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HR Director, Global Headquarters - External Relations

New York City

  • Organization: IRC - International Rescue Committee
  • Location: New York City
  • Grade: Level not specified
  • Occupational Groups:
    • External Relations, Partnerships and Resource mobilization
    • Managerial positions
  • Closing Date:


The International Rescue Committee responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. In more than 40 countries and over 25 U.S. cities, our dedicated teams provide clean water, shelter, health care, education and empowerment support to refugees and displaced people.  In 2020, the IRC and our program partners provided: 31 million people with access to health services, 410,000 children under 5 with nutrition treatment, 2.6 million people with clean water, 1.1 million people with cash relief, 819,500 children with schooling and education opportunities, 1.2 million people with gender-based violence awareness, 13,413 small businesses with business development support, and 5,237 people to become U.S. citizens.


Are you passionate about IRC's mission, making a positive impact and cultivating peoples work lives? Then join us! This position will serve as Director, Human Resources for the External Relations function in our Global Headquarters, based in New York City.

The External Relations (ER) department (currently 400+ team members) is comprised of three complementary areas: Private Fundraising, Communications and Policy and Advocacy – functions that work together to mobilize external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand. ER has embarked on a 5-year investment to significantly expand its operations and continues to see exponential growth and change.

As HR Director, you will provide strategic HR leadership to and be a vital member of the Global External Relations Leadership Team. You will collaboratively design and drive the ER People Strategy and play a part in building a positive and inspiring global ER culture. You will also be a member of IRC’s Global HR Leaders & Partners Team and collaborate with other units across IRC’s global portfolio. This role will be uniquely responsible for the co-development and execution of long-term External Relations function and priorities.

We are looking for an individual who thrives in a fast-paced organization, can flex between strategic and tactical responsibilities in their day-to-day work and who enjoys working with people from different cultures. Our work is fluid and can shift quickly, but those who enjoy this type of role are client-focused, creative problem solvers that balance employee and organizational needs and are inspired by knowing they are helping people achieve our humanitarian mission!

Major Responsibilities

  • Lead the collaborative development of strategic plans in the areas of organizational design and development, orientation and onboarding, career progression, talent development and organizational planning, magnifying our employer brand and other key areas.
  • Partner with leaders and staff in creating and promoting a global culture in which gender equality, diversity, and inclusion are reflected in the application of HR policy and practice and throughout every aspect of the employee experience at IRC.
  • Lead the planning and implementation of global HR initiatives and People Strategy across ER. Ensure effective adaptation at all levels, working in partnership with other HQ, regional and local HR colleagues to ensure a cohesive approach.
  • Collaborate with leadership to identify gaps in team structures while ensuring timely hiring and talent development. Focus on increasing a diverse representation of talent from the communities in which we work and serve.
  • Provide expert advice and support to leaders of all levels in all people-related areas, including but not limited to general management counsel, workforce planning, policy inquiries, compensation and benefits, employee relations issues, recruitment strategy and exit management.
  • Work with management to promote data-driven decision-making, developing timely HR dashboards and other ad-hoc presentations of metrics, relevant for respective management teams.
  • Promote professional development and delivery of training and capacity building efforts, including use of e-learning and continuous innovation within remote management contexts. Identify and engage internal and external resources to provide timely and effective technical assistance.
  • Collaborate with and contribute to the global HR leadership team, including through effective participation in regular meetings and team working groups.
  • Manage the portfolio of Employee Relations cases independently and in coordination with the Ethics & Compliance Unit, including taking the lead on investigations. Make recommendations and carry out any necessary actions required to maintain and promote a safe and respectful workplace aligned with IRC values.
  • Travel globally as and when needed to provide in-person HR leadership, support, technical trainings and/or management of special projects.

Your Development Value:

  • Unparalleled exposure to and collaboration with senior leadership across a highly matrixed, global non-profit organization.
  • Deepened understanding of global humanitarian aid, relief, and development sector.
  • Understanding of how to lead, influence, and implement large, complex change efforts stemming from strategic, structural, and organizational changes, internal and/or external events or other operating factors.

Key Working Relationships:

Reports to: Senior Director, Human Resources, Global Headquarters

Direct Reports: Human Resources Partner, Senior Human Resources Associate

Key Internal Relationships:

  • Chief HR Officer; Chief Operating Office/SVP, External Relations; Leadership teams and employees across ER
  • Local, regional, and global HR leaders, partners, and teams, particularly in UK and Europe
  • Global HR functional leaders across Compensation & Benefits, Talent Management, Duty of Care, Global Recruitment, Employee Relations, HR Operations & IT, as well as General Counsel, Communications, and others

Job Requirements:

  • 8+ years of progressive professional HR experience.
  • Demonstrated success providing HR counsel to groups of employees at multiple organizational levels, cultures, and locations within a regional or global environment strongly preferred.
  • Demonstrated success in partnering with senior management and building strong, trusted relationships.
  • Deep commitment to fostering equity and inclusion n the workplace, with experience in establishing a supportive workplace for under-represented groups and accelerating their professional development.
  • Experience or familiarity with INGOs and/or fundraising is preferred.
  • Excellent management and leadership skills including coaching, mentoring, performance management and delivering individual and group training.
  • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, and training and development.
  • Understanding of and experience with US labor law strongly preferred; EU and UK labor law understanding a plus.
  • Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.
  • Manage and meet competing deadlines in a fast-paced, high-volume environment and on deadline; decisive, agile, and committed to timely and creative problem solving.
  • Demonstrated ability to provide both strategic and tactical support to leaders in HR-related matters.
  • Superb interpersonal, written, and verbal communication skills required.
  • Proficiency in English; proficiency in French, Arabic, Spanish and/or another IRC language a distinct advantage.
  • Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and staff support.
  • Excellent project management and organizational skills including detailed work planning and superior time management skills.
  • Ability to work independently supporting and partnering with teams with significant geographic dispersion.
  • Ability to travel 10% globally (as conditions allow).

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Respect at Work, Fiscal Integrity, Anti-Retaliation, and Combating Trafficking in Persons.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.