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Community Support Associate, CLA

Multiple locations

  • Organization: UN
  • Location: Multiple locations
  • Grade: Junior - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Social Affairs
    • Education, Learning and Training
    • Monitoring and Evaluation
    • Civil Society and Local governance
  • Closing Date: 2022-05-22

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Org. Setting and Reporting

The incumbent reports to the Associate Protection and Neutrality Officer - Central Lebanon Area

Responsibilities

Under the direction of the Protection and Neutrality Coordinator and the Chief Area Officer (CAO), and daily management of the Protection and Neutrality Associate (PNA), the Community Support Associate (CSA) supports the
implementation of all protection activities and humanitarian principles inspections in the area and inputs into protection analysis and response at the area level.

The post-holder reports to the PNA CLA and works closely with area colleagues, the legal focal point, and Protection Specialists at LFO (Protection Mainstreaming Officer, GBV, Disability, Child Protection and MHPSS coordinators.

Humanitarian Principles and protection audit
• Support Protection Specialists and the PNA to undertake inspections, accompanying and translating as necessary.
• Feed into area level analysis and action plan
• Support the biannual protection audit and input into analysis and response
• Support community work on mural projects, including identifying artists and liaising with the community.
• Support trainings as requested

Support to individual protection cases
• Working with the PNA, respond to individual cases. This includes safe identification and referral to other UNRWA services, undertaking assessments for Emergency Protection Cash and supporting individuals to access services as
needed through liaison with other UNRWA programmes.
• Support the identification and response to trends, working with Protection Specialists
• Support up-to-date mapping of referral services

Protection monitoring and coordination
• Input into and support analysis of area level trends
• Under take focus groups and surveys, and support the collection of protection monitoring data
• Input into the design and implementation of area level action plans

Community based protection work
• Work with protection specialists and the PNA, to organise and monitor community-based activities, liaising closely with partner staff and UNRWA psychologists
• Undertake activities with community leaders to promote a protective environment for children
• Ensure that information and trends from the community-based protection initiatives are fed into area level protection analysis
• Work with the Protection and Humanitarian Principles Officer to ensure that community-based protection structures are linked to UNRWA services
• Input into the design, monitoring and evaluation of activities

Representation and Coordination
• Work with the PNA to ensure that UNRWA is represented in all appropriate community level fora, and area level fora, as requested

Reporting
• Input into monthly and ad-hoc reporting by the Protection and Humanitarian Principles Officer

Competencies

Excellent communication skills: able to listen to and correctly interpret messages from others and able to tailor language, tone and style to match audience when disseminating information;
• Excellent interpersonal skills and ability to establish and maintain effective partnerships and work collaboratively with UNRWA staff, partners and community members;
• Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
• Excellent interpersonal and problem-solving skills, creativity and flexibility;
• Flexibility, ability to access and analyze situations quickly, objectively and prudently.
• Fully proficient computer skills including use of relevant software and other applications, e.g. word processing, excel, spreadsheets, internal databases, Internet etc.

Education

A University Bachelor’s Degree is required (master degree with 1-2 years of relevant experience may be considered).

Work Experience

Required to have 2-3 years of professional experience in the area of protection. (Master degree with 1-2 years of relevant experience may be considered).

Languages

Fluency in spoken and written Arabic and very good spoken and written English

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Please make sure that your application is filled properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system.

If the recruitment process generates a large number of applicants who pass the test, the Agency may interview only the top passing applicants to ensure sufficient number of candidates to be listed on a recommended list or an employment roster based on the Agency's needs. This is intended to ensure efficiency and timeliness of the recruitment process.

Type of contract and duration: Limited Duration Contract (LDC) Band E for 6 months, with the possibility of further extension, subject to availability of funds, satisfactory performance and continuing needs.
This vacancy notice is open to internal and external candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity.

UNRWA welcomes applications from qualified candidates with disabilities. UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed professionals wishing to make a change.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA's online e-recruitment system (Inspira) will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade.
Equivalency: Equivalency may apply for this post.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Desirable qualification: N/A

Conditions of service: Monthly basic salary USD 1,466.20 +USD 167 Special Allowances. Other benefits include compulsory medical insurance, 30 days of annual leave, pre-rated to he duration of the contract where less than one year and family allowance (if applicable). Candidates need to check the Junk Email as emails from INSPIRA may go to Junk; it is the candidate's responsibility to check his/her email.

Additional information: N/A

The vacancy will be shown on INSPIRA after 24 hours from the posting date. Sending CVs by email are not acceptable and they will be automatically ignored.

Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protect and disease burden is reduced; (c) school – age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

UNRWA is a United Nations agency whose staff are therefore expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs.

UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description. For queries and questions please contact [email protected] (no CVs are to be sent to this email).

Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance:
https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing

For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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