The Awards Management Unit (AMU)
Established in January 2016, the Awards Management Unit (AMU) is a global unit spanning New York, Washington DC, London, Bonn, Berlin, Brussels, Stockholm, Geneva, Nairobi and Amman. It has responsibility for identifying, securing and managing all funding from statutory donors. The Unit is organized into five pillars: Strategic Partnerships, Program and Grant Support, Compliance and Policy, Business Development, and Training & Curriculum Design. Under the Program and Grants Support Pillar, the Directors of Awards Management are responsible for each region's full awards management lifecycle.
The AMU is a bridge between donors and country programs: providing expert technical advice to country teams, while maintaining high-level visibility to ensure general health of the regional portfolio. This unit ensures that donor compliance, policies and procedures are implemented consistently and supports all staff working across the project management cycle for all restricted funding from global government sources. The unit operates within a matrix management system across the teams in the US and Europe, driving functional integration between all relevant units and staff, ensuring that AMU staff support the IRC global strategy and priorities.
Crisis Response, Recovery and Development Department (CRRD)
The Crisis Response, Recovery and Development Department (CRRD) have a growing portfolio of humanitarian relief, post-crisis recovery, and development programs under their remit. This work focuses support in five key areas: ensuring safety from harm, improving health, increasing access to education, improving economic well-being and ensuring people have the power to influence decisions that affect their lives. In all these programs, there is a drive to address the unique needs of women and girls (who represent the majority of those displaced) – and the universal barriers they face.
The CRRD works across 6 regions globally, including West Africa, East Africa, Great Lakes, Middle East and North Africa, Asia, and Latin America. The regional teams are the links between country offices and key HQ positions, and aim to support each country program with everything from strategic planning, compliance, evaluation, finance and logistics, to visibility, business development and awards management.
Purpose of the Role
The Program Officer plays a vital role within the Regional Program Support Team (RPST) that supervises an expanding portfolio of humanitarian relief, post-crisis recovery, and refugee resettlement programs currently in six countries: Afghanistan, Bangladesh, Myanmar, Pakistan, the Philippines and Thailand.
Based in New York, the Program Officer liaises with country programs, HQ support departments, AMU/CRRD, and donor contacts to ensure high quality guidance and support throughout the awards lifecycle to IRC country teams.
The Program Officer should be capable of managing multiple and complex tasks; thrive under pressure; have strong people skills; and be capable of interfacing successfully with internal actors, donors and partners to resolve program issues. S/he should also feel comfortable in a representational role, speaking on humanitarian and recovery issues with internal and external audiences. Candidates should be well organized and self-motivated with demonstrable writing, management, and creative problem solving skills.
1-2 Direct Reports: Program Manager & Assistant
Asia Regional Team, Asia Country Teams, all pillars within AMU, CRRD, Supply Chain, Finance, OGC, HR, IT, and Technical Units
Key External Contacts: Donor contacts
Key accountabilities and responsibilities
1. Coordination and Grant Management
•Provide grant management support for donor grants, with a priority on US, Canadian, and Australian government and UN donors, including proposal submission, ensuring all donor requirements are met
•Manage interdepartmental relationships with the Awards Management Unit and HQ support departments on proposals, reports, and additional requests for information
•Maintain a strong relationship with regional leadership – reporting on a regular basis and copying them on relevant communications
•Supervise the Program Managers and Program Assistant in carrying out necessary functions as they relate to country program support
•Coordinate with the Program Officers for other regions for information sharing and to establish a coherent program support and backstopping function between headquarters and the field
•Travel to country offices to provide support and monitoring across the areas of programs and grants; including gap filling when the Grants Coordinator role is vacant
2. Program Design and Strategy Support
•Review and provide substantive feedback on proposals/reports, leading proposal development as needed
•Review budgets and supporting documentation for proposals in coordination with the Award Management Unit and HQ Finance Department
•Remain informed about programmatic issues and security & political developments in the region
•Stay in regular contact with country staff on program progress and potential/identified compliance issues
•Review and help process agreements and sub-agreements
3. Donor Liaison/ Advocacy
•Maintain contact with donors regarding updates, amendments, or key programmatic changes
•Liaise with donors on ongoing/future opportunities for Asia program
•Act as regional or country representative in both internal and external initiatives and meetings
•Participate in advocacy and/or representational visits, events and meetings as requested
4. Staff Management, Learning & Development
•Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting quarterly performance objectives, providing regular and timely positive and constructive performance feedback, document/discuss performance issues, and deliver high-quality documented semi-annual performance reviews
•Ensure direct reports are trained on all relevant IRC processes and donor regulations
•Support direct reports in achieving annual objectives, acting as a trusted and accountable manager, mentor and professional resource, including promoting collaboration, enabling adequate resourcing and ensuring accountability
Other Key Areas of Responsibility (20%)
•Support AMU and regional strategic priorities and initiatives more widely
•Liaise with communications and external relations staff to inform IRC media products
•As needed, support country program to ensure procurements meet donor requirements
•Participate in special projects as needed and other tasks as assigned.
•Five years of progressive work experience in grants or business development
•Two years of international field experience highly desirable; familiarity with countries in the region preferred
•Project management experience, supervisory experience preferred
•Program development and/or grants/contracts management experience - USAID/BHA/DOS & UN grants experience preferred
•Excellent written and oral communication skills
•Proven ability to effectively manage relationships (e.g., with internal actors, peers, donors)
•Effective people management skills: ability to lead staff and promote productivity in a pleasant work environment
•Solid organizational skills: ability to be flexible & work well under pressure in a fast-paced multi-task team environment
•Good computer skills: facility with MS Word, Excel, and email/internet software
•Strong Fluency in English written and verbal
•Ability and willingness to travel internationally with short notice
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.