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Senior Communications Associate, G7 (Fixed Term Appointment)

Panama City

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Panama City
  • Grade: GS-7, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
  • Closing Date: 2022-07-06
This position is advertised to Group 1, Group 2 and external applicants.
IMPORTANT NOTE: Persons interested in applying for this position must be Panamanian Nationals or must be legally present in Panama at the time of application, recruitment and appointment. Senior Communications Associate

Organizational Setting and Work Relationships

The Senior Communications Associate is normally supervised by a Communication Officer or other position as decided by the senior management in the area of responsibility (AoR). The supervisor provides the incumbent with regular guidance, who works quite independently on regular assignments with an oversight from the supervisor. S/he keeps frequent contacts with staff at various levels in the office and occasionally with staff at the same level in other duty stations and/or Headquarters; with media, local suppliers, NGO, implementing partners, embassies and UN agencies. The incumbent normally supervises some support staff.

The Senior Communications Associate, depending on the organizational structure and location, may also be required to provide support in executing a range of communications activities in the fields of news and media relations, multimedia content production, social media engagement, video production, Goodwill Ambassadors and other influencers, public outreach and campaigns, fundraising, analytics and brand. The incumbent may also be required to help strengthen coordination and editorial planning in the AoR, support advocacy, awareness-raising and digital fundraising efforts as well as strengthening analytics to inform the social media strategies and work plans.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Support the implementation of communications strategies for countries, situations and special projects within the AoR; help identify thematic priorities and target audiences to meet UNHCR¿s global, regional and country-level communications objectives of leading the narrative, generating empathy and mobilizing action for forcibly displaced and stateless people.
- Monitor news and popular trends to insert UNHCR¿s messaging into ongoing conversations; identify key moments for proactive communications.
- Help forge strategic partnerships with individuals and organizations who can help produce and promote UNHCR content, activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors.
- Support the development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCR¿s impact (e.g. interviews, press releases, flagship reports, speeches), create emotive storytelling to generate empathy (e.g. stories, multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy, action-driven campaigns, fundraising).
- Help ensure that content created reaches maximum impact by supporting the development of strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels.
- Monitor the implementation of communications projects and adjust accordingly.
- Assist in research, preparation, editing and production of professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR's communications channels, ensuring highest quality standards.
- Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes.
- May be required to support the implementation of campaigns, events and other initiatives in support of UNHCR's strategic objectives, including its need for a leading share of voice on refugee and related matters.
- May be required to undertake missions and field trips with media and other official visitors in support of UNHCR and its work.
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
not specified
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Journalism, Social Sciences, Humanities or related fields
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:
Excellent computer skills and knowledge of MS Office applications. Excellent drafting skills.

Desirable:
Experience implementing communications strategies. Professional writing and editing skills. Experience working on advocacy campaigns.

Functional Skills
CO - Drafting and editing content for International Organizations
CO-International Media Contacts
CO-Journalism (incl. print, broadcast, photography, video, layout & graphics)
CO-Video production for digital platforms (including news organizations)
CO-Editing
(Functional Skills marked with an asterisk* are essential)

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Empowering and building trust
Manage Performance

Cross-Functional Competencies
Analytical Thinking
Innovation and Creativity
Political Awareness Please note that fluency in English and Spanish is essential for this job opening. Please note that this position is offered under  one year Fixed-term appointment. Extension is subject to operational needs, budget and performance.

Only short-listed candidates will be notified, and might be requested to sit a test. No late applications will be accepted.

Recruitment as a UNHCR staff member is subject to proof of vaccination against Covid-19.

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. All applications will be treated with the strictest confidentiality.
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See below for this postion's Operational Context
======================================================================================================== The Multi-Country Office (MCO) in Panama oversees protection and solutions strategies for multiple settings and situations, namely refugees and asylum seekers from Nicaragua, Venezuela, Colombia and NCA in Panama, in Aruba, Curacao, Belize, Cuba, Guyana, Nicaragua, Panama, Surinam and Trinidad and Tobago.

Venezuelan refugees and migrants are the largest population group of People of Concern (PoCs) for the MCO operation, making up 70% of the total PoCS for the southern Caribbean operations. In Panama, Venezuelans make up the 2nd highest nationality of asylum seekers pending at the moment, as the highest number of asylum seekers currently are Nicaraguans. Panama is also the 2nd highest receiver of Nicaraguan asylum seeker in Central America (after Costa Rica). Panama is also witnessing increasing numbers of mixed flows transiting through the country.

Under the supervision of the Associate Communications Officer, the incumbent will, among other tasks, draft situation reports, information leaflets, press releases, and articles to be externally published. The incumbent is expected to take initiative and draft relevant webstories, produce and disseminate multimedia content on forced displacement in Panama for internal and external audiences; prepare briefings and establish a close relationship with the various media outlets and with UNHCR Regional PI focal points, namely, to promote and disseminate UNHCR mandate and activities, and respond to press public queries. The incumbent will also support public campaigns and all awareness-raising related initiatives for the operation in Panama, in line with regional communications strategies. The incumbent requires experience/background in communications/PI, photography, video production and content production. Experience in graphic design is desirable. Good writing/speaking English and Spanish skills are essential. The closing date for submission of applications is 6 July 2022 (Midnight Geneva time).
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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