The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to strengthen and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI launched its Viral Hepatitis program in 2015 with the goal of catalyzing public sector HCV screening and treatment programs in low- and middle-income countries (LMICs). Following the launch of hepatitis C programs in seven countries (Cambodia, India, Indonesia, Myanmar, Nigeria, Rwanda, and Vietnam), CHAI is additionally applying the techniques it has used successfully to improve access to HIV/AIDS and malaria treatment in developing countries to aim for the elimination of hepatitis C and the achievement of a hepatitis B-free generation. The program continues to focus on lowering the cost of diagnosis and treatment, while supporting ministries of health to implement smart, data-driven strategies for scaling up access to services. Globally, the team interacts with donors, manufacturers, multilateral agencies, non-governmental and community organizations, and other partners to identify and implement necessary market-based and program interventions. In focal countries, CHAI’s work ranges from helping governments select and source the right medicines and diagnostics, training health care workers in screening and treatment, designing the right service delivery mechanisms, implementing monitoring and evaluation systems, and mobilizing financing for program implementation.

Position Overview

The Senior Manager will provide strategic planning and country support coordination across CHAI’s hepatitis program, including managing the Country Support team (based in South/Southeast Asia and Sub-Saharan Africa) and coordinating support from subject matter experts to Hepatitis Program focal countries. The Senior Manager will report to the Associate Director overseeing Strategic Planning and Operations. Location for this position is flexible pending discussions with candidates and leadership approval (preference is for the position to be based in a CHAI focal country in Sub-Saharan Africa). The position will require significant international travel, estimated at between 30- 40%.

CHAI is seeking an individual with at least 8 years’ experience supporting delivery of innovative public health interventions in LMICs. A proven record of human resources management, strategy development and program management are required, with strong leadership qualities and communication and analytical skills. The Senior Manager must be able to function independently and flexibly in a diverse and fast-paced environment. We are seeking an individual who is humble, self-driven, a fast learner, and a strong team player.

Manage and provide strategic guidance and planning support for the Hepatitis Program (40%)

• Develop and implement processes for program planning, internal reporting and progress monitoring together with Associate Director
• Facilitate communication and collaboration across the hepatitis team, helping to shape program priorities to enable a shared understanding of program and country strategies across the team
• Provide input in the development of program strategies, work plans and budgets
• Facilitate processes to help track program progress against milestones, and work with Hepatitis team leadership to identify and mitigate risks to achieving goals
• Partner with teams across focal countries to identify gaps in strategy and resources and develop plans to provide the needed support

Oversee Country Support Team and the assistance provided to focal countries (40%)

• Oversee support to teams across focal countries
• Provide guidance on in-country workstreams, and help design and review deliverables, ensuring high-quality support to focal countries
• Manage the hepatitis country support team and mentor staff to grow their skills and progress in their career trajectories
• Create fora for regular performance feedback with individual team members and the Associate Director
• Instill team norms and practices, encouraging a positive and collaborative country support dynamic

Support cross-cutting work streams, projects, and communications (20%)

• Actively participate in strategy planning, problem-solving discussions and review of program outputs
• Support drafting program updates, presentations, concept notes, proposals and meeting plans, as needed
• Lead development or implementation of new workstreams and projects, as needed
• Represent CHAI at conferences, strategic fora and meetings, as needed
• Perform other relevant duties that may be assigned

• Bachelor’s degree plus a minimum of 8 years of professional work experience (or advanced degree plus 6 years of professional work experience) in a fast-paced, demanding environment
• Ability to plan and execute medium-sized projects, including developing strategy and prioritizing plans
• Demonstrated strong analytical, leadership, and problem solving skills, without extensive managerial support
• Experience managing individuals with diverse backgrounds and skills
• Ability to manage numerous work streams simultaneously whilst mentoring a team to perform consistently
• Experience building collaborative, senior-level relationships and navigating processes with multiple stakeholders
• Excellent written and verbal communication skills and strong analytical skills, including the ability to prepare and deliver compelling presentations and work on analyses at varying levels of granularity
• Strong interpersonal skills, especially in cross-cultural settings and diverse work environments
• Can travel extensively, up to 40% of the time (travel varies depending on time of year and on travel restrictions)
• Technical proficiency with Word, Excel and PowerPoint
• Fluency in English, in both written and verbal communications

Advantages

• Experience working in a fast-paced, results-oriented environment in either the private or not-for-profit sectors
• Familiarity with global health issues, particularly communicable diseases (e.g. viral hepatitis, HIV, TB, malaria), and/or national and sub-national public health programming
• Experience working with government agencies