Consultant – Expert Cloud Platform Administrator AWS , (Local);(UNICC Partnership)

Result of Service

UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location

Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration

¿ The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
¿ Remuneration for this consultancy will be 2,300 USD, depending on the fund availability, qualifications, and relevant experience.
¿ The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Duties and Responsibilities

• Administration of Container Orchestration platforms based on Kubernetes and Openshift/OKD.
• Cloud Platform Administration.
• Operation of Application release orchestration platforms, including CI/CD orchestration.
• Maintain Infrastructure as Code technologies and related processes.
• Document and improve upon processes, procedures, and best practices to align with industry standards and customer needs.
• Provide proactive recommendations on improvements.
• Analyze and identify key areas for automation and optimization, including improvements in system performance, processes, and deployments.
• Maintain and update/upgrade the container platforms.
• Coordinate/maintain infrastructure and business groups.

• Provide other ad hoc support as required.

Qualifications/special skills

Academic Qualifications:
¿ A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience:
¿ A minimum of 10 years of experience for a bachelor’s degree and a minimum of 8 years for a master’s degree in IT experience with significant exposure to AWS cloud services, primarily.


Required Technical Skills:

The resource MUST have the following skills and experience:
• Relevant experience working with containers (Docker or any other container runtime).
• Experience with Cloud-Based container solutions (IaaS & PaaS) in AWS, Azure & GCP.
• Skill in deploying, managing, and maintaining container orchestration technologies, including Kubernetes (required) and Openshift, both on-premises and cloud.
• Experience in the monitoring and advanced troubleshooting of container-based infrastructure.
• Linux & Virtualization Administration skills.
• Scripting with Python, Bash, Go, .Net, or similar languages and source code control like Git.
• Experience with Infrastructure as Code (IaC) Terraform and configuration management tooling like Ansible/Puppet/Chef.
• Build and operation of CI/CD infrastructure pipelines.
• Able to grasp complex concepts and a logical and analytical approach to solving problems.
• Knowledge of ITIL service management methodology.
• Ability to effectively prioritize and execute tasks around changing priorities
• Excellent communication and organizational skills
• Ability to produce documentation for Agile delivery
• Excellent interpersonal and client service skills
• Excellent knowledge of English is required

The resource SHOULD have the following skills and experience:
• Application development background


Licenses & Certificates:

Required certifications:
• Certification in AWS or Azure (professional level preferred).

Desired certifications:
• GCP Certification(s).
• ITIL certification.
• PRINCE2 certification.

Competency:
• Effective customer-facing and oral/presentation skills.
• Experience analyzing, troubleshooting, and providing creative solutions for technical issues.
• Ability to write documentation & reports.
• Conflict management & cooperation.


Language:
¿ Fluent in spoken and written English.

Additional Information

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) to enhance livelihood and human development opportunities for Palestine refugees in Gaza.
United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost-recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking an Exper Cloud Administrator AWS responsible for delivering Cloud Platform technical expertise within the Cloud Services Section. The Cloud Team comprises Azure, AWS, and GCP Engineers providing Platform and Cloud Operational Support to internal and external UN clients.

The consultant will report administratively to the Head Information Technology Service Centre at Headquarters Gaza and report technically to United Nations International Computing Center (UNICC).

¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.