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Refugee Family Support Caseworker

Wichita

  • Organization: IRC - International Rescue Committee
  • Location: Wichita
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Refugee rights and well-being
  • Closing Date: Closed

Job Overview:

The Refugee Family Support Caseworker assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. This position leads the Wilson Fish Program for the IRC Wichita office as set forth by Kansas Office for Refugees (KSOR).

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Learn and implement guidelines for services for the KSOR Wilson Fish Program and stay apprised of relevant developments and public policies.

·       Receive referrals for case management for ORR-eligible and TANF-eligible clients and participate in any needed case conference meetings to assure continuity of care.

  • Enroll clients in Wilson Fish Program, assesses client needs, creates Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs), focusing on removing employment barriers, stabilizing, and obtaining and retaining employment.
  • Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.

·       Assist in connecting clients to employment, language learning, and vocational training opportunities in partnership with the Economic Empowerment and Education teams

  • Collaborate internal and external partners to discuss caseload, identify clients ready for job placement, and any client participation concerns.

·       Contribute to Wilson Fish CM-related reporting in a timely manner.

  • Participate in team and partner meetings and trainings to assure appropriate communication and stay up to date on developments.
  • Ensure all contact with clients, referrals, and follow-up and record-keeping represent the highest standards

·       Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.

  • Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.

·       Other duties as assigned.

Job Requirements:

Education:

·       Bachelor’s degree in social work or related field of study preferred.

Work Experience:

  • Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
  • Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
  • Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

COVID-19 Vaccination RequirementIn accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

 

Commitment to Diversity and InclusivityIRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

 

Equal Opportunity EmployerWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

 

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