The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI in partnership with its India affiliate William J Clinton Foundation (WJCF)’s works in close partnership with and under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States’ levels on an array of high priority initiatives aimed at improving health outcomes. Currently CHAI works across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis-C, tuberculosis, cancer and immunization.

About the Project

India has the highest burden of Tuberculosis (TB) in the world, accounting for more than 27% of the global TB incidence. Of the 2.8 million annual estimated incidence, more than half access diagnosis and care in the private sector, where there are significant gaps across the care cascade because of diagnostic delays, irrational and non-standardized regimens and catastrophic health expenditure to patients.

The Joint Effort for Eliminating TB (JEET) project aims to set-up effective and sustainable structures to strengthen existing systems and seamlessly extend quality of TB care to patients seeking care in private sector. To this effect, WJCF has setup Patient Provider Support Agencies (PPSA) across seven states to provide continuous, end-to-end engagement of private sector and extend quality care to all patients. In the past two years, the project has supported over 250,000 patients to access quality care and treatment support.

We are looking for highly motivated individuals with outstanding credentials and with experience working in TB control to join us as Operations Manager. Successful candidates should have excellent communications skills, be able to function independently, be self-motivated, can thrive in challenging environments, and have a strong commitment to excellence. We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, energy, and work ethic.

• Manage overall program operations for a region with PPSA districts
• Assist NPMU in conducting due diligence and selecting CBO partners for each district
• Ensure CBOs follow guidelines for setting up operational processes within given timelines
• Develop field level strategies in alignment with overall project objectives and ensure communication and alignment with field team and CBO staff
• Directly supervise activities of Senior Field Officer and other PPSA staff
• Ensure process adherence and timely data reporting by Senior Field Officer and CBO director
• Assist field teams in engaging doctors on the program
• Analyse district wise performance and provide inputs to Senior Field Officer and CBOs
• Analyze and review the performance of the state against the set targets periodically and communicate the same to NPMU
• Support the State PPM Lead to facilitate engagement for public-private partnership in the State
• Liaison with STOs and DTOs to ensure effective partnership with the public sector for delivery of commodities
• Identify training needs for region and organize the same in coordination with NPMU
• Assist the State PPM Lead in preparing programmatic reports for the state on monthly/quarterly/annual basis and share them with NPMU
• Other responsibilities as needed

• 5+ years sales experience in a renowned pharma/diagnostics/medical devices organization with at least 2 years of experience as Regional Manager
• Must have managed a team of at least 10 personnel
• Having experience in launching new division or major product preferable
• Graduate/Post-graduate in Science (Biology/Microbiology preferred)
• Excellent track record of performance and achievement of targets with superior planning and execution skill
• Willingness to travel if required and at short notice

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