Programme Monitoring Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7/Rev.2 of 25 November 2019.

Programme Monitoring Officer

Organizational Setting and Work Relationships
The Programme Monitoring Officer may work in a field operation or as part of a Regional Bureau or in a Division. The incumbent typically works under the overall guidance of the Senior Programme Monitoring Officer or the Senior Programme Officer or other senior staff. S/he may receive indirect guidance from other sections and units relevant to the country programme(s) or to global quality assurance standards. UNHCR Manual, UNHCRs Results-based management and protection principles, UN/ UNHCR financial/budgetary rules and regulations and UN/ UNHCR wide reforms and developments globally and in a given country context will guide the work of the Programme Monitoring Officer. S/he is also expected to stay abreast of the challenges posed to the country by the political context, the UN and humanitarian reform and institutional developments. S/he is expected to work very closely with the Evaluation Colleagues
The incumbent may supervise a team of both professional and support staff.
Externally, engages predominantly with persons and represents UNHCR on subject matters related to monitoring issues (e.g. counterparts in other organizations or at working level in national Governments).

The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Support the development and management of the operation¿s monitoring portfolio and the consistency and coherence of UNHCRs monitoring activities. 
- Assist in setting up and managing UNHCR¿s approach, systems and tools for monitoring protection, assistance and solutions results (impact, outcomes, outputs) together with relevant teams and ensure a results based monitoring culture throughout the operation and the operations management cycle.
- Support the development of sound Theories of Change and related Results Frameworks, the measurability of multi-year protection and solutions strategies and annual plans and appropriate measurement tools and indicators. Support evaluation planning for Results Frameworks
- Support setting up monitoring systems, the tracking and analysis of indicators and sharing with senior management to guide programme and management decisions.
- Guide teams in data collection methodologies, data sources, management and analysis, including qualitative and quantitative data, in close collaboration with evaluation, data and IM staff.
- Support coherence on monitoring standards, plans, tools, indicators and resources across UNHCR and project partners and that protection and solutions principles, including age, gender and diversity and data protection, guide all monitoring actions.
- Support senior management on monitoring findings and possible course-correcting actions, keep track of management decisions and follow-up actions and communicate monitoring findings to key stakeholders.
- Guide and train UNHCR and partner staff in UNHCRs results based management monitoring standards and procedures.
- Cooperate and coordinate with partners and stakeholders to facilitate coherence of monitoring approaches across multi-partner initiatives and engage in UN fora on monitoring (UNDAFs, HRP, RRP etc.).
- Support processes to link monitoring to the operation¿s evaluation and risk management plan.
- Facilitate. In partnership with Evaluation colleagues, innovative solutions for monitoring and facilitate lessons learning within the operation, UNHCR in the region and globally, and among other stakeholders and contribute to UNHCRs global community of practice on monitoring.
- Seek advanced technical support from and collaborate with regional and headquarters monitoring and evaluation advisors for overall coordination of priority M&E activities.
- In the bureaux assist in determining thematic areas or projects for decentralized evaluations.
- Perform other related duties as required.

Minimum Qualifications

For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
International Relations; Business Administration; Social Science;
Economics or other relevant field.

Certificates and/or Licenses
Programme Management;

Relevant Job Experience
Essential:
Experience in planning, monitoring and evaluation in an international development and/or humanitarian context.  Experience in setting up systems and rolling out monitoring frameworks. Experience in results-based management. Experience in managing a variety of internal and external stakeholders in a cross-cultural professional environment.
Desirable:
Demonstrated experience in collaborating with UN development or humanitarian actors, frameworks and coordinating mechanisms. Experience in working with Government and institutions. Experience in data management and statistics, including surveys and indicator management. Experience with organisational change processes. Experience with UN programming. Experience in strategic planning processes and in coordinating and drafting strategies and plans, in particular on protection and solutions, advocacy, or partnership building.

Functional Skills
EL-Monitoring and Evaluation
PG-Programme Planning
PG-Results-Based Management
IM-Information Management (related technical requirements & Operating Procedures)
DM-Data Management
PG-UNHCR's Programmes
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.



All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M006L3 - Managing Resources Level 3
M003L3 - Judgement and Decision Making Level 3
M002L3 - Managing Performance Level 3
X001L3 - Analytical Thinking Level 3
X005L3 - Planning and Organizing Level 3
X009L3 - Change Capability and Adaptability Level 3

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that the closing date for positions advertised in the Addendum 3 to  March 2022 Compendium is Wednesday 20 July  2022 (midnight Geneva time).