Information Management Specialist (WASH), P-3, Temporary Appointment, Juba South Sudan (9 months). Not for South Sudanese.

Under the direction and guidance of the WASH Cluster Coordinator, the Information Management Specialist will support UNICEF and other operational agencies with information/data visual products to make evidence-based and strategic decisions on: (i) the scale, scope and coverage of the UNICEF and inter-agency emergency response; (ii) the needs of affected populations; (iii) prioritization of areas according to programme indicators; (iv) the need for humanitarian actors; (v) the key gaps in needs and response; and (vi) availability of human, material and financial capacity. The incumbent is expected to undertake 2 field visits per quarter and spend 15% of their time in Field locations.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the Organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give more children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

Purpose of the job:

Under the direction and guidance of the WASH Cluster Coordinator, the Information Management Specialist will support UNICEF and other operational agencies with information/data visual products to make evidence-based and strategic decisions on: (i) the scale, scope and coverage of the UNICEF and inter-agency emergency response; (ii) the needs of affected populations; (iii) prioritization of areas according to programme indicators; (iv) the need for humanitarian actors; (v) the key gaps in needs and response; and (vi) availability of human, material and financial capacity. The incumbent is expected to undertake 2 field visits per quarter and spend 15% of their time in Field locations.

MAIN RESPONSIBILITIES AND TASKS

Under the direction and guidance of the WASH Cluster, the Information Management Specialist will support UNICEF and other operational agencies with information/data visual products to make evidence-based and strategic decisions related to below cluster core functions:

Supporting service delivery

• In consultation with Cluster partners and State/Sub-national Cluster Coordinators/Co-coordinator, identify key humanitarian IM products, develop/adapt templates for collecting this information, support the cluster and the cluster partners in producing a consolidated IM product in a periodical manner.
• Support Cluster coordination team in conducting the mapping of all current and potential national and international humanitarian organizations as well as national institutions, the private sector through provision of regular inputs/updates to on the clusters 3/4/5 W’s (Who, What, Where, When and for Whom) matrix, cluster priority response matrix and other tools.
• Facilitate information flow between the cluster and cluster partner programs by clearly outlining how data is collected, collated and analyzed, and facilitate the identification of information gap gaps geographically and programmatically.
• Assist in developing mechanisms to eliminate duplication of service delivery based on existing data and proactively strive for effective methods of acquiring data from the relevant stakeholders to fill the information gap.
• Support the cluster coordination team in organizing and participating in regular cluster coordination meetings aim at information sharing for appropriate coordination between all WASH humanitarian partners.
  • Prepare cluster meeting minutes and circulate the cluster meeting outputs, presentations & minutes.
  • Regularly update and maintain contact list of all WASH cluster partners and working groups.
• Web development - Maintenance
  • In consultation with partners, identify what information should be stored on the website and what information should be shared via other means such as ex. mail or shared folder in situations where sensitive information is not recommended for sharing through the cluster website.
  • In case the website needs to be restructured, take a lead role in such a restructuring
  • Conduct regular reviews of the website and remove old information that is no longer relevant from the website.

Informing strategic decision-making of the HC/HCT for the humanitarian response

• Manage an inventory of database that contains relevant documents on the humanitarian situation (multi-sectorial assessments, WASH surveys/assessments, and assessment reports of other relevant clusters such as Nutrition, Food Security, Health, Protection etc., and other relevant information).
• Provide IM support for the preparation of the HNO and WASH situation analysis. By the use of GIS for geographic data management, analysis and production, compile the data and create maps in a timely manner and as needed to assist the WASH cluster activities as well as partners and other stakeholders.  Produce maps but not limited to the following products:
  • Operational presence and intervention coverage
  • Core Pipeline status
  • WASH priority/response/gap maps (i.e. WSC – WASH Severity Classification)
  • Other maps as agreed by the partners and/or the SAG

Prioritization, grounded in response analysis, and Core cluster function 4: Advocacy

• Work with Cluster partners to keep and maintain an up-to-date database and information for WASH programming.  Make this information available to facilitate planning and to facilitate impact assessment of the cluster response by the cluster and other stakeholders. Update the database and reporting tools structure as needed, aligning with revisions of the Flash Appeal / Humanitarian Response Plan.
• Together with the cluster coordinator/co-coordinator, estimate both geographic and programmatic coverage of programmes and produce coverage maps. Update inputs for mapping formats as needed to support the continuous review of the WASH cluster activities.
• Support and provide input into the preparation of situation reports with emphasis on cluster achievements by providing relevant and up to date information
• Compile regular inputs on the emergency affected areas for the national/subnational level cluster with the expected outputs which include but not limited to:
  • Cluster meeting support material
  • Cluster bulletins/newsletter/dashboards
  • WASH cluster operational planning/response matrix
  • Provide 3/4/5 W’s and other data as required
• Support the WASH cluster in developing regular decentralized data and information based on agreed outputs and share this information with stakeholders through a website or similar means e.g., through dashboards and newsletters or bulletins.
• Work with Cluster partners to identify information gaps at national and sub-national levels and propose ways to bridge information gaps
• Provide information management support in calculating the caseload for WASH interventions.
• Support the cluster in developing a framework for the monitoring and evaluation of the cluster response plan and support the development of indicators that cluster needs to monitor, linked to the response plan.
• Participate in the Intercluster IMWG and represent interests of WASH Cluster in it.

Monitoring and reporting the implementation of the cluster strategy and results

 Undertake regular monitoring visits to review the responses and provide oversite for quality control for partners reporting.

• In consultation with partners, develop/adapt and roll out monitoring and reporting system for the WASH cluster, in line with the Cluster Response Plan. Review the system each time Cluster Response Plan is modified to ensure that the system is able to capture newly identified indicators.
• In collaboration with the Cluster coordinators, rectify any gaps identified in reporting against the Cluster indicators of the service delivery (quantity, quality, coverage, continuity and cost) by regularly communicating and discussing the gaps with cluster partners and providing technical support aimed at enhancing timely and quality reporting.
• Work with cluster partners on reporting sex and age disaggregated data, that should inform Cluster analysis.

Build National Capacity Building for Preparedness and Contingency Planning

• Promote and provide training and capacity building activities of the WASH Cluster partners for reporting, use of the IM outputs, etc.
• Support the cluster coordination team and cluster partners in preparedness and contingency planning:  consolidation of inputs by partners for the RRT, maintenance/update of the WASH database to ensure quick access to data for analysis, and other IM tools, etc.

Accountability and Quality Assurance

• Support the cluster coordination team and cluster partners in setting up and maintaining a cluster complaint and feedback mechanism based on the inputs/guidance provided and feedback regularly to the cluster partners.

To qualify as an advocate for every child you will have…

Education:

• Advanced university degree preferably in a relevant field such as geographic sciences, humanitarian affairs, political science, Information Technology, Information Systems, Engineering, or Communications.

Professional Experience

• Minimum of five years of professional work experience at national and international levels of which two years should be in the humanitarian sector or in emergency-related programmes. 
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Technical Skills and competencies

• Good written and oral presentation skills.
• Strong analytical, synthesis and conceptual thinking skills.
• Experience in information management, data analysis and visualization tools and software (Excel, R, Adobe suite, Power BI, ARC-GIS, Web content management)
• Experience with implementing multi-sectoral operational tools to quantify the number of people in need with the ability to classify the severity and drivers of needs and vulnerabilities is an asset.
• Experience working within a Cluster is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

Core Competencies (For Staff without Supervisory Responsibilities)

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Qualified female candidates are encouraged to apply. 

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.