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Operational Planning Support


  • Organization: EUROCONTROL - Supporting European Aviation
  • Location: Maastricht
  • Grade: FG II, Senior Clerk, Secretary, Technician - Function Group 2, Contract Agent
  • Occupational Groups:
    • Operations and Administrations
  • Closing Date: 2022-09-08
  • Function title: Operational Planning Support
  • Reference: NOC-MA-2022-FGII/493
  • Location: Maastricht - Information about living in Maastricht
  • Nature of the competition: Internal and external competition
  • Applicable regulations: Conditions of Employment of Contract Staff at EUROCONTROL
  • Grades: AC 6/7
  • Generic post: Senior Clerical Assistant (FG-II) (6/7 )
  • Number of posts: 2
  • Duration: 3 Year (s)
  • Security clearance: EU/NATO SECRET
  • Directorate/Service: MAAS/ATM/CO - Current Operations
  • Competition publication date: 21/07/2022
  • Competition closing date: 18/08/2022 (23:59 Brussels time)
  • Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Directorate Maastricht Upper Area Control Centre , the "Current Operations" service is responsible for the day-to-day operations of the centre, that is to provide safe and efficient air traffic services to civil and military airspace users on behalf of 4 states(the Federal Republic of Germany, the Kingdom of Belgium, the Grand Duchy of Luxembourg and the Kingdom of the Netherlands). 

Your role

Your role will be to:

  • Support the team in the timely preparation, maintenance and delivery of the roster plans as support to operational staff.
  • Plan the duties for a large number of operational staff in a precise manner in line with pre-set requirements.
  • Anticipate and identify pro-actively potential staffing planning issues and assist in finding suitable alternatives.
  • Extract and analyse statistical data, and produce relevant reports when required.
  • Support line management with guidance and inputs on medium and long term planning.
  • Provide any other planning support to related activities as required.

Required qualifications, experience & competencies

  • Post-secondary education or secondary education giving access to post-secondary education, and relevant professional experience of at least 2 years.
  • In addition to the above, a minimum of 4 years relevant professional experience.
  • Experience in resource management, i.e. planning, rostering.
  • Experience or knowledge of planning tools (e.g. roster and duty planning tools).
  • Communication: You are able to foster two-way communication.
  • Team work: You display a collaborative approach.
  • Problem solving: You know how to respond to (routine) problems as they arise by applying job knowledge.
  • Planning and organising: You display an organised and methodical approach.
  • Quality focus: You deliver a consistent quality of work.
  • Ability to work in a multinational and multicultural environment.
  • Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
  • The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1.
    The levels relate to the Common European Framework of References for languages (CEFR).

Useful information

  • Applications will be accepted from nationals of EUROCONTROL Member States only.
  • The selected candidate will be offered a contract of 3 Year (s) pursuant to the provisions of the Conditions of Employment of Contract Staff at EUROCONTROL. The contract may be renewed. Before being established in the post, he/she will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.
  • The successful candidate shall be appointed in principle at the basic grade of the advertised grades.
  • In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the closing date of applications.
  • Information on salary and benefits can be found on the web page:
  • EUROCONTROL is committed to non-discrimination and equal opportunities. We welcome applications from all qualified candidates, irrespective of gender, age, disability, race, colour, ethnic or social origin, religion or belief, marital or parental status and sexual orientation.
    In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics.
  • Candidates should go to our Jobs website and read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.