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Child Protection Case Management Coordinator

New York City | London | Nairobi

  • Organization: IRC - International Rescue Committee
  • Location: New York City | London | Nairobi
  • Grade: Mid level
  • Occupational Groups:
    • Children's rights (health and protection)
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
    • Managerial positions
  • Closing Date:

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC provides lifesaving direct services to families and children in emergencies and is a global leader in developing best practice and evidence-based approaches to programming for the protection and empowerment of women, men, girls and boys. The IRC leads the way from harm to home.

The IRC is co-lead of the Child Protection Case Management Task Force (CMTF) under the Alliance for Child Protection in Humanitarian Action, and a core member of the Child Protection Information Management System (CPIMS) Steering Committee). Following the development of the Child Protection Case Management Guidelines and training materials, the Child Protection Supervision and Coaching Toolkit, and other key materials, the IRC in conjunction with the Case Management Task Force is leading a project to design, develop, pilot, and disseminate a phased training package for caseworkers.

Job Overview/Summary:

The IRC is seeking a Child Protection Case Management Coordinator to support with the finalization of the project, which began in October 2020.

The Coordinator will focus on project management, including coordinating a number of contributing consultants and inter-agency reviewers. The Coordinator will support with the overall management of the grant at technical unit level, including reporting, activity planning and budget expenditures.

The Coordinator is also expected to finalise technical content based on inter-agency feedback and piloting recommendations and should possess solid child protection case management experience in humanitarian settings, as well as the ability to develop high quality training materials.

Main Responsibilities

Project Management

·       Lead on the hiring, management, and admin (e.g. invoices) related to consultants (up to 3 module development consultants, designers, and 3 translators).

·       Ensure that consultants receive sufficient support to complete their deliverables, including providing and ensuring timely technical reviews of their work.

·       Maintain a time-bound group workplan to ensure that those consultants keep to schedule, particularly so that any delays do not impact the project deadlines.

·       Create opportunities for inter-agency stakeholders to input and contribute to the project, including regular update calls to CMTF Technical Team

·       Ensure close collaboration with the CPIMS Specialist on information management system roll outs and piloting of CPIMS training.

Resource Development

·       Critically analyse inter-agency feedback and piloting findings and recommendations and revise training materials accordingly.

·       Revise training resources such as facilitator guide and competency measurement tools that have also already been drafted and reviewed.

·       Review technical training content produced by consultants, including a case management refresher training, MHPSS training, and other specialist topics.

·       Provide support, as needed, to the Child Protection Technical Advisors, CPIMS Specialist, and in-country colleagues to pilot the materials.

·       Organise global and/or regional workshops to disseminate the final training package.

Grants Management:

·       Hold regular internal Project Team meetings.

·       Maintain workplan and budget spending plans.

·       Regular review of BvAs and project spending.

·       Draft bi-annual programmatic donor reports.

·       Feed into communications with funding donor.

Key Working Relationships:

Position Reports to:  Senior Technical Advisor, Technical Innovation, VPRU
Position directly supervises:  N/A

Indirect Reporting: Child Protection Technical Advisor, VPRU
Other Internal and/or external contacts: External Case Management Task Force, Information Management Technical Advisor and CPIMS Specialist


·       Demonstrable experience of implementing child protection case management programs in relevant humanitarian contexts, including acute emergencies.

·       Advanced knowledge and expertise in the field of child protection in emergencies case management.

·       Demonstrated ability to develop child protection capacity building resources and competency tools.

·       Excellent organizational skills: the ability to track and follow-up on various efforts.

·       Excellent analytical and writing skills: the ability to draft briefs, reports, and technical training materials.

·       Good interpersonal skills: the ability to successfully interact with a diverse group of people.

·       Flexible approach to work: self-motivated with the ability to effectively learn and work in an inter-agency environment.

·       Fluent written and spoken English is essential.  

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Equality, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, Egalite, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles. 


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.