Senior Matching Grant Program Specialist
Job Overview: The Matching Grant (MG) Program Specialist guides, prepares, and empowers newly arrived refugees to rapidly achieve financial self-sufficiency through employment by the 120th day, or at the latest the 180th day, in the United States. The MG Program Specialist is responsible for managing a dynamic caseload, documenting service provision, working collaboratively with the Job Developer & Caseworkers, and meeting all performance goals. Specifically, the MG Program Specialist provides services including the review of client’s pre-arrival information, scheduling assessments, evaluating suitability, overseeing case and program budgets, collaborating with R&P Caseworkers, and managing program reporting. As for direct services, the MG Program Specialist delivers intensive employment preparation, job readiness training, placement support, career enhancement services and follow-up services. This position also works within a team to maintain and nurture existing employer relationships. This position reports to the Employment Coordinator.
- Coordinate MG services to a caseload of clients, while coordinating with the R&P MG staff, to ensure streamlined service provision and accurate client accounting;
- Provide comprehensive intake, assessment, orientation, and job readiness classes to MG clients;
· Provide job counseling and case management for clients to achieve rapid employment.
- Ensure group and one-on-one job readiness courses are provided to clients, teaching basic skills required to enhance their employability, such as cultural and workplace orientation, mock interviews, creation of resumes, and job skills development sessions;
· Develop comprehensive service plans, with a focus on employment for each employable adult and wraparound services for all case members, including ESL and childcare when appropriate;
· Determine specific employment opportunities appropriate to clients and assisting clients in accessing these opportunities by guiding them through the application, interview and hiring process;
· Monitor client job performance, wage level, and employer/employee satisfaction;
· Assist clients and employers with post-placement concerns and needs;
· Develop and cultivate long term relationships with area employers in order to identify appropriate employment opportunities for clients;
· Coordinate training programs to assist with career development opportunities;
· Conduct afterhours, skill development workshops for clients with the support of 1-Day volunteers, as needed;
· Coordinate with IRC Volunteer & Donations staff for group workshops, intern and volunteer recruitment and supervision, and distribution of Cash-In-Kind donations.
Program Performance and Reporting:
· Lead and collaborating daily with key Resettlement MG staff to ensure seamless service delivery, case coordination, appropriate financial distributions and timely services to MG cases;
- Keep accurate digital and physical attendance, assessment, and, service provision records;
· Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance;
· Strategize and adjust direct assistance allocations per FY and, as needed, per case;
· Communicate with IRC HQ MG program staff regarding enrollment allocation, numbers, and issues;
· Monitor and prepare the Direct Assistance budget, vouchers, and financial reports;
· Supervise and assist program interns and volunteers;
· Other duties as assigned.
· Directly supervise the Matching Grant Specialist; on board and train the position to ensure responsibilities and services are being completed correctly, appropriately and in a timely manner
· Coordinate scheduling with MG Specialist, interns, and volunteers, taking into account their strengths and placing them into the program in a position that will maximize client benefits and experience
· Support MG Specialist via training and shadowing opportunities, ensure they have access to professional development opportunities, and understand the resources available to them via the IRC
· Undergraduate degree in social work or related field of study or equivalent work experience;
· 2+ years relevant work experience in human services field required;
· Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment;
· Familiarity with the Turlock job market strongly preferred;
· Ability to work as part of a team and to oversee volunteers and interns;
· Demonstrated success working and communicating effectively in a multi-cultural environment.
· Proven ability to contribute both independently and as a key team member;
· Self- starter with excellent problem solving skills combined with the ability to multi-task, prioritize duties, and manage time effectively;
· Fluent in English, both spoken and written; other relevant language fluency is preferred;
· Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases;
· Valid driver’s license, access to a reliable vehicle with current insurance, and the willingness to travel regularly throughout the service delivery area.
Key Working Relationships:
Position Reports to: Economic Empowerment Manager
Position directly supervises: Volunteers and Interns; Matching Grant Specialist
Other Internal and/or external contacts:
Internal: R&P Casework Supervisor, R&P Caseworkers, HQ MG Program Officer, Employment Specialists, clients, interns, volunteers
External: Current and potential client employers
· A combination of standard office environment and ‘field’ time in and around the service delivery area.
· May require occasional weekend and/or evening work.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.