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National Professional Officer (Communication)


  • Organization: WHO - World Health Organization
  • Location: Dhaka
  • Grade: NO-A, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2022-06-03

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The objective of the WHO Bangladesh Country Office is to implement theCountry Cooperation Strategy by supporting the Government of Bangladesh in theformulation, implementation and evaluation of national health policies,strategies and plans and developing and managing WHO's technical cooperationprogrammes. WHO provides guidance andtechnical support in organizing the humanitarian health response and revitalizingthe health sector's capacity to rebuild and recover from emergencies inappropriate and sustainable ways. The Country Office develops a two-waycollaboration with the Government of Bangladesh in support of their efforts ofachieving national health goals; ensuring the attainment of universal health coverage,and contributing to global and regional public health action by providingneed-based technical assistance in national-level policy formulation, settingnorms and standards, improving knowledge dissemination and management,monitoring country health situation and building sustainable institutionalcapacity, to play a greater leadership role in different national-level policyand technical forums. Thecommunications unit is expected to enhance the corporate image of WHO and toraise the programme efficiency and effectiveness through advocacy,communication, and social mobilization (ACSM) supports to the Technical Units,the Directorate General Health Services (DGHS), GoB, and other partners, whileimplementing GoB-WHO Collaborative programmes in a credible way for health promotion.


Under the overall guidance of the WHO Representative to Bangladesh (WR) and direct supervision of the Deputy WHO Representative, the incumbent will support the health promotion programme of the Government of Bangladesh and other stakeholders. Specifically, s/he will perform the following duties:

1. Communication Strategy, Planning, and Implementationa.

a) Conceptualize, design and implement WHO's communication strategies, including the dissemination of public information, ensure the latter supports the programmes and objectives;

b) Contribute to the development and implementation of WHO's emergency communication strategy, in collaboration with other units, for communications and advocacy, including visibility of health and WHO, in the event of an emergency;

c) Advise on the country-wide planning, implementation and evaluation of the Organization's policy and strategies in the field of public information and education for health;

d) Maintain a communication calendar with key events, dates and deadlines throughout the year;

e) Provide technical guidance to communication related procurement activities and support administrative activities for procurement processes;

2. Media Relations

a) Disseminate daily Media Monitoring of all print and electronic media from Bangladesh to all staff;

b) Develop and maintain close contact with the key national and international media outlets, UN Information Officers, Governmental organizations and Non-governmental organizations based in Bangladesh, and serve as the Focal Point for WHO's corporate media, advocacy and communications activities, intending to encourage the production and dissemination of information relevant to the implementation of national health strategies;

c) Ensure the quality of the press releases, media advisories and other media materials coming from HQ and SEARO, Op-ed (opinion and editorial) from the Regional Director and the WR, and facilitate their publication in local media;

d) Organize and moderate press/ technical briefings for the media and coordinating between media and WHO experts to ensure timely, efficient provision of information to the press;

e) Provide administrative support to the WCO BAN communication training program, which includes trainings and workshops, press briefings and media workshops;

f) Manage media inquiries, events and interview requests;

3. Advocacy and Public Information

a) Assist in preparing and disseminating useful WHO related health information and epidemiological findings, in cooperation with the Technical Units, in the form of write-ups, speeches and talking points, press releases, fact sheets, FAQs, web stories, newsletters and reports for the stakeholders and the people in general. Also, offer technical support to the observance of important WHO days;

b) Prepare human interest stories and case studies on good practices for annual reports and other publications.

c) Ensure the production of quality communication materials such as print, electronic materials and website updates by soliciting information from sources within and outside WHO Bangladesh. Also, provide consulting inputs on their design and layout;

4. Online and social media

a) Manage the WCO-BAN web page and social media accounts, collect contents from Technical Units, extract case studies and good practices from the fields, draft and edit content in a reader-friendly way and publish it regularly following the WHO policies and guidelines;

b) Coordinate periodic photography of WHO's work and WHO supported programme.;

c) Prepare web stories, photo essays to showcase WHO's work;

d) Launch and manage new and existing corporate social media channels for their optimum use for advocacy of priority programmes and WHO' work;

e) Any other related task assigned by the WR and Deputy WR.



Essential: Bachelor's degree in communication, journalism, orany other relevant field from a recognized university
Desirable: • Master's degree in communication, and/or public health• Training in report writing, preferably in scientific report writing• Training in corporate communications, advocacy, negotiations or diplomacy; or equivalent in experience


Essential: At least 1 (one year) year of practical relevant professional experience in the field of health communication
Desirable: • Experience of working in communication or public information in UN or other International Organization(s)• Demonstrated capacity in writing and editing communication and advocacy products related to health and human development• Demonstrated experience in developing and implementing communication strategies aimed at reaching multiple stakeholders.• Proven experience as media officer and spokesperson, preferably for international agencies or NGOs.• Proven experience working with different platforms of social media


Essential:• Excellent knowledge of Microsoft Office computer software applications; ability to produce quality content under tight work pressure; have good interpersonal and communication skills; ability to deliver oral presentations to various audiences.• Fluency in English and very good working knowledge in Bangla. / Excellent written and oral communication skill (both English and Bangla)Desirable:• Excellent knowledge of local conditions, sensitivities, media network and government structure• Proactive, innovative and capable of generating new ideas and suggesting "out of the box" solutions; interested in learning new technology and new paths of doing things• Diverse academic and work background, with a particular focus on health and development• Have a good network in media, government, professional bodies• Ability to interpret scientific jargon and information into laymen's language

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Building and promoting partnerships across the organization and beyond
  • Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Bangla.


Remuneration comprises an annual base salary starting at BDT 3,292,822 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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