Re-advertised: Senior IT Officer - National Role

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have experience in Networks Cloud managed networks, LAN, WAN, VPN, Firewalls, Routing and Security (Meraki Cisco desirable)?

Do you have experience in Office 365 Administration level Tier 3, Power scripts, Reporting, Security and Management (Tier 4 desirable)?

Do you have experience in Azure administration, SCCM , Intune ?

If the answer is yes, then would like to hear from you.

The Role

We are looking for an individual to provide a reliable and customer-centric ‘first point of contact’ for user requests and service incidents across OGB, Oxfam International (OI) and affiliate users and provide an escalation point for the first line Service Desk Analysts for complex, technical issues that cannot be resolved at First Line either due to the complexity of the issue or due to time it takes to complete. To proactively maintain and manage MENA IS systems.

We offer

This role will give you an opportunity to make a difference in information systems, to act as key contributor to the country IT team, to work with a group of passionate people that are specialists in their fields etc, training and development, offers fair pay and competitive benefits package.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply  

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

This vacancy is on a rolling basis for urgency reasons , it might close before the mentioned deadline.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.