Job Overview: IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situation of each client. Caseworkers serve clients through a holistic and broad spectrum of support, including but not limited to connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services, and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.
Case Management and Referrals
• Determine client eligibility and provide orientation to services, outcomes, and confidentiality with each potential client.
• Complete individualized intake assessment and safety planning, and develop individualized SMART self-sufficiency plans for each client enrolled in the program.
• Provide trauma-informed comprehensive case management support, referral, and advocacy services for survivors of trafficking to help them feel safe, empowered, and stable.
• Meet clients’ needs in a timely and culturally appropriate manner.
• Assist clients with referrals and access to appropriate resources including shelter, physical and mental health services, and legal services to work toward a stable immigration status.
Community Outreach and Partnerships
• Contribute to the development and implementation of a region-wide outreach plan to increase awareness regarding the needs of Victims of Trafficking services.
• Coordinate with office leadership regarding outreach plan and travel to sites to meet with potential partners.
• Distribute informational material and posters to hotels, businesses, bus stations, law enforcement, hospitals, school administrators, and other public places. Host public information meetings.
• Build partnerships with community groups and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.
• Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.
Documentation and Reporting
• Ensure quality case notes and documentation for contacts made and services provided on behalf of client and for case file management and quality assurance.
• Prepare, distribute and document direct assistance requests for clients. Maintain record of case management expenses in case file.
• Draft reports as required by funders and/or donors.
• Comply with all policies, procedures and protocols of the agency.
• Other related duties as assigned.
• Minimum of 1-2 years of relevant work experience in social service, case management, human service or related fields required.
• Undergraduate degree preferred, ideally with an emphasis in Social Work, Psychology, or an equivalent field of study.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Compassion toward and understanding of unique needs of survivors of trafficking.
• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
• Excellent organizational and case-file document management skills.
• Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Silver Spring area preferred.
• Proven ability to contribute both independently and as a key team member.
• Fluency in English required. Fluency in Spanish is preferred.
• Valid driver’s license and access to a personal, insured vehicle and willingness to transport clients required.
• A combination of standard office work environment and regular travel within the service delivery area.
• May require occasional weekend and/or evening work.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.