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Health Systems Coordinator

Phnom Penh (Cambodia)

  • Organization: WHO - World Health Organization
  • Location: Phnom Penh (Cambodia)
  • Grade: P-5, International Professional - Internationally recruited position - Senior level
  • Occupational Groups:
    • Public Health and Health Service
    • Managerial positions
  • Closing Date: 2022-01-26

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For the Future: Towards the Healthiest and Safest Region outlines a vision for WHO work with Member States and partners in the Western Pacific. Strong, resilient, sustainable health systems are integral to delivering the four thematic priorities. Up to 60% of people living in some countries in the Region do not have access to safe, quality and affordable health services and medicines. One in five families spend 10% of their income on health care. This threatens individuals, families, communities and economies. The Division of Health Systems (DHS) will contribute to taking forward the vision of, and the thematic priorities in, For the Future. DHS will support Member States with high quality advice and assistance on health financing, health workforce, medical products, quality and safety, law and governance, women and children, rehabilitation, surgery and health services including primary health care so that they can build resilient, responsive and sustainable health systems.

In this role, the incumbent will work across the different areas of health systems and together with the following units at Regional Office level:

1. Health Policy and Service Design (HPS) - HPS supports Member States to develop and implement policies, strategies, and plans and service delivery design, including primary health care, to strengthen governance, financing, health workforce in order to ensure access to needed promotive, preventative, curative, rehabilitative and palliative services without financial hardship.

2. Essential Medicines and Health Technologies (EMT) - EMT supports Member States to strengthen pharmaceutical systems and regulations, including for traditional medicines to ensure equitable access to quality-assured, safe and effective therapies and health technologies and works along with other programmes to accelerate the fight against antimicrobial resistance in the Western Pacific Region.

3. Maternal Child Health and Quality Safety (MCQ) - MCQ supports Member States to improve health systems to provide the best and safest possible health facility services to all people, regardless of race, beliefs, gender, economic and social condition and to ensure universal health coverage serves all people, starting from women and children.

4. Health Law and Ethics (HLE) - HLE supports Member States to understand, develop and implement quality and ethical legal frameworks for health. Grounded in human rights and international good practice standards, legal frameworks for health guide transformative policies and innovative programming.


1.Works with senior officials in Cambodia (in the health sector as well as liaising extensively with other sectors) and takes the lead role within WHO, on issues related to service delivery, health systems strengthening and primary health care at multiple levels and with multiple stakeholders in the health care system in Cambodia, including but not limited to:

a) Health policy development and health planning in the context of a decentralizing health system;

b) Health services delivery and management at multiple levels, focusing on a people-centric primary health care approach with strong referral system;

c) Human resources for health planning;

d) Public health law and regulation needs in an evolving healthcare landscape;

e) Quality improvement initiatives;

f) Health financing mechanisms (especially in the context of the new National Social Protection Strategy and updated Social Health Protection masterplan, in order to achieve universal coverage);

g) National budgeting and financial management processes;

h) Health Information System, promoting intersectoral coordination of data gathering (including for civil registration purposes with the ministries of interior and planning);

i) Pharmaceuticals and technologies;

j) Identification of progress and bottlenecks, and resetting of priorities accordingly;

k) Studies and recommendations on allocation and generation of financial resources and the use of cost-effectiveness criteria;

l) Donor and health sector coordination including sector-wide processes in health;

m) Private-public partnerships in health, particularly strengthening the capacity of the government to play an effective stewardship role in such relationships; and

n) Provides cross-sectoral support to the technical programmes, in connection to the issues of gender, human rights, equity and social determinants of health.

2. Provides technical support and advice to other WHO staff members and programmes on issued related to health systems, particularly those related to embedding both noncommunicable and communicable disease control within health systems at both central and peripheral levels;

3. Oversees, manages and coordinates the WHO technical inputs that are not provided directly by the staff member, including coordination of technical assistance within the health systems team, as well as across teams in the WHO Country Office;

4. Coordinates and provides technical inputs to Cambodia, other agencies, and other programmes in WHO, in developing proposals for funding in the areas of health systems strengthening (e.g. Global Alliance for Vaccines and Immunization, Global Funds for AIDS, Tuberculosis and Malaria) and related areas as required;

5. Negotiates agreed positions on health systems issued with other UN agencies, donor agencies, and other multilateral agencies and/or initiatives in the Region;

6. Follows up emerging issues in allocated GPW Outcomes, and participate in Senior Management Group chaired by the HWO.



Essential: Advanced university degree in a field directly related to health policy, health planning and management, or health financing with a first university degree in a health or health-related field.


Essential: Minimum of ten years' experience in policy development, planning, management or development of health systems dealing with public health issues, including at least five years at national or international level, and at least five years' experience in low- or middle-income countries; proven ability to interact effectively at the political level with multiple high-level stakeholders.

Desirable: Relevant experience in WHO, UN or international organizations.


-Technical expertise in situational analysis of health systems for planning, monitoring and evaluation, and institutional development purposes.

-Ability to provide sound methodological and technical advice on varios aspects of health systems development.

-Ability to analyse political contexts and interact and negotiate effectively across multiple interest.

-Capable to plan, analyse data and design studies.

WHO Competencies

Respecting and promoting individual and cultural differences
Ensuring the effective use of resources
Driving the Organization to a Successful Future
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of written and spoken English.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 89,837 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2927 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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