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Head of Logistics and Hospitality

La Silla

  • Organization: ESO - European Southern Observatory
  • Location: La Silla
  • Grade: Senior
  • Occupational Groups:
    • Logistics
    • Supply Chain
    • Managerial positions
  • Closing Date: 2022-01-28

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Within LSD, the logistics and hospitality manager is in charge of lodging, food services and travel, and related support activities: such as provisioning, communication, vehicle fleet maintenance.

Maintaining relationships with other ESO departments is part of the position (such as Finance, Procurement, etc.).

Supervision and active interaction with external service providers.

Main Duties and Responsibilities:

  • Supervision of external services and contracts, such as food, lodging & cleaning; premises sanitization and disinfection; hotel machines maintenance; commuting services; sewage disposal; policlinic; vehicle maintenance.
  • Supervision of reception desk
  • Support communications acting as a central communication node
  • Provisioning management of general articles, fuel, food.
  • Transport and Logistics.
  • Administration of facilities.
  • Administration of LSD fleet of vehicles.
  • Coordination of visitor arrival and departure.
  • Budget preparation and control
  • Keep logistics web site up to date
  • Supervise recycling activities
  • Security contract management
  • Waste removal services
  • Lead call for tender processes related to the services provided on site

Reports to:

The site manager of the La Silla Observatory.

Key Competences and Experience:

At least three years of professional experience in administration of multiservice contracts.

Desirable Competences and Experience:

  • Capacity to work autonomously, in an isolated location.
  • Able to strike a balance between effectiveness and internal clients' satisfaction
  • Capacity to analyse situations and proactively identify areas where improvements can be made
  • We look for highly motivated person with good interpersonal skills and ability to interact with multiple stakeholders, giving creative solution sometimes under pressure.


We seek a professional with university degree in Administration.

Qualifications which would be an asset:

  • Working knowledge in administrative computer tools (office tools, Travel tools, ERP)
  • Good knowledge about the Chilean law of subcontracting
  • Knowledge in hotel management
  • Knowledge in travel management

Language skills:

ESO is an international organization where the official language is English. It is required that the candidate has a good command of written and spoken English.

Remuneration and Contract:

We offer an attractive remuneration package including a competitive salary and educational benefits, as well as financial help in relocating the candidate's family, where applicable. The initial contract is for a period of two years with the possibility of indefinite extension, based on technical and managerial achievements.

Please see a summary at

Duty Station:

La Silla Observatory located 120 km north of the city of La Serena, Chile. The working schedule will be 5 days on duty and 2 days off duty (5x2) with accommodation provided on site.

Career Path:



If you are interested in working in areas of frontline science and technology and in a stimulating international environment, please visit for further details.

ESO has established diversity as an important value of the Organisation; it is committed to providing an equal opportunities environment and is actively seeking to promote a diverse and inclusive workforce. The post is equally open to suitably qualified candidates irrespective of nationality, gender, age, disability, ethnicity, or religion.

Applicants are invited to apply online at Applications should include a motivation letter and CV in English. Interviews will be held in English.

Non-Chilean applicants to this role must reside in Chile and have a pertinent working permit, according to Chilean regulations, at the time of their application.

Deadline for applications is 28 January 2022.

Interviews are expected to start soon after this date.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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