Digital Marketing and Compliance Advisor

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Job Title: Consultant 

Division: PPF - Private Partnerships and Fundraising Division

Duty Station: Remote 

Type of Contract: Consultant

Duration: 11 months Short-Term, WAE- 20 days p/m

Deadline for applications: 07.06.2022

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency working to create a world with zero hunger.
As leading humanitarian organization saving lives and changing lives, WFP delivers food assistance in emergencies and working with communities to improve nutrition and build resilience. WFP believes that individual and collective wellbeing can only be achieved if all children, women and men get the nutritious food they need to lead healthy, dignified lives.

Each year, WFP assists 86.7 million people in 83 countries. Every day, some 5,600 WFP-chartered trucks are on the road, 92 planes are in the air and 20 ships are at sea. These numbers speak to WFP’s unparalleled reputation as an emergency responder, one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food security, local economies, education, employment and gender equality. While hunger and malnutrition are the world’s largest solvable issues, the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.

The Private Partnerships and Fundraising Division (PPF) is responsible for engaging the private sector (corporations, individuals, foundations) through high-impact partnerships in support of WFP's strategic priorities, and through individual giving to build and retain support from the general public worldwide. PPF has embarked on an exceptionally ambitious new strategy 2020-2025 to raise an additional one billion dollars for hungry or malnourished people and to expand the contribution to WFP from the business sector through effective and sustainable long-term partnerships as well as from private individual supporters around the world.

INDIVIDUAL FUNDRAISING

WFP is committed to growing private sector fundraising with a focus on fundraising from individuals and have developed two products - WFP.org and Share The Meal (STM). Individual giving is recognized as a fundraising channel that has been successfully used by other UN agencies generating the bulk of their private sector income. Share the Meal is a successful app. Both products are digital first.
While our global individual fundraising programme remains a priority, we need to ensure sound data compliance of our individual donors.

PURPOSE OF THE ASSIGNMENT

The Individual Fundraising team is looking for a seasoned Digital Marketing and Compliance advisor, who has experience in developing a Data compliance strategy for individual fundraising donation platforms. This person, in strict collaboration with the Manager Strategic Projects, will play a significant role in designing the data compliance framework and developing at the practical level the related standard operating procedures. Given changes in this public-facing donation platform, there is a need to assess the operationalization of these processes, and to update the existing data privacy and protection policy as it relates to WFP’s individual supporters to reflect current best practice. This should be completed in line with the launch of the new WFP.go donate page, to ensure transparency of WFP’s processes and to be accountable to WFP’s individual supporters.
To carry out such an assessment of operational processes and to update the existing data compliance policy, WFP requires the support of a subject-matter expert.

ACCOUNTABILITIES / RESPONSIBILITIES

1. Collaborate with WFP PPF’s HQ-based Individual Fundraising team on developing a consistent and detailed Data Compliance Framework for individual givers embracing new digital marketing technologies and data enrichment.

2. Support IF on the full end to end operationalisation of the privacy governance and advise on suitable and regular review points.

3. Review previously conducted internal audits and organizational SOP to ensure that privacy policy revisions and operational assessments are taking audit recommendations and WFP Standard Operating Procedures into consideration.

4. Produce robust, detailed data privacy impact assessments to substantiate recommendations, ensuring that the Individual Fundraising Data Compliance Framework evolving approach is aligned with WFP’s set of rules as well as digital fundraising industry best practice.

5. Produce clear, revised versions of the data privacy policy notice, capturing WFP’s evolving needs and tools.

6. Support the Individual Fundraising team on the development of the Unit Information Security Strategy providing subject expert feedback.

DELIVERABLES AT THE END OF THE CONTRACT

Specific deliverables by the end of the 11-month period would be: 1) Identify best practice for managing prospect research linked to data privacy and protection, and include this in an update of WFP’s existing data privacy policy notice; 2) Support the team drafting detailed data privacy assessments as required defining the related mitigation measures linked to the revised data privacy policy; and 3) Support related and parallel workstreams as appropriate.

QUALIFICATIONS AND EXPERIENCE REQUIRED

Education
▪ University degree in Business Management, International Development, International Relations, Political Science, Economics, Marketing, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Work history
▪ Minimum of 10 years’ progressive experience working in Data Compliance and Digital Marketing

Hard skills
▪ Essential computer skills in Microsoft Office applications: proficiency in Word, PowerPoint and Excel
▪ Proven ability to conceptualize, plan, manage, develop and design processes
▪ Excellent understanding of global issues and ability to translate an Organisation’s mission

Soft skills
▪ Outstanding analytical, negotiation and advocacy skills
▪ Highly organized with exceptional planning skills
▪ Ability to handle multiple tasks within deadlines and deliver on commitments
▪ Ability to take initiative to solve problems and seek solutions
▪ Work effectively in a multi-cultural environment and international organization
▪ Excellent communicator with ability to work collaboratively with colleagues across different disciplines and time zones
▪ Uses tact and courtesy to give and receive information with a variety of individuals (people oriented)
▪ Motivated team spirit and contributed to an inclusive and sound working environment (team player)
▪ Highly adaptable to change and comfortable dealing with ambiguity, stress and competing demands with grace and humor

Language(s)
▪ Excellent command of spoken and written English
▪ Intermediate knowledge of another official UN language would be a plus (Arabic, Chinese, French, Russian, Spanish).

Terms and Conditions

Short-listed candidates can be subject to written assessment.

WFP offers a competitive compensation package which will be determined by role’s responsibilities and deliverables. This consultancy assignment is renewable upon funding.

Visit the website for detailed information on working with WFP: http://www.wfp.org - Click on: “Our work” and “Countries” to learn more about our operations.

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the Organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We greatly appreciate your interest in WFP and joining our mission to achieve Zero Hunger by 2030

Saving Lives, Changing Lives!