PUBLIC INFORMATION ASSISTANT
Org. Setting and Reporting
This position is located in the Communications and Public Mobilization Section of the External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR) in Geneva. The incumbent reports to the Chief of Communications Section.Responsibilities
Within delegated authority, the Public Information Assistant will be responsible for the following duties:
• Provides specialized assistance in the production and delivery of information communications products and services.
• Researches a broad scope of information sources, printed and electronic; compile and present information for use in the preparation and production of communications products/services including major campaigns and other communications initiatives promoting human rights for external audiences.
• Monitors processes and schedules related to the Unit’s outputs; oversees public information materials in print and electronic form, products, tasks, etc; formats, proofreads and copies documents, controlling draft copies, originals and translations of public information documents into different languages.
• Organizes and coordinates regular briefing requests and presentations for university students, Missions, civil society and the general public on the work of OHCHR; executes special events; participates in the planning and coordination of major exhibits; liaises with relevant departments/agencies.
• Handles administrative coordination in support of special training and other programmes.
• Performs junior photo-librarian functions that include provision of public information and library research services to requesters of photographic materials, and cataloguing/indexing of photographs.
• Oversees the distribution of audio and video materials; ensures the good management of the film/video archives, and the proper safekeeping/preservation of historical audio/visual materials.
• Serves as the online marketing and promotion coordinator by overseeing the day-to-day marketing activities ensuring successful branding techniques; undertakes proactive call and directs mail initiatives to build a client base and nurture relationships; produces and maintains adequate stocks of a wide range of promotional products for distribution at special events and exhibits.
• Assists in the preparation and electronic dissemination of public information products, such as social media postings; prepares, maintains and updates web page, to include drafting and editing content; uploads/downs load audio files and maintains file structure.
• Identifies and prepares new material for inclusion in appropriate web pages by: researching various information sources for relevant material and cross-checking information with author offices as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; editing documents to conform to UN format, structure and style, etc.
• Manages updates and further develops internal databases, including of digital file management and social media accounts; assists in maintenance of Internet applications; updates website; generates a variety of standard and non-standard statistical and other reports from various databases.
• Provides general office support; responds to complex information requests and inquiries; processes, drafts and finalizes correspondence and other communications; assists in the verification of receipt and accuracy of requisite documents, approvals, signatures etc.; sets up and maintains files/records, organizes meetings, monitors deadlines, etc. and coordinates approval and signature from the Chief and staff as requested.
• Coordinates administrative services, including preparing, monitoring and processing various requisitions, service contracts and payment vouchers, coordinating special assignments and related travel authorizations; assisting with all issues of recruitment of staff, consultants and interns; assisting with the Section`s budget; following-up on budgetary, personnel and other administrative actions concerning Section`s projects, etc.
• Provides guidance and training to junior staff.
• Performs other duties as assigned.
• Professionalism: Knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Ability to research and gather information from a variety of sources. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
High school diploma or equivalent.
At least 7 years of experience in public communication, international broadcasting or related area is required.
Out of the seven years, at least two (2) years of experience within the United Nations common system or similar international organization is desirable.
Experience working on communication campaigns is desirable.
Experience in digital communications is desirable.
English and French are the working languages of the OHCHR Secretariat. For the position advertised fluency in English is required. Knowledge of French is desirable. Knowledge of another United Nations official language is an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.Special Notice
Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.