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Shelter/WASH Technical Assistant Ukraine Dnipro


  • Organization: NRC - Norwegian Refugee Council
  • Location: Ukraine
  • Grade: Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Water, sanitation and hygiene (WASH)
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: 2022-05-26

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  1. Role and responsibilities


The Shelter/WASH Technical Assistant (Urban Housing) is part of one of the teams tasked with the implementation of NRC’s Urban Housing activities in urban settings.


Under the supervision of the Shelter/WASH Team Leader (Urban Housing), the purpose of the Shelter/WASH Technical Assistant (Urban Housing) position is to implement all the activities aimed at facilitating access to dignified housing by vulnerable IDPs, according to NRC standards and procedures and national regulations.

Generic responsibilities


  1. Implement assigned daily programmatic tasks and activities as assigned by the Team Leader
  2. Comply with NRC housing programme strategy, tools, guidelines and standards
  3. Promote and share ideas for improvement and necessary changes in project activities
  4. Collaborate with relevant local authorities and stakeholders at field level as requested by the Shelter/WASH Team Leader (i.e. local authorities, other humanitarian organizations, volunteer groups)
  5. Adhere to NRC policies, guidelines and procedures
  6. Assist with the implementation of the support function portfolio according to plan of action
  7. Prepare and develop status reports as required by management
  8. Ensure proper filing of documents
  9. Contribute to identification of protection risks and needs in the context of the program implementation
  10. Promote the rights of IDPs in line with NRC’s advocacy strategy


Specific responsibilities


  • Under the supervision of the Shelter/WASH Team Leader:
  • supervise his/her team when participating in needs assessments to identify potential beneficiaries that could be included in NRC’s housing rental schemes (cash for rent/cash for hosting).
  • supervise his/her team when participating in assessments in target neighbourhoods to identify real estate properties that could be rented to vulnerable IDPs
  • Ensure proper sensitisation of the community about the planned activities.
  • Provide regular suggestions on programme improvements and progress reports to the Shelter/WASH Team Leader (Urban Housing).
  • Closely cooperate with the other departments to ensure adequate field-level implementation of a coherent integrated programme in target areas in Eastern Ukraine
  • Liaise at field level with local government/stakeholders/communities to ensure NRC obtains required permissions for day-to-day project implementation
  • Ensure abidance by his/her team with NRC’s compliance rules and regulations
  • Assist with any other duties assigned by line manager as and when required.


  1. Competencies


 1. Professional competencies


Generic professional competencies for this position:

  • Political and cultural awareness, as well as good understanding of the current crisis in Ukraine.
  • Previous experience in a humanitarian/early recovery setting is an advantage.
  • Diplomatic and respectful communication.
  • Ability to work under pressure in compliance with basic security rules.
  • Highest standards of ethics and integrity


Context related skills, knowledge and experience:

  • Previous experience from working in complex and volatile contexts
  • Fluency in Ukrainian and Russian essential
  • Basic English proficiency is an advantage
  • Willingness to work in demanding, stressful situations with respect for basic security rules


2. Behavioural competencies


  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Handling insecure environments


We offer:

  • Type of contract: till December 2022 with the possibility of extension.
  • Salary/benefits: According to NRC salary scale, terms and conditions.
  • Duty station: Dnipro, Ukraine

This position is for Ukrainian nationals only.



About Us
  • The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.


    Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.


    NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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