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Senior Officer – Support Services


  • Organization: IRC - International Rescue Committee
  • Location: Amman
  • Grade: Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
  • Closing Date:

The Senior Officer – Support Services is responsible for a wide range of administrative and office support services for the Syria Country Program.  He/She will maintain excellent management and communications systems to enable the Syria Senior Management Team to perform at the highest possible levels.  The position reports to the Deputy Director – Operations and works closely with Syria Country Director, and all other SMT members.



  • Provide office management support to the Syria Country Program Senior Management Team, inclusive of general office organization, monitoring and maintaining office supplies, handling mail and shipments and filing system as required.
  • Organize all inter-departmental meetings inclusive of coordinating and setting agendas, taking notes and following up on action plans as required.
  • Follow up on travel details, visas, accommodations, and coordinate schedules for visitors to the Amman office as required and in liaison with SSU. In addition to liaising for office maintenance.
  • To lead on implementing office upgrades and decorations, arranging office layout and furniture arrangement according to Syria CP requirements.

·         Support the Senior Management Team in preparing payment requests and reimbursements for travels and expenses.

  • Gracefully and diplomatically represent IRC internally and externally when needed.
  • Maintain a Syria CP Calendar of events – both external and internal.
  • Arrange for booking venues and preparation work for events such as QSMT and all staff meetings.


  • Maintain and update the country program’s (CP) external contact list as well as the internal CP mailing lists.
  • Under the direction of SMT members, support with written communication, both in Arabic and English.
  • Under the direction of SMT members, translate selected material from English to Arabic and vice versa as required.
  • Support in the preparation of internal communication as requested by the Syria Country Director and Syria Senior Management Team.
  • Support in preparing video telecommunication with field staff, sending invites and arranging venues as needed.


Project Management


·         Oversee office space planning and serve as a liaison with the Support Services Unit and other departments to plan and organize effective office space.

·         Identify gaps and manage systems/ process improvement to enhance the efficiency of country inter-departmental work.  

·         Under the direction of the Syria Country Director, assist with other departmental needs and special projects.


Key Working Relationships:


Position Reports to:  Deputy Director Operations

Position directly supervises:  N/A
Other Internal and/or external contacts:


  • Syria Country Director and all Syria CP Senior Management Team members
  • Frequent contact SSU, Turkey Representative and Field Directors NES and NWS

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.