The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Overview of team:

CHAI’s global malaria program provides direct technical and operational support to countries around the globe to strengthen their malaria programs and reduce the burden of this preventable, treatable disease. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria-related illnesses and deaths worldwide in the short-term and accelerating progress towards malaria elimination in the long term.

Overview of role:

CHAI is seeking a highly motivated individual to work as Program Coordinator to provide operational support to CHAI’s global malaria team. This position will ensure smooth programmatic operations through coordination of administrative processes and effective oversight of internal procedures and policies. A successful candidate will be highly motivated and hard working with exceptional organizational, problem-solving, and communication skills. CHAI places great value on relevant personal qualities including resourcefulness, tenacity, independence, patience, humility, and strong work ethic.

This position will report to the program’s Director of Operations.

• Act as first point of contact on the team for administrative and operational questions
• Work closely with staff at CHAI headquarters on matters relevant to the global malaria team
• Assist and track recruitment efforts, and proactively flag delays
• Develop and maintain onboarding materials, coordinate equipment procurement, and lead onboarding for new staff
• Coordinate off-boarding processes and equipment handover
• Manage team calls, including preparing the agenda, taking notes, and tracking follow-up action items
• Maintain knowledge management platform for the team
• Maintain and periodically disseminate up-to-date internal policies and guidelines
• Support planning and execution of meetings, including identification of venues and coordination of all travel and meeting logistics
• Coordinate drafting, reviewing, and signing of partner agreements and contracts
• Process partner invoices and monitor spend and budgets
• Maintain and promote the internal digital workspace
• Maintain team distribution lists, staff records, organizational charts, and other relevant databases
• Maintain and distribute up-to-date analytics software licenses
• Assist in donor reporting coordination
• Assist in tracking progress against team goals
• Any other tasks identified

• Bachelor's degree and minimum of 2 years of professional experience required
• Exceptional written, oral, interpersonal and organizational skills
• Ability to think strategically and anticipate future consequences and trends
• Ability to work well both independently and as part of a multidisciplinary and remote team
• Strong work ethic, integrity, credibility, and dedication to CHAI's mission
• Ability to be effective, calm, and flexible in high-pressure situations, to handle multiple tasks simultaneously and to effectively prioritize
• Ability to communicate effectively with multiple stakeholders from varied professional and cultural backgrounds
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Experience working in an international context and/or entrepreneurial environment
• Ability to travel 10-15%

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