan.

Partnerships and Community Engagement

·Build partnerships with community stakeholders and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.

·Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.

Documentation and Reporting

·Ensure quality case notes and documentation for contacts made and services provided on behalf of client and for case file management and quality assurance.

·Draft reports as required by funders and/or donors.

·Comply with all policies, procedures and protocols of the agency.

·Other related duties as assigned.

Key Working Relationships:

Position Reports to: Reianna Peets, Anti-Trafficking and New Initiative Coordinator

Indirect Reporting: Site Director in Turlock
Position directly supervises: Interns as available
Other Internal and/or external contacts:

Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment and Education, Safety and Wellness, and Immigration.

External: Caseworker will develop working relationships with local legal providers, Community Services Agency of Stanislaus County, healthcare providers, employment programs, anti-trafficking task forces, other relevant task forces or working groups, law enforcement, and other community-based organizations to support achievement of program requirements.

Job Requirements:

Language Skills:

·Fluency in English and either Spanish or other relevant language.

Work Experience:

·Approximately 2 years of relevant work experience in social service, case management, human service or related fields. Experience should include a minimum of one year providing direct service to underserved communities. Lived experience or work experience assisting foreign-national populations navigating the United States immigration systems.

Demonstrated Skills and Competencies:

·Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

·Excellent understanding of case management principles.

·Compassion towards and understanding of unique needs of survivors of crime.

·Strong understanding of US health and social service system;

·Ability to assess needs, prioritize and develop action plans;

·Ability to provide education to individuals, families, communities and systems;

·Ability to advocate and liaise with health and social service systems;

·Excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively;

·Commitment to client-centered and strengths-based work with individuals, families; and communities;

·Strong ability to effectively build internal and external relationships;

·Strong communication skills (written and verbal);

·Familiarity with issues facing refugee and immigrant communities as they relate to safety, health, and access to public benefits;

·Demonstrated success working and communicating effectively across lines of difference with respect to race, gender, ethnicity, language, religion, and age;

·Ability to follow strict guidelines of client confidentiality and safeguarding;

·Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiarity with data-tracking systems;

Education:

·Undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study preferred. Significant relevant work experience can replace education requirement. Degrees from other countries accepted. Relevant work experience can be a substitute for an undergraduate degree.

Working Environment:

·Standard, professional office environment combined with community-based work. At times this position may also be remote depending on the COVID-19 context.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRCrequirescandidateswhoareselectedforinterviewtofurnishproofofvaccination against COVID-19 in order to be considered for this position.

CommitmenttoDiversityandInclusivity:IRCiscommittedtobuildingadiverseorganizationanda climate of inclusivity.We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal  Opportunity  Employer:  We  are  an  equal  opportunity  employer  and  value  diversity  at  our company.  We  do  not  discriminate  on  the  basis  of  race,  religion,  color,  national  origin,  sex,  gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The IRC and IRC employees must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces  policies  on  Beneficiary  Protection  from  Exploitation  and  Abuse,  Child  Safeguarding,  Anti  Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.