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Site & Settlement CCCM Associate (Local Individual Contractor Agreement - UNOPS) - 2 vacancies


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Pemba
  • Grade: International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Engineering
    • Architecture, Building and Property Management
    • Urban Development, planning and design
    • Project and Programme Management
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: 2022-05-26

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External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Duties:
Site/Camp Level direct implementation

- Maintain effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services.
- Support Site Management colleagues and local authorities in conducting regular site level coordination meetings - if working with a Site/Camp Management Implementing Partner ensure that partners conduct Site/Camp level coordination meetings - in line with the Principles of Partnership, making sure that participation is inclusive, consultative, and results-oriented.
- Establish strong working relationships with all site level internal and external stakeholders at the corresponding level, including the displaced population and host communities, in order to facilitate effective collaboration and communication.
- Continuously monitor at site level the services to aid supervisor in ensuring that gaps are filled through site level coordination of response and service delivery.
- Continuously update site level Emergency Response Plans as needed.
- Contribute to regular and ad-hoc reports with concerned parties on a timely manner.
- Support the setup and continuation of site level participatory governance.
- Work with the supervisor and UNHCR information management focal points to help develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc.
- Work with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators.

Indirect sectoral coordination and liaison across camps/sites or displacement areas

- Support the capacity building of relevant authorities and partner agencies in site management.
- Contribute to CCCM mechanisms established by Government, Camp/Site Management Implementing Partners or UNHCR Camp/Site Managers, while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly, and persons with specific needs) in decision-making processes, including through governance structures and sectorial focal points identification.
- Establish and/or maintain cohesion and uniformity in the setting up of communication channels, feedback mechanisms.
- In collaboration with partners, implement the delivery of initiatives and specific strategies to improve inter and intra-camp coordination, as well as reduce identified risks.
- Assess inter-camp level needs and identify problems/gaps and report to the supervisor to support timely practical actions to respond to particular problems.
- Assist in adapting relevant policies, guidelines, and technical standards to the context of the crisis.
- Ensure that stakeholders are aware of relevant policy guidelines and technical standards and that responses are in line with them and those of the relevant government, human rights, and legal obligations.
- Work with national/local authorities, including liaising with relevant government counterparts and ideally, working with them to support or complement existing coordination mechanisms. 
- Review impact and progress against implementation plans.
- Support and contribute to reporting and effective information sharing amongst all partners; including but not limited to site managers, other sector leads and national authorities, disaggregating data by sex and age.
- In coordination with Government counterparts, support the strengthening of an effective and transparent coordination system at site/camp-levels, including coordination of service provision and other defined site/camp activities.
- Support the National/Local Authorities with the ongoing process of clarifying roles and responsibilities among site/camp stakeholders.
- Support the CCCM sector¿s input to meetings with sectoral and external partners, authorities, and other relevant interlocutors.
- Provide inputs to advocacy material for resources and funds.
- Contribute to key messages to the broader multi-sectoral advocacy initiatives.

Technical CCCM Support

- Work with key technical and programme staff, respecting their respective mandates and programme priorities.
- Work with other key partners, including relevant national and local authorities, academic and other governmental institutions.
- Build cooperative relationships with relevant sectors - particularly Health, WASH, Protection and Shelter.
- Provide appropriate relevant Technical Standards including among others Sphere, and good practice to the CCCM response if needed.
- Support the integration of cross-cutting issues in the work of the CCCM sector including age, gender, environment, diversity.
- Support efforts to strengthen the capacity of the national authorities and civil society.
- Assist in organisation and delivering of training activities for stakeholders, including UNHCR staff, local partners, and relevant authorities. If need be, ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.

- Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience

Years of Experience / Degree Level:
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.

Certificates and/or Licenses
International Relations,
Political Science,
Business Administration,
Social Sciences,
or other relevant field.

Work Experience
Strong negotiation and interpersonal skills supplemented by knowledge and understanding of the Humanitarian reform process and the role of the humanitarian community preferably in Camp Coordination and Camp Management. Knowledge of multi-sectoral coordination, IASC guidelines and protection principles. Applied knowledge in UNHCR mandate, its policies, and priorities in relation to Refugees or IDPs and CCCM depending on context.

Demonstrated knowledge in program management and reporting requirements. Knowledge of CCCM and protection technical guidelines and standards.
Functional Skills
PR-CCCM Technical Guidelines and Standards
CL-Camp Coordination and Camp Management
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
CL-Multi-stakeholder Communications with Partners, Government & Community
TR-Training and Capacity Building of large groups and stakeholders

Language Requirements:
Knowledge of English and Portuguese are both essential for the position. Competency requirements:

Core Competencies
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Empowering and Building Trust
Judgement and Decision Making

Cross-Functional Competencies
Political Awareness
Negotiation and Conflict Resolution
Stakeholder Management Knowledge of English and Portuguese are both essential for the position. Remuneration:

A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at:

Submission of Applications:

¿ Applicants are invited to apply online and complete the mandatory motivation letter.  For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website - ¿ Careers ¿ Career opportunities ¿ Other Opportunities ¿ Vacancies ¿ sort by Location or search by Job Opening number. 

¿ Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

¿ The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

¿ UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.

¿ UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General¿s Office (IGO) at in[email protected] or through the online complain form at or by confidential fax: +41 22 739 73 80.

¿ For any technical problems encountered during the online application, please send an email to the below email address titled ¿Online VA Query-your name and surname¿. Human Resources Maputo [email protected]
See below for this postion's Operational Context
======================================================================================================== UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for asylum seekers, refugees, internally displaced, returnees and stateless people. The operation in Mozambique has its main office in Maputo, field office (FO) in Nampula, and sub-office (SO) in Pemba. The candidate will be based in Pemba SO. The working language in the UNHCR offices in Mozambique is English. 

The main focus of the Site & Settlement CCCM Associate is to support a multi-sectoral response to assist and protect displaced populations in communal settings (collective centres, camps, sites, transit/reception centres, spontaneous and informal sites, etc.), where such are created or envisaged. However, as camps and communal settlements are temporary solutions established only as a last resort whilst all efforts are made to find more durable solutions, the Site & Settlement CCCM Associate does not advocate for the creation of camps but supports the supervisor in improving the management of any relevant communal setting. Additionally, displaced populations often settle outside of communal settings with host families or in rented premises in rural or urban areas and some aspects of the management and coordination of their access to protection and assistance might fall under the purview of a Site & Settlement CCCM Associate.

The incumbent will support the roll-out of CCCM across the targeted sites including ensuring evidence-based data is collected and validated to facilitate service delivery to the IDPs in sites and site-like settings. The incumbent will among other also work with the community structures, facilitate capacity-building programmes and support site-level coordination activities. The national staffing will facilitate programme and operational continuity in the longer-term as necessary and eventually contribute to the overall goal of national capacity development. The staff will support the CCCM programmes in the two districts of Mueda and Montepuez, respectively with a plan to consider additional geographical sites as the situation around IDPs settlements and return plans evolves.

Please also note that engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19. The closing date for submission of applications is 28 May 2022.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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