Administration Associate G6

Gambia

Organization: WFP - World Food Programme
Location: Gambia
Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
Occupational Groups:
- Operations and Administrations
Closing Date: Closed

TERMS OF REFERENCE

Title of Post: Administration Associate

Type of Contract: Fixed Term

Level: G6

Unit/ Division: Administration

Duty Station Banjul, The Gambia

Duration: One year

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Why work at WFP?

SAVING & CHANGING LIVES ❤

Make a difference, the world will notice.

We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future!

GLOBAL COMMUNITY 🌍

Build bridges that unite people across the world. Being part of a global, diverse and

multicultural community like WFP, will continuously expose you to new ideas and

perspectives.

UNLIMITED POSSIBILITIES 💡

Unlock possibilities you never thought you'd find.

WFP goes anywhere it is needed and does whatever it takes to get the job done.

Join us to make a difference!

For more details about WFP contractual modality and salary, please follow this link: https://icsc.un.org/

A. BACKGROUND AND PURPOSE

ORGANIZATIONAL CONTEXT:

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The job holders report to a Head of Unit, Chief or Administration Officer.

At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders are expected to manage resources and coach and coordinate a team of support staff.

JOB PURPOSE:

To coordinate and provide high quality, client-focused and value-for-money oriented administration services.

B. KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

Verify resource requirements in the area of responsibility (WFP facilities, assets, light vehicle fleet, etc.), and assist in the identification of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
Responsible for provision of services such as facilities management, travel, protocol and light vehicle management related, etc., reporting any discrepancies to the supervisor for consistent and timely delivery of services, to ensure the provision of a safe and comfortable working environment for WFP staff.
Support the production of various data and compile and prepare reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of WFP resources.
Contribute to planning, monitoring and processing administrative actions related to procurement, finance, human resources, etc., including contracts with external vendors to ensure all data is accurately and timely recorded, processed in WFP corporate systems and any operational issues addressed.
Adapt and update administrative processes, supporting the implementation of operating procedures, in order to contribute to the continuous improvement of administration services in the area of responsibility.
Answer a range of queries related to the provision of administrative services in order to support the resolution of daily issues.
Coordinate the activities of a team of staff working in the area, to ensure individual and team objectives are met in compliance with all relevant regulations, policies, and procedures, and performance plan.
Provide training and guidance to staff in interpretation of administrative procedures, policies, processes, and use of corporate systems to ensure consistency and efficiency of services provided to all clients.

OTHER POST REQUIREMENTS (details to be determined by Post Managers):

This section is optional to describe additional responsibilities & knowledge required for the specific job.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

Leads by Example with Integrity

Upholds WFP values, principles, and standards

Demonstrates and encourages others to uphold the WFP values, principles and standards

Respects others and values diversity

Values diversity using respectful and inclusive language, and encourages others to do the same

Stays focused and calm under pressure

Stays focused and calm when under pressure and encourages others to do the same

Demonstrates humility and a willingness to learn

Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop

Drives Results and Delivers on Commitments

Delivers results for maximum impact

Holds self and/or others accountable for the delivery of results

Delegates appropriately

Delivers results against delegated tasks and seeks guidance and support where needed

Adapts readily to change

Responds readily to change adjusting work as needed

Fosters Inclusive and Collaborative

Is inclusive and collaborative

Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues

Gives timely and constructive feedback

Supports development for others by giving timely and constructive feedback

Builds and shares new perspectives

Listens attentively to others to capture, learn, build and share new perspectives

Applies Strategic

Thinking

Communicates and fulfils WFP’s vision

Fulfils WFP’s vision and is able to explain how their objectives support the vision

Embraces curiosity and new ways of doing things

Demonstrates curiosity, and proposes new ways of doing things when relevant

Analyses and evaluates data

Gathers data and shares knowledge to inform team decision making

Considers the impact of decisions

Implements decisions and asks questions to understand the impact for wider objectives

Builds and Maintains Sustainable Partnerships

Builds partnerships

Builds partnerships by seeking out opportunities to work with others

Collaborates to deliver common objectives

Collaborates with partners by sharing information and working together to deliver common goals

FUNCTIONAL CAPABILITIES

Capability Name	Description of the behaviour expected for the proficiency level
Business Support Services & Reporting	Applies strong ability to identify country level requirements and develop customer focused solutions and action plans. Communicates data-based findings in a highly impactful way that is tailored to the audience
Internal Controls & Risk Management	Utilises understanding of risk management approaches and internal controls to monitor projects and programmes to confirm regulatory compliance, ensure data integrity and ensure client satisfaction.
Resource Management	Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients.
Specialised Knowledge in Administrative Services	Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services.
Customer Focus	Monitors and supervises administrative work against the established standards and protocols for service excellence. Ensures that customer problems are identified and resolved.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

Has demonstrated a sound understanding of WFP administrative operating standards and awareness of international humanitarian development issues through day-to-day work.
Has provided ad-hoc guidance to new staff members

Has 4 years’ experience in Administration.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education:

Completion of secondary school education. A post-secondary certificate in the related functional area

Language:

General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

QUALIFIED FEMALE CANDIDATES ARE ENCOURAGED TO APPLY.

Only Gambian nationals or holders of valid residence and work permits are eligible to apply for this position.
Applications are to be submitted and received online and in English language only.
WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job. Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.