Assistant Data Analytics Officer (PPH) IICA - 1 (LICA – 8)

UNHCR, the UN Refugee Agency, is offering an Assistant Data Analytics Officer  UNOPS IICA-1 position within the Private Partnerships & Philanthropy Section (PPH) - Private Sector Partnerships Service in our Copenhagen Headquarters in Denmark.

UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions. UNHCR is almost entirely funded by voluntary contributions from governments and private donors. In 2018, UNHCR needed more than $7 billion for its global work. This amount is set to grow with current conflicts fueling displacement.

Title: Assistant Data Analytics Officer (PPH)

Duty Station: Copenhagen, Denmark

Duration: 1 March 2022 to 31 December 2022

Contract Type: UNOPS Individual contractor IICA - 1 (LICA – 8)

Closing date: 24 January 2022

Organizational Context

Based at UN City in Copenhagen, UNHCR's Private Sector Partnership Service (PSP) supports the Agency's global collaboration with the private sector through its network of fundraisers and national associations in the Americas, Europe, Asia, the Middle East and Gulf region and Africa. The new ambitious PSP Global Strategy 2018-2025 adopted in 2017 has the vision to grow PSP into a service capable of generating $1bn annually.

The position

PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with corporations, foundations and private philanthropists (“PPH donors”). The primary role of PPH colleagues is to seek various forms of support from such donors: securing funding for UNHCR programs and projects is considered priority, but the work also includes leveraging the capacities of these relationships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

To achieve the ambitious goals of the PSP Global Strategy 2018-2025, PSP must maximize contributions from the private sector for UNHCR programs, acquire new donors likely to generate income in the long-term, and ensure a targeted approach to fundraising and planning. The Strategic Framework for Partnerships and Philanthropy 2019-2025 – a subset of the PSP Global Strategy – identifies the establishment of a data-driven approach to planning and investment as a critical success factor to achieving the PPH global target of raising USD 300 million annually from corporations, foundations and private philanthropists. The Assistant Data Analytics Officer is a significant element of this scenario.

Duties and responsibilities

The incumbent will support fundraising and partnerships efforts of PPH colleagues globally by delivering the relevant qualitative data, research and insights required in order to plan effectively for partnerships and philanthropy, to ensure PPH colleagues can tap into opportunities most likely to generate growth, and to establish, cultivate, steward and retain strategic, multimillion dollar relationships with private sector entities.

The incumbent will be asked to support the network of PPH fundraisers and other relevant PSP colleagues, by conducting bespoke in-depth research, in order to identify opportunities for PPH growth on specific income streams, or with a particular donor or entity, and to maximize the potential of donors by gathering, managing, and analyzing a multitude of information which can be used to inform cultivation and/or develop mutually rewarding relationships. As a central function working across multiple teams, the incumbent will be the focal point for data collected and analyzed within the PPH unit and liaise with a variety of internal stakeholders to support cross-cutting projects and reports.

Under the supervision of the PPH Chief of Section, and working closely with the PSP Global Data Analyst, the incumbent will perform the following responsibilities:

• Perform analyses of available internal financial and operational data to identify patterns and trends related to partnerships and philanthropy, as well as key opportunities to explore and possible gaps in order to plan fundraising investment more effectively, and eventually improve performance.

• Deliver bespoke data analyses and prospecting research for key areas, industries, and/or PPH audiences across all regions with UNHCR’s fundraising activities, in order to enable an informed approach to potential donors.

• Communicate and disseminate data findings and results internally to a variety of audiences, ranging from the high-level Senior Executive Team to other colleagues with technical background.

• Brief the PPH Chief of Section regularly about latest developments of PPH income, pipeline and other notable developments throughout the year and provide bespoke analysis for a variety of thematic areas or countries/regions which UNHCR works with, especially ahead of key events, missions, and meetings.

• Coordinate and support other colleagues in the compilation of key PPH reports throughout the year, including PSP monthly income reports, PSP/PPH quarterly forecast reports and PSP/PPH annual plans.

• Lead on the PPH forecasting and donor pipeline tracking tools and reports and support colleagues from around the world in effective and timely submission thereof.

• Regularly provide updates and draft reports and dashboards on key research findings to strengthen knowledge sharing and ensure that the internal sources include and are aligned with PSP and PPH interests.

• Support peer-to-peer learning on PPH market intelligence, and how to use data to inform decisions and approaches, and achieve growth; As delegated, suggest tools, templates, and analytical models for PPH research and business intelligence (e.g. reports on KPIs to monitor, planning and forecasting models, or other relevant products), in close consultation with PPH income stream leaders, with the Global Operations team, and with PPH colleagues globally, to support the development of prioritized PPH plans and pipelines.

• As delegated, train colleagues in the use of the tools and data available to inform their work and their approach to PPH donors, e.g. Salesforce, SharePoint, PPH reporting tools, and other resources etc.

• Other ad-hoc tasks as needed, at the discretion of the PPH Chief of Section or other colleagues in the team.

Essential minimum qualifications and professional experience required

The ideal candidate will possess the qualifications and experience listed below.

Education:

• University degree in business, international relations, political science, economics, finance, data science, marketing, media studies, social sciences or related field of study

• A certificate of fundraising or partnerships training/course from a reputable institution or association would be considered an asset.

Work Experience:

• Minimum one year of professional experience in data analytics and in conducting in-depth research, ideally for business development or fundraising purposes

• Experience in resource mobilization, fundraising and/or partnership management with the private sector, preferably with corporations, foundations and private philanthropists/major donors

• Experience of working in the humanitarian field, in an international organization and/or with multiple stakeholders in an international setting

• Experience in internal report writing tracking performance, KPIs and other data points used for strategy

• Experience in compiling, analyzing and using data for targeted purposes, preferably in the context of business development or strategy

• Experience in designing and conducting market-based research studies

• Experience in data-based process improvement

Key Competencies

Required competencies:

• Excellent knowledge of English.

• Excellent research and analytical skills, including via online resources and databases.

• Ability to accurately record information and maintain clear records.

• Proficient use of research databases, preferably for fundraising/prospect research purposes.

• Proficient use of business intelligence and/or data visualization tools such as PowerBI.

• Excellent planning and organization skills with intrinsic attention to detail, and an eye for data.

• Excellent self-starter, with an ability to work independently and be self-motivated

• Strong communicator, both written and oral, with an ability to understand the audience and their needs.

• Excellent interpersonal and coordination skills.

• Proficient use of the Microsoft Office suite, and advanced user of Excel.

• Strong team player with an ability to build trusting relationships.

• Ability to perform under pressure and in multi-cultural teams.

• A multitasker with excellent ability to manage conflicting priorities and deadlines.

Desired competencies:

• Understanding of CRM systems, preferably Salesforce

• Proficiency in highly advanced Excel models

• Knowledge of SharePoint 365Knowledge of another

• UN language would be considered an asset.

Location

The successful candidate will be based with the team in the UN City in Copenhagen, Denmark.

Conditions

This position is initially up to the end of the year with possibility of extension. It is a full-time role starting from 8.30am to 5pm Monday to Friday (40 hours per week).

This vacancy is open both for applicants residing in Denmark and for those residents of other countries. The remuneration level and the applicable entitlements and benefits may be different based on the residence of the most suitable selected candidate.

Closing date for the receipt of applications: 24 January at midnight (Copenhagen time)

Vacancy Notice issued: 10 January 2022

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).