Asia Regional Human Resources Specialist – Staff Care
Islamabad | Kabul
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work in over 40 countries in 27 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC owns the way from harm to home.
The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC is at work today in over 40 countries. The IRC’s US Programs department has 950 staff and 5,000 volunteers. Together we serve more than 35,000 refugees, immigrants and other low income communities through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Well-being, Education and Power.
You will be a member of the Global HR Partner and Capacity Department and provide dedicated support to the Emergency Response and Preparedness Unit (EPRU). It is understood that during emergency deployments ERT staff will work under the direction of Emergency Field Director or designated country emergency lead.
The ERT Human Resources Coordinator (HRC) will be responsible for implementation and overall management of IRC’s Human Resources Policies, Procedures, Guidelines and Tools during emergency deployments. You will work alongside the Emergency Unit People & Culture Director to ensure that organizational HR policies are adapted to the specific context of each response, adequate and known to staff. The HRC will conduct on-site training for national HR staff and others and facilitate development and implementation of appropriate HR management responses including plans and Standard Operating Procedures that fits IRC’s policy and standards. You will provide experienced HR advice to all levels of IRC staff working in an emergency response. The ERT HR Coordinator, during deployment, is responsible for the selection and hiring of the national HR staff (HR Managers, Officers and Assistants) and leading the overall HR functions including work- force planning, recruitment, staff administration management, staff development, etc.
- Provide advice and support to satellite HR teams in interpretation of HR policies and procedures and provide technical support on HR and Admin related matters, including but not limited to, recruitment, orientation, career development, performance evaluation, disciplinary action and separation
- Under the direction of the HR/Admin Manager, provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues.
- Work with HR Manager to update orientation/onboarding materials for new staff orientation and conduct training for all HR staff to carry out orientations effectively. Ensure revised staff orientation adequately covers issues such as IRC Way, IRC Anti-Harassment Policy and the various pre-existing channels for staff to report ethical issues, in country and beyond.
- Support the management, coaching and development of national staff to build a cadre of skilled, committed and highly motivated staff.
- Create and implement planning sessions to provide the new/existing country program with the needed staff, both national and international.
- Provide constructive feedback and counsel on career paths and professional development for HR team and IRC staff; establish a culture of continuous learning opportunities.
- Hire, train and supervise the human resource staff required to support IRC’s emergency interventions;
- Ensure accurate orientation for all new staff with periodic follow-up fields visits for additional support to field teams; collaborate and coordinate with other departments to provide an engaging and welcoming orientation
- Support and provide guidance to the HR Managers staff to successfully implement Performance Management Program and link it to staff development/capacity building and training.
- Develop supportive plans of action for staff care as part of the overall response strategy, ensuring a comprehensive approach to support the well-being of staff and foster a positive working environment.
- Ensuring smooth onboarding and Orientation of COVID 19 health response staff
- Travel throughout the region to lead workshops on basic self-care and, in the process, raise awareness of and drive demand for counseling services.
- Participate in the implementation of global HR initiatives, working with HR colleagues and clients to help identify and create streamlined and scalable process improvements across the function
- Ensure HR teams are following proper compliance in recruitment and selection process and provide vital feedback to the team and advise HR coordinator about that suggest corrective actions
- Ensure the International and National Staff Handbooks are developed and in place; Review of procedures, making recommendations
- Assist with cultural and linguistic contextualization of Duty of Care messages
- Participate in global working groups around Duty of Care topics as a regional representative
- Responsible for attendance and staff movement management of Ukhia office.
- Lead capacity building of all staff, but especially managers, coordinators and the SMT to recognize the signs and symptoms of stress, burn-out and vicarious trauma, in order to better support staff needs and to facilitate peer support between team members.
- Maintain tracker and update and management about the payment status and take proactive actions to solve all expected problems
- Work with Diversity Recruiter and Talent Management GEDI (Gender Equality, Diversity, & Inclusion) Lead to adapt and implement appropriate efforts & tools for CRRD and proposal hiring
- Provide a comprehensive handover to successor, including ensuring transfer of all related documentation, HR data and staff performance information
Key Working Relationships:
Position Reports Directly to: Regional Human Resources Director for Asia with a Management in Partnership relationship with the Senior Director- Duty of Care
Position directly supervises: none
- Country Program Teams: Primary - HR Leads and CDs. Also, Senior Management Teams and relevant program staff
- Regional Teams in Asia, especially Regional Vice President, Safety & Security Advisor, Gender Equality Diversity and Inclusion Advisor, Talent Acquisition Coordinator, etc.
- HQ Team and in particular, Global HR
External Contacts: INGO counterparts; relevant health and well-being colleagues, associations and networks.
- Bachelor degree in psychosocial health, public health, self-care, psychology, Human Resources, Organizational Psychology, or any other relevant field.
- 4 – 5 years of professional experience with at least 2 years work experience in emergency or humanitarian relief, community development in difficult circumstances, trauma, human resources, occupational mental health or psychosocial support, preferably in Asia
- Fluent in written and spoken language
- Strong training, presentation and facilitation skills
- Excellent writing, policy development and communication skills
- Formal training or solid understanding in Critical Incident Stress Management (CISM)
- Ability to work in a high-stress, rapidly changing environment with professional patience and a positive approach
- Demonstrated consultative leadership style and problem-solving approach that promotes social support, flexibility and team cohesion
- Ability to develop a scalable strategy and apply creative and innovative techniques to address staff care needs in a remote management and emergency context
- Excellent listening skills
- Ability to build trust, operate with the highest standards of integrity and be inspired by IRC’s humanitarian mission
Working Environment: The position is flexible in its location across IRC’s Asia regional countries (Afghanistan, Bangladesh, Malaysia, Myanmar, Pakistan, Thailand). (National Contract in these locations only-—no relocation possible)
Standards of Professional Conduct
IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Diversity, Inclusion and Gender Equality
IRC acknowledges and honors the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status or disability. IRC is also committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits.
Returning National Candidates: IRC strives to attract, empower and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the West Africa Regional Office has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.