Associate Communication Officer
Mission and objectives
UNHCR, the UN Refugee Agency, was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org). The UNHCR operation in Sudan serves different refugee groups, including people from South Sudan, Eritrea, Ethiopia, CAR, Chad, Yemen and Syria, but also internally displaced people, asylum-seekers and stateless individuals through a network of sub- and field offices as well as its Representation in Khartoum. UNHCR focuses on the protection and assistance to these groups in close coordination with national authorities and in partnership with UN and non-UN agencies as well as the civil society.
Work in the communications unit and will be responsible mainly for developing, designing and producing multimedia con-tents and visibility items produced for UNHCR Sudan in support of social media channels and in line with the branding of the agency. The incumbent will liaise across the operation, especially with the Sub- and Field Offices to gather facts and content. S/He will also have regular contacts with relevant functional units at UNHCR HQ and the regional Bureau. The incumbent is responsible for ensuring that UNHCR's digital presence is reliable, has strong usability and uses best practice in design and structure. External contacts are predominantly with opinion-shapers, influencers, contractors, volunteers and other civil society and international organizations on matters of importance to the Organization. The incumbent will help increase the visibility of refugees and volunteers supporting them in different form and on different media platforms as well as support the positioning of UNHCR as authoritative voice and people agency with hands-on activities for solutions to displacement, including, but not limited to volunteerism for development, based on constant analysis of the political, economic and social con-text and of the debate around the humanitarian-peace-development nexus. To this aim and based on UNHCR’s Policy to work on solutions such as development from the onset of a crisis, s/he will advise on and help seize opportunities such as World Refugee Day, International Volunteer Day and other occasions in which civil society engagement or the work of UNVs among UNHCR staff in Sudan can be made visible, including on websites and social media, to promote volunteerism along with solutions for displaced people. This will be based on systematic networking and relationship management with local organizations, groups, individuals or local volunteering initiatives, be they formal or non-traditional partners of the organization.
Under the direct supervision of Communications Officer, the UN Volunteer will undertake the following tasks: • Develop specific layout and graphic design for UNHCR Sudan documents, banners, sign-boards, posters and other visual and visibility materials • Contribute to the development/management of content for the UNHCR Sudan social media channel and website, possibly including Arabic language version • Analyse, design and implement appropriate publishing systems to enable regular and timely updating of content on UNHCR Sudan website and social media channels. • Shoot and edit high-quality, fast-paced short packages for use in multimedia digital platforms and social media. • Support in pitching feature stories and multimedia content • Identify opportunities for content and go on periodic field missions to collect video and photo assets for production of video and use of photo for the refugee media platform. • Ensure alignment with UNHCR’s global branding and messaging. • Assist in content gathering also with the field (including coordinating multi-media production) for UNHCR’s and volunteer partner websites and social media platforms • Support the designing and implementation of physical UNHCR/donors visibility. • Consolidate information on UNHCR’s country operations and identify appropriate messages for campaigns and joint messaging with other agencies, including UNV. • Support the organization of events and visits to field operations and mainstream AGD stand-ards as well as promotion as volunteerism for development wherever possible • Assist in the dissemination of information to internal and external audiences, by keeping mailing lists up to date, and disseminating key documentation and information to support the country operation and corporate communication processes and priorities. • Propose and develop, in close coordination with the Communications Officer and under the guidance of the Snr Ext Rel Off, innovative outreach formats, especially targeting local volun-teer initiatives and other civil society actors in Sudan.