Audiovisual and Informatics Specialist for Meeting Support

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

Organizational Setting

Governing Bodies Servicing (CSG) provides the Secretariat of the Conference and the Council, and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization.
The Digitalization and Informatics Division (CSI) is accountable for the use of information technology (IT), hardware and software, used in the delivery of Cash Transfer projects

Reporting Lines

The Consultant/PSA will either report to the Deputy Director, CSG, working under the day-to-day guidance of the Chief of the Meeting Services branch, or to the Global Support Services Officer, CSI, working day-to-day under the guidance of the Rapid Response team.

Technical Focus

Support to Language and Meeting Services functions, planning, preparation and monitoring of virtual high-level events and Governing Bodies and to CSI in supporting virtual/hybrid and in-person meetings held in divisional/departmental meeting rooms.

Tasks and responsibilities

Coordination of virtual meetings and interpretation monitoring

• Perform technical set-up of the Interpretation Hubs for virtual, hybrid and in presence events, which require Interpretation services.
• Perform technical set-up of meeting rooms for hybrid and/or in presence events.
• Technical in-session support/assistance to ensure appropriate provision of audio-visual services in a virtual and in presence environment.
• Troubleshoot technical and interpretation issues arising before and during sessions.
• Perform other related duties, as required.

Coordination of virtual/hybrid and in-person departmental and divisional meetings

• Perform technical set-up of divisional and/or departmental meeting rooms for virtual/hybrid and/or in person events
• Perform technical set-up of virtual platforms (Zoom/Teams) for virtual/hybrid meetings
• Technical pre-session (dry-runs) support/assistance with virtual event host, speakers and participants
• Troubleshoot technical issues arising before and during the meetings
• Technical in-session support/assistance during meetings/events (launching polls, running slides, etc.),

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• University Degree (mandatory for Consultants) or diploma in Electronics, Telecommunications and Informatics or a field related to the work of the Division;
• Extensive and relevant experience (minimum one year) in providing technical support to large companies, local institutions, national or international bodies, national or international secretariats.
• Working knowledge (Level C) of English, French or Spanish and limited knowledge (Level B) of one of the other two or Arabic, Chinese, Russian (for consultants). Working knowledge (Level C) of English, French or Spanish (for PSAs).

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Selection Criteria

• Extent and relevance of experience in supporting high level events in a large organization
• In-depth knowledge of virtual meetings platform (Zoom and Teams)
• Extend of expertise using and supporting presentation tools (MS PowerPoint, Prezi)
• Extent of language skills
• Service orientation is a strong requirement
• Ability to work in a high pressure environment
• Extent and relevance of experience in the UN Common System is considered a strong asset

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency