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Information Technology Expert for assisting Environmental Protection and Energy Efficiency Fund RS and Fund for Environmental Protection FBiH in establishing training centers (2 positions)

  • Organization: UNDP - United Nations Development Programme
  • Location:
  • Grade: National Consultant - Locally recruited Contractors Agreement
  • Occupational Groups:
    • Environment
    • Education, Learning and Training
    • Information Technology and Computer Science
    • Renewable Energy sector
  • Closing Date: 2022-08-15



Application procedure:

  • Application with a CV must be submitted online via this website. Please click on “Apply Now” Tab and complete required fields and upload CV. Please note that website accepts only one document therefore, if you would like to upload more than one document, please make sure to combine it into a single one.
  • Financial offer in a form of completed and Signed Offeror’s Letter to UNDP Confirming Interest and availability - - Letter to UNDP Confirming Interest and Availability.docx - to be sent to e-mail [email protected] with Subject: Job ID 108171.

The process of BiH's accession to the European Union is one of the main drivers of reforms in the field of environment, which is largely related to the harmonization of domestic legislation with the EU acquis. In addition to the adopted legislation, implementing regulations, rules and procedures, and the ratification of many international agreements, many strategic documents have been drafted, which are the basis of BiH's continuous work on reforms in the environmental sector.

The information system represents the way of processing information with the aim of obtaining the knowledge necessary for further action. The information system involves interconnected and functionally linked processes of collecting, transfer, processing, using and storing data. The need to introduce an information system is reflected in the ability to cover all information flows in business system management, in accordance with the nature and tasks performed in the system. An information system is expected to provide a basis for performing different tasks and requirements that participants place in the system. This demonstrates the need for clearly defined and efficient information technologies necessary for building and functioning of the information system.

Having in mind that both funds, Fund for Environmental Protection and Energy Efficiency of Republika Srpska (Fund) and Fund for Environmental Protection of the Federation of Bosnia and Herzegovina (Fund) are establishing Training Centers (TC), UNDP BiH tends to support both Funds.

Experts will conduct his/her activities in cooperation with representatives of the respective Fund and under the supervision of the UNDP Project Manager. Expert should analyse all technical and support information on climate change and existing state of hardware, system, application and special software based on the inputs from Fund and identify all technical requirements for safe and effective functioning of TC.

Duties and Responsibilities

  • Review the existing state of hardware, system, applications and network in Fund
  • Creation of safe and secured functioning of Environmental Information System
  • Adding new computers to the LAN network and network settings of user computers
  • Elimination of problems in the functioning of the LAN network
  • Hardware and software installation of network printers
  • Installation and maintenance of licensed software with an emphasis on Windows 7/10 and MS Office applications
  • Printer maintenance (toner replacement) and troubleshooting (connectivity, interruptions etc.)
  • Support to employees in the use of computer equipment and software applications, per request



Deliverables / Outputs

# of Days per Task

Due Date



Reviewed existing state of hardware, system, applications and special software; Presented analysis of the existing state and plan for establishing training center to Fund and UNDP BiH


13 October 2022



Establishment of Training Center finalized


17 November 2022



Organized user training for Training Centre, Directives provided


31 January 2023



Corporate competencies:

  • Demonstrates integrity by modelling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats all people fairly without favouritism;
  • Fulfils all obligations to gender sensitivity and zero tolerance for sexual harassment.

Functional competencies:

  • Strong interpersonal skills, communication and diplomatic skills, ability to work in a team;
  • Openness to change and ability to receive/integrate feedback;
  • Ability to work under pressure and stressful situations;
  • Strong analytical, reporting and writing abilities;
  • Excellent public speaking and presentation skills.

Required Skills and Experience

Academic Qualifications/Education:

  • BSc Degree in Information Technology / Electrical Engineering


  • At least 7 (seven) years of relevant  professional experience;
  • Proven experience in implementation and/or maintenance of IT systems;
  • Proven experience in proposals, projecting and implementation of IT networks;
  • Experience in conducting trainings;
  • Previous experience with UNDP would be considered as an advantage.

Languages Requirements:

  • Knowledge of Bosnian/Croatian/Serbian and English is a must.

Longlisting/Shortlisting Criteria

Qualifications as stated in the ToR



Relevant Education

max 15 points5 points allocated for BA/BSc degree+ 5 points for MSc/MA+ up to 5 points for PhD 

Relevant professional experience

max 80 points 

Knowledge of English

max 5 points - will be assessed as:5 points for fluency and the points decrease as per the level mentioned in the CV:good - 4 points;fair/upper intermediate – 3 points;intermediate - 2 points;beginner - 1 point. 

The candidate must reach a minimum of 70% threshold to qualify for technical evaluation.

Technical Evaluation Criteria



Rating based on Qualifications


Experience in conducting trainings


Previous experience with UNDP


Submitted methodology


The candidate must reach a minimum threshold of 70% on technical evaluation to be taken for final consideration.


Individual  will be evaluated based on the following methodology:

Cumulative analysis

When using this weighted scoring method, the award of the contract should be made to the candidate whose offer has been evaluated and determined as:a) responsive/compliant/acceptable, andb) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

  • * Technical Criteria weight-70%
  • * Financial Criteria weight- 30%

Interested candidated must submit the following documents/information to demonstrate their qualifications:

  • Cover letter explaining why they are the most suitable for the work. 
  • Provide a brief methodology on how they will approach and conduct the work;
  • Personal CV/P11, including past experience in similar projects and at least 3 references.

Please scan all above mentioned documents and upload as one attachment only online through this website.


  • For an assignment requiring travel, consultants of 65 years or more require full medical examination and statement of fitness to work to engage in the consultancy.
  • Due to large number of potential applicants, only competitively selected candidates will be contacted for remaining steps of the service procurement process.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.