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PUBLIC INFORMATION OFFICER

Laayoune

  • Organization: UN
  • Location: Laayoune
  • Grade: P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2022-08-14

Org. Setting and Reporting

This position is located in the United Nation Mission for the Referendum in Western Sahara (MINURSO), Laayoune.

The incumbent will report to the Chief of Staff in the Office of the Special Representative of the Secretary General (SRSG).

Responsibilities

Within delegated authority, The Public Information Officer, will perform the following duties:
Prepares and coordinates the development of communications products and content across multiple digital platforms, and implements communications strategies and activities

• Monitors traditional and social media at the local, regional and international level and - with the Senior Joint Operations Officer - promotes integrated analysis of current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses taking into account SAGE, CPAS and other reporting tools, as well as the Digital Transformation Strategy.
• Drafts and clears Multimedia and social media posts using principles of compelling, image-based and character driven storytelling. Produces or oversees production of digital communication outputs (e.g. Media stories, Flickr posts, launch of internal Mission newsletter) to include proposing topics, undertaking research, determining appropriate medium and target audience, preparing production plans, writing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, printing procedures and distribution.
• Undertakes activities to promote coverage of MINURSO and MINURSO personnel on the internal UN system and related channels, to include disseminating informational materials and coordinating other public information requests, undertaking appropriate follow-up action and analyzing and reporting on the impact of coverage.
• Supports MINURSO leadership ahead of policy related engagements, including Member State briefings.
• Works with internal and external partners to build knowledge on strategic communications related policy and inform decision-making.
• Ensures implementation of information programs to publicize priority issues and/or major events, to include drafting information strategies, coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Prepares, on the basis of official UN documentation and other sources, initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books, and produces other public information materials, as appropriate.
• Generates and updates communications-related guidance, such as policies and guidelines, to further strategic communications and MINURSO’s communications goals.
• Prepares reports to Mission leadership, UNHQ on communications activities, developments, trends and attitudes regarding the UN; and coordinates and shares public information activities and guidance with other sections of the Mission and the Leadership when appropriate.
• Acts as focal point on public relations issues, monitoring and reporting on developments, responds to inquiries from general public and media outlets in consultation with Mission leadership.
• Initiates and sustains professional relationships with key UN Strategic Communications constituencies.
• Analyses media monitoring statistics, social media and web usage and adapts editorial and outreach priorities accordingly.
• Assists in responding in a timely fashion to disinformation that could impact negatively on the public perception of the Mission and/or the Mission's leadership, etc.
• Ensures Mission internal communication is up to date and accurate.
• Provides guidance to, and may supervise, more junior staff.
• Keeps abreast of changing developments, trends, and technologies with strong understanding of social media.
• Perform other related duties that may be assigned.

Competencies

Professionalism: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to analyze and interpret data in support of decision-making and convey resulting information to management. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences - Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments,observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Work Experience

A minimum of five (5) years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required.

Experience working with internal and external partners to build knowledge on strategic communications related policy and inform decision-making is required.

Experience in generating and updating communications-related guidance, such as policies and guidelines, to further strategic communications and departmental communications goals is required.

Experience in supporting UN leadership ahead of policy related engagements, including Member State briefings is desirable.

2 years or more of experience in data analytics or related area is desirable

Languages

English and French are the working languages of the Unites Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required and fluency in French is desirable. Knowledge of another UN official language is an advantage.

Assessment

Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice

This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
MINURSO is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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