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Business Support Assistant (Dispatcher) - G4 - Kabul

Afghanistan (Afghanistan)

  • Organization: WFP - World Food Programme
  • Location: Afghanistan (Afghanistan)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Logistics
    • Sustainable trade and development
    • Transport and Distribution
    • Sustainable Business Development
  • Closing Date: 2022-01-30

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WFP celebrates and embraces diversity.

It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race,

colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.



Position Title: Business Support Assistant (Dispatcher) 

Grade: G4

Contract: Fixed-term - One-year renewable

Duty Station/travel: Kabul, Afghanistan

Pension: USD denominated pension plan

Medical Plan: International valid medical plan valid also for staff, spouse and dependents children under 18 years

Annual leave: 30 working days per annum


WFP Work Environment

WFP is committed to ensuring that all its workplaces are free from abuse, offensive behaviour, harassment, abuse of authority and discrimination. WFP is also committed to promoting a work culture in which every employee understands, and is able to carry out, his/her personal responsibilities for maintaining the dignity of work colleagues. WFP seeks to promote gender equality and the empowerment of women. We believe our mission of fighting global hunger worldwide can only be achieved if women, men, girls and boys are offered equal opportunities in terms of access to resources and services and participation in decision making roles.


Female applicants are especially encouraged to apply.



The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. WFP has been working in Afghanistan since 1963. WFP food assistance aims to help the most vulnerable, food-insecure Afghans, including women and children, and families affected by conflict and natural disasters. In the approved Country Strategic Plan (2018-2022), WFP Afghanistan is well placed to provide comprehensive support to the country in achieving Zero Hunger by 2030 via its six closely interrelated outcomes, which range from emergency response to livelihoods creation, as well as nutrition Programmes based on a life-cycle approach, and the strengthening of national food systems.


The United Nations World Food Programme (WFP) is the 2020 Nobel Peace Prize Laureate. We are the world's largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change.



This job is located in the Administration Unit of WFP Afghanistan Country Office.


The Job holder reports to the Administration Officer or the designate. Job holders is assigned to support coordination of transport-related services by planning and assigning the routes and schedules for other drivers, and planning the overall vehicle maintenance. 



To provide support in coordinating transport-related service. 

KEY ACCOUNTABILITIES (not all-inclusive)


  • Plan and assign the routes and schedules for other Drivers, to support efficient transport-related services for clients. 
  • Responsible for accurate maintenance of the vehicle log books, and daily reporting to the supervisor on mechanical status to ensure efficient vehicle use and fuel consumption supporting accurate accounting and cost-efficiency. 
  • Efficiently plan and coordinate WFP armored vehicle maintenance to ensure vehicles are fully equipped with required travel authorizations and supplies, assigned equipment on board is in a good condition to support safe and efficient services. 
  • Follow established rules and regulations for field deliveries and/or in cases of an accident, and report immediately to the supervisor on any apparent problems, to seek for instructions and facilitate informative decisions on the way forward. 
  • Coordinate driver’s shifts and shuttle service.
  • Monitor requests for transport, assign drivers to the task and follow up on performance.
  • Carry out daily supervision of the drivers in the respective shift
  • Ensure that the steps required by rules and regulation are taking in case of involvement in an accident.
  • Perform other related duties as required by the supervisor.



Education: Completion of secondary education with formal driver's trainings, a valid deriver's license/certification to operate assigned vehicle following local rules and regulations. 



  • Five or more years of work experience as a UN Driver or working experience as driver coordinator in UN international organizations. 
  • Experience and knowledge in defensive driving and experience in driving a variety of makes and models of vehicles and in providing transport services to the senior staff.
  • Experience and knowledge in defensive driving and experience in driving a variety of makes and models of vehicles and in providing transport services to the senior staff.
  • Knowledge of driving rules and regulations, chauffeur protocol and courtesies, local roads/waterways and conditions, and security issues. 
  • Good understanding of transport services and ability to coordinate routes and schedules for other Drivers. 
  • Knowledge of safety standards and safety equipment (e.g. fire extinguishers, buoyant wearable safety devices, etc.) 
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to assess vehicles for mechanical fitness and skills in minor vehicle repairs.  Knowledge and ability to use radio, email, telephone and other applications. 
  • Basic skills to assist in case of emergency, knowledge of first aid basic methods. 
  • Ability to demonstrate a client-oriented approach, high sense of responsibility, courtesy and tact. 


Desirable experiences: 

  • Has demonstrated a strong understanding of UN administrative LVT fleet management rules and regulations.
  • Comprehensive understanding and good working knowledge and working experience with MS Office (Word, Excel, PowerPoint and Outlook). Especially ability to work with Microsoft Excel is required.
  • Has vehicle mechanical knowledge and capacity to train the new staff members within area of expertise. 





Sunday, 30 January 2022 



All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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