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CONSULTANCY SERVICES FOR THE DEVELOPMENT OF A MONITORING, REPORTING, AND ANALYSIS SYSTEM (MORAS) FOR COURT USERS COMMITEES

Nairobi

  • Organization: IDLO - International Development Law Organization
  • Location: Nairobi
  • Grade: Consultancy - Single Engagement Agreement
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: Closed

ORGANISATIONAL CONTEXT

The International Development Law Organization (IDLO) enables governments, empowers people, and strengthens institutions to realise justice and promote peace and sustainable development. IDLO is the only global intergovernmental organisation exclusively devoted to promoting the rule of law and access to justice.

With its headquarters in Rome, Italy, a Branch Office in The Hague, Permanent Observer Missions to the United Nations in New York and Geneva, and 18 Country Offices across the globe, IDLO carries out policy advocacy, research, and the rule of law and justice programmes, operating in every region of the world. 

ABOUT NATIONAL COUNCIL ON ADMINISTRATION OF JUSTICE (NCAJ)

The National Council on the Administration of Justice (NCAJ) was established in 2011 under Section 34 of the Judicial Service Act as a high-level policy-making implementation, and oversight coordination mechanism mandated to ensure a coordinated, efficient, effective and consultative approach in the administration of justice and reform of the justice system in Kenya. To achieve this mandate, NCAJ spearheads policy, legal and institutional reforms in the justice sector and further ensures implementation through Government Agencies and Court User Committees (CUCs). The CUCs bring together actors at the grassroots level to engage, participate and address cross-institutional challenges that adversely affect the efficient administration of justice and service delivery. CUCs are institutionalised under Section 35 of the Judicial Service Act.

BACKGROUND

Court Users Committees (CUC) provide an essential platform for actors in the justice sector at the local, county and national levels to consider improvements in the operation of the courts, coordinate functions of all agencies within the justice system and improve the interaction of these stakeholders in the administration justice including use of ADR mechanisms. For the Judiciary to achieve its objective of access to and expeditious delivery of justice to all, the actors in the justice chain need to be strengthened to perform corresponding and complementary roles. The composition of CUCs -national government, county government, the police, prisons, probation, Children’s Departments, representatives of the Offices of the Director of Public Prosecutions and Attorney General’s office, members from human rights and religious organisations, advocates and judicial officers- which now creates an opportunity for traditional leaders participate in structured engagement with formal justice actors. The CUCs, therefore, provide an avenue to address matters in the administration of justice while enhancing public participation and stakeholder engagement, developing public understanding of court operations and promoting effective justice sector partnerships.

Following extensive analysis of the CUCs engagement by NCAJ, it was noted that there is a need to develop a CUCs Monitoring, Reporting, and Analysis System (MoRAS) to enhance on documentation and reporting of cases. To this end, IDLO has partnered with the National Commission on Administration of Justice to contract a Software developer for seven months to develop the system within the following deliverables;

DELIVERABLES

Deliverable A: Documentation

  1. Develop and submit an Inception Report detailing the understanding of the Terms of Reference and a proposed action plan, with a work plan indicating clear milestones and timelines. To be delivered within two weeks of start date. 
  2. Submit a report on the proposed components of the CUCs Monitoring, Reporting, and Analysis System (MoRAS).
  3. Develop CUCs Monitoring, Reporting, and Analysis System (MoRAS).
  4. Assist NCAJ in operationalising CUCs Monitoring, Reporting, and Analysis System (MoRAS), including providing adequate storage/servers or any appropriate storage means for the system. 
  5. Train on the usage of the system in all NCAJ user departments, all chairpersons and secretaries of CUCs, and the Standing Committee on the Court Users Committees.
  6. Submit a monthly report to the Executive Director of the NCAJ and the IDLO on the features designed and developed and the critical results in monitoring, reporting, and analysis. 
  7. Generate monthly analytical and processed reports for the CUCs meetings, with capabilities to provide policy, legal and administrative achievements per CUC and provide County analytics. Further reports and system-generated analytics should cover specialised CUCs, e.g., commercial, justice (BCUCs) CUCs, children court user CUCs, Environment and land CUCs and 
  8. Timely address all the system emerging challenges noted by the consultant, NCAJ and CUCs.
  9. The expected deliverables for the subsequent month are to be submitted by the 25th of every month. This should be in line with the IDLO reporting template).
  10. Develop a detailed technical architecture for a reporting system for management and tracking results.
  11. Develop the logical database design, database schema, and data model of the application 
  12. Provide the following system documentation; 

       (i) Technical Manual

      (ii) Training Manual 

  1. Provide the application documents’ source code documentation and application Git book documentation.
  2. Integrate the monitoring and evaluation framework into the system

 Deliverable B: Reporting System

  1. Well-commented Source Code (Application development) for all system enhancement work.
  2. Test Plans and Test cases (including Unit Test Plan, System/Integration Test Plan, User Acceptance Test Plan, Security Test Plan, Load Test Plan, Regression Test Plan)
  3. Integrate the User Management Module into the reporting System
  4. Develop Public facing module for processing and managing reports from the External and Internal stakeholders.
  5. Develop an Internal facing module with a clear workflow for processing and managing reports.
  6. Develop a complaint linking workflow within the system to ensure all complaints are linked to the cases to be viewed by members of the council only.
  7. Develop a report tracking module to ensure users can track any comments on the reports
  8. Develop a notification and correspondence module to ensure effective and efficient feedback mechanisms with court member committees.
  9. Develop Test and host webpage for the duration of the contract

 Deliverable C: Support for the Solution

  1. Train and engage the ICT personnel and management from the NCAJ during the entire system development cycle to ensure that proper transfer of knowledge is being provided to the ICT personnel.
  2. Provide technical support for the system updates to ensure all issues raised during the implementation are resolved.
  3. Provide bug fixes and code reviews to improve the usability of the system as per the user requirements
  4. Resolve the issue within 48 hours from the time of reporting.
  5. Prepare and submit a Final comprehensive handover report on the System features designed and developed within the contracted period in the implementation of TORs, key results realised, pending work, challenges faced, and recommendations.
  6. The consultant shall provide a comprehensive onsite warranty for the entire Contract Period.

DURATION OF THE ASSIGNMENT

The duration of the consultancy contract will run for a period of seven (7) months.

REPORTING AND SUPERVISION

The consultant will work under the overall supervision of the Executive Director of the NCAJ during the execution of this assignment. Payment will be made against a disbursement schedule as outlined in the contract and based on receipt of clearly defined deliverables within a specific timeline as confirmed by IDLO, the ICT officer.

IDEAL CANDIDATE

  • Hold a BSC. in Computer Science Software Engineering, Computer Engineering, Information Systems, Electrical Engineering, Information Technology, Mathematics, Physics, or another numerate discipline.
  • Professional certification in Software/Applications Development will be an added advantage.
  • Having at least 3-5 years of professional experience in software programming, with demonstrated deliverables in user end products and prior experience in the Judiciary, will be an advantage.
  • Strong in-depth knowledge/knowledge/experience in practical development with PHP, PL/SQL (PostgreSQL & MySQL), JAVA, ASP, IIS, WebLogic, C# and ASP.net Python, Flask and web technologies is imperative.
  • Strong in-depth knowledge and experience with Laravel will be an added advantage.
  • Project management/client experience when developing ICT solutions would be added benefit.
  • Possess a strong work ethic characterised by the desire to achieve results. Ability to multi-task in a high-pressure environment, responds rapidly to ad hoc requests, meet tight deadlines and ensure diplomacy and tact when engaging with prominent public figures. 
  • Strong problem-solving skills, with a high degree of a personal and professional organisation. Must have a strong team player approach to work.
  • Possess strong time management skills and flexibility to adapt work plans based on changing variables.

TERMS AND CONDITIONS

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications of qualified and diverse candidates. 

IDLO is committed to achieving a 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process.

DISCLAIMER AND CLOSING DATE 

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this work. This is not an exhaustive list of all duties and responsibilities. 

The Director-General of IDLO reserves the right to amend and change responsibilities or even to cancel the recruitment to meet business and organisational needs as necessary.

All applications will be treated with the strictest confidentiality and in compliance with IDLO’s policy on personal data protection.

In the interest of making the most effective use of resources, only the short-listed candidates will be contacted during the selection process.

Application deadline 15th August 2022

This vacancy is now closed.
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