Global Surge Team Roster: Field Coordinator
Languages: Must be fluent in speaking and writing English and one of the following languages: French, Arabic, Spanish
The IRC’s Global Surge Team (GST) is a roster of esteemed and highly qualified humanitarian professionals who deploy on short notice to non-emergency and emergency contexts to support the IRC’s mission. Members of the GST provide specialist support where talent is most needed for short-term deployments of up to three months. The GST is a flexible employment opportunity for staff, requiring members to be available for deployments only 50% of the year (with opportunities for additional deployments if incumbent is interested).
The Field Coordinator, Global Surge is responsible for supporting and coordinating timely and high-quality program implementation, with a specific focus in ensuring effective functionality of all the support functions of the program. You will support the operational teams in the field, ensuring that the Deputy Director of Operations (DDO) is kept abreast of issues regarding adherence to agreed work plans and reporting schedules as well as full compliance to IRC’s policies in the areas of Finance, HR, Supply Chain, Security and ICT.
You will ensure the Country Program effectively represented in all coordination events, as well as lead day to day management of Staff Safety and Security during all phases of field operations. You will work in close coordination with the Operations Manager to ensure that operational strategies are implemented on site. The position reports directly to the DDO, and will be responsible for the following:
Strategy and Planning
• Initiate and develop an Annual Strategic Plan for the Field Location
• Develop focused operational plan to support the program activities and scale up programming
• Coordinate the day-to-day implementation of all field constructions by supporting the Supply Chain team and maintaining quality and adherence to OPM and district standards
• In close collaboration with the Finance team, review the operations master budget to include key operational activities and assets within donor requirements
• Review the development of budgets for program proposals in conjunction with the Grants and Finance teams
• Ensure appropriate M&E activities are carried out regularly by operations staff in all sectors (data collection & analysis, monitoring of progress against established plans)
• Collaborate with the Country M&E Manager to identify gaps in M&E systems; make recommendations for improvements
• Monitor all project activities to guarantee they are consistent with established methodologies and IRC’s Program Framework principles
• Coordinate with the HR Coordinator and the DDO to document and address breaches of policy and disciplinary issues in a professional manner
• Ensure operations staff are performing their duties efficiently and in a timely manner
• Monitor the achievement of staff Performance Management agreements
Staff Leadership and Development
• Lead, mentor and supervise the Operations Manager and Supply Chain Manager
• Ensure implementation of HR policies and procedures at all times
• Provide supportive mentorship, leadership and clear performance objectives to team members
• Ensure that regular and quality staff evaluations are conducted for staff
• Set regular meetings with staff members to prioritize information-sharing and team-building
• Ensure that all reports build and implement a Development Plan
• Ensure staff knows and understands IRC‘s security regulations, IRCs Global and in-country HR Policies and the IRC Way Standards
• Monitor the security situation, attend security meetings and inform the DDO and SMT where appropriate, of developments through submission of accurate weekly and –where needed- ad-hoc security and incident reports
• Participate in the review and update of the country Security Management Plan
• Assist the DDO in developing field specific Contingency Plans, Medevac, Evacuation Plans and SOPs
Representation and Coordination
• Represent the IRC with local government authorities (administrative, sectoral and security officials), non-state actors, beneficiaries, communities, UN agencies, NGOs, and donors at the field site level. Engage and or delegate to program staff for sector representation as appropriate
• Upon request by the Senior Management Team, organize and facilitate field visits for interested partners; develop regular reports to keep partners informed of IRC’s activities
• Coordinate activities with relevant officials and other humanitarian agencies
You should have excellent leadership, people management, interpersonal and negotiation skills, as well as a demonstrated ability to develop collaborative teams in a multi-ethnic context that requires cultural sensitivity. We are looking for someone with the ability to think strategically and to prioritize and meet goals in a timely manner while working in a complex environment.
• Degree in International Development, International Relations, Business Management and Administrative Science, or equivalent
• Knowledge of communications systems (satellite communications, VHF and HF radio) preferred.
• Digital literacy: MS Word, Excel & email applications required; MS Access, Project & GIS preferred
• Experience working in complex emergency settings supporting construction of health facilities, staff housing as well as water and sanitation infrastructure in emergency or refugee settings
• Fluency in English. Excellent oral and written communication skills. Working knowledge of Arabic, French and/or Spanish strongly preferred
• Self-motivated, honest, highly responsible, high attention to detail, flexible and adaptable
• Ability to work both independently and as part of a team
• Capable of working and living in an emergency environment while maintaining a healthy outlook. Willing to travel in remote and conflict affected areas
• Experience managing a UNHCR, UNICEF, PEFPAR/CDC, USAID, ECHO, DFID, EU or OFDA funded project an added advantage
Standards of Professional Conduct: The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.