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Information Systems Manager - Applications

Us | Tigard

  • Organization: MTI - Medical Teams International
  • Location: Us | Tigard
  • Grade: Senior - Internationally recruited position
  • Occupational Groups:
    • Information Technology and Computer Science
    • Managerial positions
  • Closing Date: 2022-05-28

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Information Systems Managers are responsible for managing small to large teams for the planning, and implementation of Information Systems services which support the achievement of organization goals. The Information Systems Manager is responsible for one or more Information Systems domains within one global functional area. They are responsible for managing and maintaining global Information Systems processes and standards relevant to their area. The incumbent manages services provided to a global audience across multiple geographies. This role focusses on line-of-business applications, application architecture, data interfaces, business process automation, business intelligence and access control.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Resource Management:

  • Meets regularly with team to gather work statuses.
  • Discusses work progress and obstacles.
  • Provides advice, guidance, encouragement and constructive feedback.
  • Ensures work, information, ideas, and technology flow freely across teams.
  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.
  • Utilizes volunteers whenever possible

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.
  • Ensures staff have the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).
  • Participates in IS workforce deployment activities.

Business and Information Systems Strategy:

  • Implements the tactical components of the global Information Systems strategy at an enterprise level.
  • Works with business partners to understand business needs.
  • Manages the development and implementation of Information Systems initiatives to support business strategy.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.
  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.
  • Reviews service provider performance.
  • Identifies and confirms performance problems and notifies contract managers.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).
  • Consistently advocates for the change.
  • Coaches staff through the change.
  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.
  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of Information Systems budgets.
  • Tracks and takes appropriate steps to stay within budget.
  • Provides high-quality services at optimal cost to customers.
  • Measures service performance and implements improvements.

IS Technology Development:

  • Develops and implements technologies to improve the business efficiency and effectiveness.
  • Participates and provides input to the SLA development process.
  • Ensures internal SLAs are met.

Other Duties:

  • Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies
  • Additional Duties as assigned

EDUCATION, LICENSES, & CERTIFICATIONS

  • University degree in information systems required or any equivalent combination of training and experience.
  • Masters degree in Business Administration, information Management or a related field or equivalent experience preferred.

EXPERIENCE

Required:

  • Typically has 6 to 8 years of progressively responsible Information Systems and business/industry work
  • Requires experience in supervising staff and building relationships with people at a variety of levels.
  • Requires demonstrated ability to launch and deliver one or more project(s) on time and within budget.
  • Willingness and ability to travel domestically and internationally, as necessary.
  • Familiarity with contemporary ERP systems and application delivery platforms

Preferred:

  • Experience in implementing, operating, maintaining, and supporting complex systems employing system life cycles and best practices such as those embodied in Information Technology Infrastructure Library (ITIL) and ISO 9000 standards
  • Understanding of project management methodologies and tools with prior exposure to project management practices
  • Hands on experience with Microsoft D365 and Unit4 Business World

KNOWLEDGE, SKILLS & ABILITIES

Knowledge:

  • Commitment to Medical Teams International mission statement.
  • Strong problem-solving skills
  • Ability to collaborate across functional groups with all types of people
  • Ability to remain professional in adverse and cross-cultural situations
  • Ability to independently plan, organize and follow through on plans and tasks
  • Ability to handle multiple projects simultaneously; flexible.
  • Ability to operate well in a fast-paced work environment.
  • Ability to work flexible schedule and weekends as needed.

Skills:

  • Commitment to Medical Teams International Calling Statement and Core Values.
  • Strong interpersonal skills, including active listening and empathy.
  • Must demonstrate patience and an attitude of concern for users problems.

Abilities:

  • Ability to present ideas in business-friendly and user-friendly language
  • Ability to communicate effectively both verbally and in writing.
  • Ability to represent the organization in a professional manner to donors, volunteers, and the public.
  • Skilled at building and maintaining a high functioning, high performing work team

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee must be able to:

  • Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
  • Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
  • Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
  • Frequent close vision and the ability to adjust focus.
  • Occasionally ascends/descends stairs, steps, or ladder
  • Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.
  • If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderately quiet.
  • The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme hot or cold weather, and very basic living conditions.

Click HERE to apply on our website!

If the link above doesn't load, please see all our current openings at medicalteams.org/career/

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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