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Internship (up to 26 weeks, remote, part-time): Research & Knowledge Sharing Intern, Supporter Engagement Strategy, Division of Private Fundraising and Partnerships (PFP)

Geneva

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Remote | Geneva
  • Grade: Internship
  • Occupational Groups:
    • Education, Learning and Training
    • External Relations, Partnerships and Resource mobilization
    • Scientist and Researcher
    • Public, Private Partnership
    • Grant writing
  • Closing Date: 2022-05-25

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The Supporter Engagement Strategy is a mechanism to deliver UNICEF’s Strategic Plan 2022-2025 and the foundation for reaching the 2030 Sustainable Development Goals. It brings to life UNICEF’s goal of winning support for the cause of children from decision makers and the wider public. As a How Strategy, SES is a set of enablers empowering UNICEF colleagues to reach advocacy, public engagement and fundraising goals with individuals: driving positive supporter evolution and personalized supporter journeys worldwide; leveraging state-of-the-art technologies and information to customize experiences locally and fostering positive change and collaboration within UNICEF. It is UNICEF’s united effort to bring together PFP, DOC, ICTD divisions, and Global Volunteers Office with National Committees and Regional and Country Offices and engage individuals to reach results for children and young people.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

The Supporter Engagement Strategy is a mechanism to deliver UNICEF’s Strategic Plan 2022-2025 and the foundation for reaching the 2030 Sustainable Development Goals. It brings to life UNICEF’s goal of winning support for the cause of children from decision makers and the wider public. As a How Strategy, SES is a set of enablers empowering UNICEF colleagues to reach advocacy, public engagement and fundraising goals with individuals: driving positive supporter evolution and personalized supporter journeys worldwide; leveraging state-of-the-art technologies and information to customize experiences locally and fostering positive change and collaboration within UNICEF. 

It is UNICEF’s united effort to bring together PFP, DOC, ICTD divisions, and Global Volunteers Office with National Committees and Regional and Country Offices and engage individuals to reach results for children and young people.

How can you make a difference?

The position will be responsible to assist the Supporter Experience Specialist in capturing / writing content to ensure delivery of knowledge management for the Supporter Engagement Strategy, to improve the experience of individual supporters and increase their loyalty and commitment by supporting 33 UNICEF markets to grow the base of individuals who donate their money, voice, and time to the cause of children and youth. This position will be under the direct supervision of the Supporter Experience Specialist:

Main tasks and Deliverables

  • Create documents and meeting notes to capture and share project knowledge and stimulate communities of practice. Act as a source of best practices for knowledge management and SharePoint and other tools usage.
  • Help monitor and analyze knowledge management networks, tools and methodologies and their viability.
  • Revise SES documentation to align with the configuration strategy and selected project management tools.
  • Prepare and curate materials (decks, one-pagers, briefings, etc.), for internal stakeholders and country offices.
  • Ensure SharePoint and Team sites are well structured, content is up to date, and ongoing modifications and improvements are carried out to ensure user satisfaction.
  • Perform other duties to support the project team as required.

 

Modality: Unpaid; part-time (50% to 80%, based on availability, to be discussed)

Tentative start date: May 2022

Duration: Up to 26 weeks

Workplace: Remote

Reporting to SES Supporter Experience Specialist, Division of Private Fundraising and Partnerships

To qualify as an advocate for every child you will have…

  • Be enrolled in an undergraduate, graduate or Ph.D. degree programme or have graduated within the past two years with a degree in design, communications, writing, or related field.
  • Applicants must be at least 18 years old.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
  • Have excellent academic performance as demonstrated by recent university or institution records.
  • Have no immediate relatives (e.g. father, mother, brother, sister) working in any UNICEF office; and have no other relatives in the line of authority which the intern will report to.
  • Additional consideration will be given for any past experience.

Also:

  • Have excellent verbal and written communication skills.
  • Be proactive and resourceful.
  • Be action-orientated, driven to achieve results.
  • Be a great team player.
  • Have a hands-on, innovative approach to problem solving and able to see new, creative ways around obstacles.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

Remarks:

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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