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Whole of Syria : Country Logistics Volunteer – Amman, Jordan


  • Organization: ACTED - Agency for Technical Cooperation and Development
  • Location: Amman
  • Grade: Volunteer
  • Occupational Groups:
    • Logistics
    • Supply Chain
    • Volunteerism
  • Closing Date: 2022-08-22

Volunteering | 6 Months | ASAP


Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and its 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the centre and provides a tailored support to local needs.


Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach: ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

1. Contribute to improve logistics processes in country


  • Contribute to maintain the national supplier database up-to-date & to nourish it from existing contracts, as well as market surveys;
  • Contribute to improve the reliability of the order follow-up, and its dissemination amongst operational teams;
  • Support major procurement campaigns by providing offers pre-analysis, drafting documentation such as procurement memos & contracts if needed, deploying operational plans under the CLM supervision;
  • Support the efficient & exhaustive circulation, filing & archiving of procurement documentation as detailed in ACTED logistics manual (tender documents, contracts, quotations, etc.);
  • Review & strengthen the Monthly Procurement follow-up, under the Country Logistics Manager (CLM) supervision, with logistics & program teams.

Stocks & deliveries

  • Support transportation means review, and handle market survey if needed under the CLM supervision;
  • Support the logistics staff capacity building toward stocks & deliveries documents, tools & processes;
  • Support the periodic inventories, and clear stock discrepancies in a documented manner;
  • Support the efficient & exhaustive circulation, filing & archiving of stocks & deliveries documentation as detailed in ACTED logistics manual (stock reception vouchers, stocks cards, stock exit forms, etc.);
  • Review & strengthen the Monthly Stock inventory report, under the CLM supervision, with logistics & program teams.

Fleet, transportation & fuel management

  • Support fleet reviews, and fleet prospects under the CLM supervision (market surveys, fleet analysis, etc.)
  • Support the implementation of user friendly tools for movements & maintenance planning;
  • Review & strengthen the Monthly Motorized asset report under the CLM supervision, with logistics teams.
  • Support the efficient & exhaustive circulation, filing & archiving of fleet & transportation documentation as detailed in ACTED logistics manual (logbooks, maintenance sheets, administrative authorizations, insurance cards, etc.).

Asset management

  • Support assets review, and physical inventories;
  • Review & strengthen the Monthly asset follow-up per project code, budget line, with a clear location & user for each asset; investigate and document any loss or damage.
  • Support the efficient & exhaustive circulation, filing & archiving of asset documentation as detailed in ACTED logistics manual (registration cards, etc.).

Communications & IT management

  • Support communication & IT reviews under the CLM supervision;
  • Review & strengthen the Monthly communication costs follow-up; investigate and support solving major over-costs;
  • Support the implementation of the IT plan: handle market surveys of maintenance services, internet connections opportunities, etc. under the CLM supervision;
  • Support the monthly data back-up (server, emails, etc.) as per replication standards;
  • Support the efficient & exhaustive circulation, filing & archiving of communication & IT documentation (lease agreements, security assessments, etc.)

Logistics TITANIC

  • Cross-check the overall consistency of all logistics TITANIC reports;
  • Cross-check real data with TITANIC reports under a random strategy, in particular during field visits;
  • Integrate internal & external audits recommendations into the monthly TITANIC review, as well as regular reviews.

2. Train logistics & other staff to logistics procedures & tools

  • Under the supervision of the CLM, maintain a training schedule over 6 months for logistics & other staff about logistics processes, procedures & tools, according to priorities agreed with CD, HQ Logistics & Audit departments;
  • Ensure that all trainings courses are aligned with ACTED logistics procedures & tools;
  • Ensure daily staff training during any task completed, with the final objective to empower logistics & other staff about logistics processes;
  • Support the formalization of logistics rules & tools, under the CLM supervision (memo drafting, flow charts, etc.).

3. Support logistics documentation

  • Make sure that filing as defined in ACTED manuals is part of the regular trainings to logistics staff;
  • Review past documentation in capital & field offices when needed;
  • Ensure the regular documentation flow from field offices to the capital office;

4. Upon request support logistics operations

The Logistics Volunteer might be requested to replace a Country Logistics Officer/Area Logistics Officer in case of his/her absence, under close supervision of the CLM; or to support emergencies, high workload periods, or any specific situation that would require an unusual workload in logistics. In case of CLM absence, the Logistics Volunteer will support the management of logistics teams, and the continuity of all logistics processes, under close supervision of the Country Director.

Expected skills and qualifications

  • Post graduate Degree in logistics, supply chain management or equivalent, preferably at Master level
  • Experience in logistics in a professional environment (internship)
  • Familiarity with basic office software programs
  • Knowledge of the humanitarian field will be an asset


Field Volunteer benefits include:

  • 300 USD per month living allowance
  • Coverage of all accommodation, guesthouse, food, and travel costs, with a luggage allowance of 50 kg
  • Provision of medical, repatriation, and life insurance.
  • One week pre-departure training in ACTED HQ, including a 3-days in situ security training
  • Psychological assistance
  • 2.08 paid leaves per month + extra days (varying amount depending on the mission)

Send your application (resume and cover letter) to [email protected] Ref: CLV/WOS

Please note that ACTED does not charge any fee at any stage of the recruitment process.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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