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Protection Assistant LICA4 - Manaus

Manaus (Brazil)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Manaus (Brazil)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Administrative support
    • Protection Officer (Refugee)
  • Closing Date: 2022-01-25

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This UNOPS position at LICA4 level is advertised and open to all applicants.

Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Protection Assistant

Organizational Setting and Work Relationships
The Protection Assistant normally reports to a more senior Protection colleague.  The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.  

The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.  

Operational Context: Manaus is largest city in the northern region of Brazil, with over 2.2 million inhabitants (IBGE, 2020), and one of the main destinations in the country for refugees and migrants coming from Venezuela. According to the Federal Police, the government entity responsible for registering and documenting foreigners, 62.055 refugees and migrants of different nationalities were registered in the State of Amazonas between January 2017 and October 2020. To respond to the Venezuelan Emergency, UNHCR Brazil scaled up its presence in Amazonas through the establishment of a Field Office. UNHCR Field Office in Manaus maintains regular work in collaboration with partners, including federal, state, and municipal governments, UN organizations, and international and non-governmental organizations, and actively seeks engagement with the private sector. It is committed to the principle of participation, believing that Persons of Concern should be involved in decisions which affect their lives.

Within the described context, and under the supervision of the Senior Protection Assistant, the Protection Assistant acts as focal point for the Communication with Communities (CwC), a key element of UNHCR's protection and operational response, and support the designing and implementation of activities aimed at enhancing community-based protection approach and peaceful coexistence between refugees and migrants and the host community. The Protection Assistant performs his/her duties in key spaces for the protection and assistance of refugees and migrants ¿ such as shelters and reference centers managed by State and local authorities and NGOs, and support spaces managed by implementing partners or the Operation Welcome ¿ but also within the framework of outreach activities in the city of Manaus.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Observe and respect protection related Standard Operating Procedures (SOPs).
- Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
- Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. 
- Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement.
- Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
- Provide technical support to implementing and operational partners to develop outreach and community-based protection initiatives to identify and respond persons of concern¿s protection needs through a participatory approach.
- Provide support in implementing Communication with Communities (CwC) tools and support the designing and implementation of activities aimed at enhancing peaceful coexistence between refugees and migrants and the host community
- Raise awareness and build the capacity within the community to take active part in the prevention, identification and response of protection risks.
- Support  Protection Unit in implementing participatory and needs assessments, monitoring and reporting.
- Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Select PoC for preliminary interviews and decide which relevant information to share.
- Enforce integrity in the delivery of protection services by local implementing partners.
- Perform other related duties as required.


Minimum Qualifications
Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Protection
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Working experience in the areas of community services and social work (e.g. community empowerment and protection-related initiatives, work with refugees) or/and human rights or related tasks in government, NGO or international organization.

Desirable
Field experience and protection background.
Knowledge of human rights & refugee law.
Knowledge of concepts and main debates related to issues of rights, community empowerment, gender equality and ethnic-racial equality.
Completion of UNHCR learning programmes or specific training relevant to functions of the position.
Knowledge of additional UN languages, especially Spanish.


Functional Skills
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework
IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Working knowledge in Spanish is highly desirable.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
Applications are welcome from all qualified candidates. UNHCR is committed to diversity and welcomes applications from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity. All applications will be treated with the strictest confidentiality.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

A competitive compensation is offered based on the on UN salary for Brazil. For reference, please access the web page of the International Civil Service Commission at
https://www.un.org/Depts/OHRM/salaries_allowances/salaries/brazil.htm The closing date of applications is 25 January 2022 (midnight Geneva time).

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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