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Knowledge Management Community Manager

Italy

  • Organization: WFP - World Food Programme
  • Location: Italy
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Social Affairs
    • Architecture, Building and Property Management
    • Education, Learning and Training
    • Civil Society and Local governance
    • Managerial positions
  • Closing Date: Closed

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

 

 

JOB TITLE:

Knowledge Management Community Manager

TYPE OF CONTRACT:

Regular Consultancy – Level I

UNIT/DIVISION:

WFP Innovation and Knowledge Management (INK)

DUTY STATION (City, Country):

Rome, Italy or Home-based

DURATION:

11 months, extendable

EXPECTED START DATE: 1 July 2022

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations World Food Programme (WFP) is the 2020 Nobel Peace Prize Laureate.  WFP is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. The Innovation and Knowledge Management Division was set up in 2015 to manage change and promote innovation within the organization. The team is working directly with WFP’s leadership to drive corporate priority projects and strengthen Knowledge Management across the organization, sharing knowledge across geographic and technical areas.

 

ACCOUNTABILITIES/RESPONSIBILITIES:

The incumbent, reporting to the INK Knowledge Management (KM) lead, is expected to:

  1. Design and implement a strategy to build, grow and sustain a long-term, thriving, and active Knowledge Management community of practice:
    1. Design and implement guidelines and best practices for the community to optimize member experience;
    2. Design communication tools and assets to support the Knowledge Management community;
    3. Create training to help KM champions build relationships that nurture the development of the community and its members;
    4. Build out a calendar of activities for the community and proactively engage WFP KM focal points to participate and contribute to the community under the strategic direction of the KM lead;
    5. Build and maintain effective relationships at HQ, Regional Bureau, Global Offices and Country Office level.

 

  1. Learning and sharing:
    1. Provide support to WFP’s corporate learning related to knowledge management, e.g., maintaining, updating and tracking usage on WFP’s WeLearn Channel, supporting face-to-face and blended learning on Knowledge Management, preparing on-boarding materials for KM staff;

 

  1. Monitoring focal point:
    1. Produce monthly analytics on usage of WFP’s knowledge platforms

 

 

DELIVERABLES AT THE END OF THE CONTRACT:

  • Ensure that all work and materials developed during the contract are well documented and available to the WFP team.
  • A KM Community of Practice set-up on Yammer and functioning well with good representation from a cross-section of WFP’s offices and technical divisions.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Bachelor’s degree, Master’s degree a plus.

Experience:

At least 3 years of progressively responsible national and/or international experience in knowledge management, partnerships, communications, reporting and/or business-related positions.

Knowledge & Skills:

 

 

 

 

 

 

 

 

 

 

 

 

 
  • Experience in relationship management within a global organization required;
  • Strong communication skills and experience with managing and engaging in a community;
  • Strong digital skills with experience in Yammer or other platform management a plus;
  • Ability to produce high-quality written materials, including graphically-based PowerPoint presentations as well as text documents;
  • Ability to interact with leaders and external audiences with maturity and tact;
  • Collaborative spirit able to liaise with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy;
  • Strong time management skills with an ability to plan ahead, anticipate requirements, problems and obstacles, and an ability to juggle competing priorities successfully, and to work to tight deadlines;
  • Excellent problem-solver, follow-through skills and sense of accountability and process ownership;
  • Self-motivated and able to work with a high degree of autonomy;
  • Fully committed and motivated to achieve the aims of the UN World Food Programme;
  • Willing to work in and travel to different field locations and challenging operating environments.

 

Languages:

Fluency in oral and written English mandatory. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is a plus.

 

Visa:

WFP supports Visa applications and the position is based in Rome, Italy.

 

Deadline for application:   15 June 2022

Ref.: VA No. 164248

 

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status

 

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

 

 

This vacancy is now closed.
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