Interim -Technical Advisor, Health Service Delivery

This role was posted on February 3, 2022, and is open until February 23, 2022. Please note that we will review applications on a rolling basis but prioritize those who applied within the deadline.

The Role

To provide strategic direction of the project by overseeing and ensuring the smooth running of the county NCHA Program. The Technical Advisor/Health Service Delivery serves as head of the program team which is responsible to implement the National Community Health Assistant Program (NCHAP), including health service delivery and quality improvement to ensure a high-quality program at all levels. As lead of the County Program Team, s/he is accountable to execute the county’s Annual Operational Plan and meeting deliverables and Key Performance Indicators (KPIs). S/he is required to regularly submit reports to the County Manager on progress towards meeting program targets and KPIs and to make recommendations aimed at improving project outcomes.

This position is only open to Liberian National candidates.

Position: One (1)

Location: Rivercess

What You’ll Do

• Lead and manage the County Program implementation team and activities in close collaboration with County Manager and with technical support from the Program Director and the Monrovia Program Management Team, 
• Ensure the County Program implementation is done in collaboration with the health system teams (MERL, Digital Health, and NCHS) where necessary and in coordination with the County Manager and Program Director
• Plan, and ensure timely completion of the activities and program KPIs and targets as much as possible.
• Effectively manage the County Community Health Program Team. 
• Conducts regular program meetings to ensure strong coordination and appropriate relationships among program staff (trainers, M&E, Heal fellow, community engagement, CSS, and CHA)
• As the LMH’s County program lead, participate in all CHT coordination meetings related to updates sharing, work planning and activity budget development and implementation, as well as relevant technical workgroups at the county level. 
• In coordination with Program Director and County Manager, lead in the dissemination of LMH’s activities to partners at different forums in the county
• Coordinate and work closely with Operations Manager, County Accountant, and Supply Chain Specialist to ensure logistics, financial, and supplies and restock support are always available.

 Ensure the availability of needed logistics including program implementation and quality assurance tools and CHA drugs are always available and inadequate supply.

• Oversee and ensure the work of the County Program Quality Improvement team is efficiently done. 
• Ensure quality improvement of the program implementation through QI projects/activities led by the QAOs.
• Conduct supportive supervision at the implementation sites to provide a spot check of program implementation quality
• Conduct observation and coaching of programmatic field staff to ensure high performance and delivery of high-quality service 
• Oversee Health Service Delivery staff in the county, ensuring timely collection, analysis, and reporting of county program data
• In coordination with the County Manager, ensure data provided by the MERL team is regularly shared and reviewed with the CHT along with the County Program team, and results used for decision-making

What You’ll Bring

• Physician Assistant, Registered Nurse with BSc; public health degree is an added advantage
• At least 3 years of field experience in rural community health programming, with demonstrable success in using data.
• Logistical management skills.

You’ll Impress Us If

• You have experience bringing programs to scale, particularly in partnership with the government.
• You have prior experience in a remote setting and willingness to travel to various program sites as needed

• Successful and proven negotiation, communication, and organization skills.

• The generosity of spirit, sensitivity/diplomacy, and willingness to make sacrifices in service of the mission.
• High level of initiative to innovate and lead in remote and resource-limited settings.

Compensation Information

At Last Mile Health, we strive to reward our employees equitably and transparently. This means that we pay our employees based on a clear and consistent methodology and without regard to the identity or personal relationships. We have made this model fully transparent so that everyone has access to all information related to compensation. We hope this helps you better understand Last Mile Health’s values and commitments to our employees. We look forward to answering any questions you may have during the hiring process.  Before applying to this role, please take a moment to learn more about our approach to compensation and how compensation works in each of the countries where we operate. Please find the link to our compensation model and benefits overview below:

OVERVIEW OF LAST MILE HEALTH’S COMPENSATION MODEL

Compensation for this position:

The Band for this position: LBR 3

For Liberia, the range is $ 25,498 to $ 34,771 depending upon experience doing an equivalent role.

About Last Mile Health

Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org.

We are an equal opportunity employer and value diversity at LMH. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.