Full time, 6 months home-based internship to support the SBC team with Knowledge/information management and Social and Behaviour Change Communication (Required Languages English and Ukrainian)

UNICEF Regional Office for Europe and Central Asia is looking for a motivated intern with knowledge of English and Ukrainian languages to support Social and Behaviour Change team with Knowledge/Information management and Social and Behaviour Change Communication.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a future

War in Ukraine has caused the greatest humanitarian crisis in Europe since the Second World War. Thousands of lives have been lost, and millions of people have fled the country, seeking safety.

As the war evolves, people fleeing Ukraine have different information and service needs. To understand these needs, UNICEF is working to strengthen the various social listening mechanisms available in the other host countries.

Based on the social listening insights, UNICEF is developing various resources that aim to support refugees to (a) be informed about the available services for them (in the countries they are) and (b) make informed decisions about the service uptake. At the same time, it works to ensure social cohesion and full integration of refugee children and caregivers in their host countries and communities.

How can you make a difference?

The purpose of this internship is to engage with recent graduates / students to:

1. Keep the database of the resources and message bank related to the Ukraine crisis up to date with all the messages and resources developed by ECARO, country offices and HQ.
2. Support the SBC Team in managing the SharePoint related to the Ukraine crisis, ensuring that messages, resources, reports, and additional assets developed by UNICEF ECARO, country offices and HQ are appropriately uploaded to the relevant folders.
3. Support the SBC team in tracking posts done through Viber and other social media channels and in developing a matrix that indicates the posts and their respective reach and engagement.
4. Support tracking the activities and the development of weekly reports that capture the implemented activities related to the Ukraine crisis by the SBC team.
5. Based on technical guidance, literature review and discussion with technical experts, develop social and behaviour change messages on the various topics related to the crisis (e.g., health, education, child protection, etc.)
6. Support translation of available messages and resources from English into Ukrainian or vice versa.
7. Conduct literature reviews as requested by the SBC Team and develop briefs/summaries on the findings.
8. Take minutes, prepare presentations/materials, and support workshops or meetings as requested by the SBC team. These meetings may or may not be related to the Ukraine crisis.
9. Support the development of presentations as requested by the SBC team

Organization of the internship

Within the scope of the internship, the specific tasks during the assignment may be slightly adapted, based on the capacities, skills, expertise and motivation of the intern.

The intern will work closely with the Regional SBC Specialist in UNICEF ECARO who will serve as main focal point. Regular calls will be scheduled with intern to discuss the tasks and the SBC work.

The intern will be expected to conduct literature review.

Working arrangements

The intern is expected to have a computer, internet connection and the basic set of software (Word, Excel, Power Point). UNICEF ECARO will not provide any equipment for the purpose of this internship.

The intern will work 6 months full-time (remotely) with the UNICEF ECARO in Geneva, Switzerland (respecting Geneva working hours), and will be governed by and subject to UNICEF’s internship Policy. 

UNICEF will pay a monthly stipend in accordance with the UNICEF internship policy. 

The intern will respect the confidentiality of information that they collect or are exposed to at UNICEF. No reports or papers may be published based on information obtained from UNICEF without the explicit written authorization by the Head of Office or Division Director. 

The UNICEF internship programme is not connected with employment and there is no expectancy of such. Interns cannot apply for posts advertised internally to UNICEF staff during the period of internship. 

To qualify as an advocate for every child you will have…

To be considered for an internship, applicants must meet the following general eligibility criteria:

• Be enrolled in an undergraduate, graduate or Ph.D. degree programme or have graduated within the past two years (refer to the "Education" section under qualifications for a specific requirement for this internship).
• Applicants must be at least 18 years old.
• Be proficient in at least one of UNICEF's working languages. Fluency in the working language of the office you are applying to is required. (refer to the "Language Proficiency" for a specific requirement for this internship).
• Have excellent academic performance as demonstrated by recent university or institution records.
• Have no immediate relatives (e.g. father, mother, brother, sister) working in any UNICEF office; and
• Have no other relatives in the line of authority which the intern will report to.
• Additional consideration will be given for any past experience.

Qualifications

Education: 

• Enrolled in a graduate or post-graduate programme in social sciences, behavioural insights/economics, Humanitarian Affairs, Communication, or similar discipline.  

 Skills required: 

• Proficiency in MS Office (Word, Excel, PowerPoint)
• Experience with SharePoint Management
• Experience communicating complicated ideas and concepts clearly to diverse audiences.
• Experience in developing messages for different communication channels.

Functional competencies:  

• Demonstrate initiative, creativity and enthusiasm;
• Able to work well in a team environment and relate to diverse staff;
• Ability to quickly understand instructions, ask for clarification when needed, adapt and work independently to produce results on time;
• Be enthusiastic, creative and happy to take and learn from feedback.

Language proficiency: 

Fluent in English and Ukrainian. 

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).