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Shelter/WASH Team Leader (Housing) Ukraine Dnipro


  • Organization: NRC - Norwegian Refugee Council
  • Location: Ukraine
  • Grade: Junior
  • Occupational Groups:
    • Water, sanitation and hygiene (WASH)
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: 2022-05-25

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Generic responsibilities 


  1. Direct management of one of the Shelter/WASH team (Urban Housing), setting clear objectives for day-to-day implementation of relevant programme activities 

  1. Ensure compliance with NRC housing programme strategy, tools, guidelines and standards 

  1. Contribute to core competency strategy development and provide input on needs and gaps identified in NRC’s geographical and programmatic area of implementation 

  1. Manage and implement delegated portfolio of Shelter activities delegated to the team in line with proposals, strategies and donor requirements, , and provide regular reports to the Shelter/WASH Project Coordinator (Urban Housing)  

  1. Promote and share ideas for improvement and necessary changes in project activities 

  1. Collaborate with relevant local authorities and stakeholders at field level (i.e. local authorities, other humanitarian organizations, volunteer groups) 

  1. Promote the rights of IDPs in line with NRC’s advocacy strategy 


Specific responsibilities  


  • Under the supervision of the Shelter/WASH Project Coordinator: 

  • supervise his/her team when participating in needs assessments to identify potential beneficiaries that could be included in NRC’s housing rental schemes (cash for shelter/cash for hosting). 

  • supervise his/her team when participating in assessments in target neighbourhoods to identify real estate properties that could be rented to vulnerable IDPs  

  • Ensure proper sensitisation of the community about the planned activities. 

  • Provide regular suggestions on programme improvements and progress reports to the Shelter/WASH Project Coordinator (Urban Housing). 

  • Closely cooperate with the other departments to ensure adequate field-level implementation of a coherent integrated programme in target areas in Eastern Ukraine 

  • Liaise at field level with local government/stakeholders/communities to secure required permissions for day-to-day project implementation 

  • Ensure abidance by his/her team with NRC’s compliance rules and regulations 

  • Assist with any other duties assigned by line manager as and when required. 





 1. Professional competencies  


Generic professional competencies for this position:  

  • Experience from working in a humanitarian/recovery context 

  • Remarkable leadership skills and ability to organize team work efficiently and effectively 

  • Experience in urban programming in a humanitarian/recovery context is an advantage 

  • Familiarity community engagement and mobilization techniques in a humanitarian and/or development setting 

  • Political and cultural awareness, as well as good understanding of the current crisis in Ukraine. 

  • Ability to work under pressure, independently and with limited supervision.  

  • Good understanding of humanitarian compliance vis-à-vis donors and accountability to donors and affected populations  

  • Diplomatic and respectful communication with various actors and stakeholders, including IDPs, government officials, volunteer groups and other NGO staff. 

  • Good external representation skills. 

  • Highest standards of ethics and integrity  


Context related skills, knowledge and experience:  

  • Previous experience from working in complex and volatile contexts 

  • Fluency in Ukrainian and Russian essential 

  • Working proficiency in oral English essential 

  • Willingness to work in demanding, stressful situations with respect for basic security rules 


2. Behavioural competencies 


  • Planning and delivering results 

  • Working with people  

  • Communicating with impact and respect 

  • Handling insecure environments 


  1. Performance Management 

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:  

  • The Job Description 

  • The Work and Development Plan 

  • The Mid-term/End-of-trial Period Performance Review Template 

  • The End-term Performance Review Template 

  • The NRC Competency Framework 


    About Us

    The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

    Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

    NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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