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Training and Operations Manager

Gbarnga

  • Organization: IRC - International Rescue Committee
  • Location: Gbarnga
  • Grade: Mid level
  • Occupational Groups:
    • Operations and Administrations
    • Education, Learning and Training
    • Managerial positions
  • Closing Date:

Over 80 years ago, Albert Einstein helped create the International Rescue Committee (IRC). Today, we are a leading humanitarian and development organization working in more than 40 countries and 26 U.S. cities to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC has been present in Liberia since 1996, serving as a lead partner in the health sector. The country program supports the Ministry of Health (MOH) in strengthening the health care systems and service delivery at all levels in accordance with the MOH national standards.

In recent years, IRC Liberia has deepened its commitment to supporting the Government of Liberia to strengthen its health recovery efforts - first from the devastating civil war, the Ebola crisis, and now the COVID-19 outbreak. The Scaling Up Community Health Activities Project presents an opportunity to improve health services in hard-to-reach communities and the rebuilding of health systems in Liberia.

Scope of Work

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The International Rescue Committee has been operating in Liberia since 1996 and has offices and activities in Montserrado, Lofa, and Nimba Counties. The IRC has Women and Girls Economic Empowerment programs and is currently supporting the COVID-19 emergency response in Liberia.

Job Overview

The IRC has entered into a four-year cooperative agreement with USAID to implement Liberia's Scaling Up Community Health Services project. This project will strengthen the Liberian community health system to provide health care services in hard-to-reach areas while supporting sustainable country ownership of community-based health services through technical assistance and capacity building of Ministry of Health (MOH)/County Health Teams (CHTs). This project will increase service providers’ coverage in underserved districts and improve their capacity to deliver quality health services while strengthening CHTs and communities’ capacity to plan, manage and monitor health services. In addition, the project will work directly with County and District Health Teams and at the community level, providing them with the technical and operational capacity to play a vital role in service delivery.

This new award builds on the gains achieved under the previous USAID community health grant, “Partnership for Advancing Community-based Services (PACS),” implemented by the IRC and partners. PACS supported the government in strengthening health systems, improving reproductive, maternal, and child health, and restoring public confidence in health facilities and staff. PACS also provided support to build the government of Liberia’s capacity to control infectious diseases and efforts to rebuild the health system.

USAID Community Health Activity Implementation Overview

USAID Community Health Activity will work in Lofa, Bong, River Gee, and Grand Kru to assist in the decentralization process and ensure that county and community-level systems are equipped to deliver high-quality community-based services in line with crucial MOH strategies. The Operation and Training Manager is responsible for supporting the efficient coordination and management of procurement functions for IRC’s Lofa, Bong, River Gee, and Grand Kru. One of the Ops & Training Manager's core functions is rapidly procuring program supplies, services, and equipment for CHSS and CHA training roll-out while ensuring best practices, adhering to the code of conduct, and maintaining audit-compliant records.

IRC is seeking a Liberian National to serve as Operation and Training Manager for One year. The primary purpose of the Program is to provide health care services in hard-to-reach areas while transferring ownership to the government by increasing coverage of CHAs in underserved districts, improving their capacity to deliver quality health services as well as strengthening CHTs and communities’ capacity to plan, manage and monitor health services. The Operation and Training Manager will work under the supervision of the Community Health Coordinator at the project office in Lofa, Bong, River Gee, and Grand Kru and indirectly/administratively to the Operation Coordinator at the Monrovia office. They will be the focal person for all Operation and Training coordination at the County and District level and guide all the procurement processes leading to CHSSs, and CHAs Training roll-out at the county and district level. They are expected to collate and analyze PRs data collected from the suppliers and update the BVA system accordingly.

Key Responsibilities

Operations and Training Manager is a critical position in the success and delivery of the Community Health Activities. IRC defines Operations as the support systems and functions necessary to implement programs effectively, including planning along with the following departments: procurement, fleet, inventory management, property, and asset management, as well as support to HR.

Under the supervision of the Operations Coordinator, the Operations and Training Manager is responsible for supporting the Community Health Activities to ensure efficient assistance to operations and training functions of procurement, Fleet, Inventory Management, property, and asset management.

Supply Chain Planning

The Training and Operations Manager is responsible for working closely with the Procurement Manager and Warehouse and Fleet Manager to ensure adequate supply chain planning and preparation to support the CHA implementation, which includes -

  • Preparation of procurement plans for the project activities in the field.
  • Warehouse distribution plans and documentation for field materials/activities.
  • Project team movement plan.
  • Maintain supplier information for regularly purchased items and be informed of current local market conditions.
  • Routine communication and planning with the relevant requesting staff regarding the order and delivery of supplies at the various training venues.
  • Coordinate all activities for training roll-out for the CHSS and CHA at County and District levels

Procurement

Responsible for implementing procurement plans & strategies and ensuring all project procurement needs for the field office are met on time per IRC GSC and donors’ standards. This includes: -

  • The implementation and maintenance of standard IRC procurement policies and procedures
  • Ensuring that procurement is carried out in accordance with IRC and donor-specific polices
  • Attend all procurement committee meetings (PRC) as duly required
  • Processing approved Purchase requests through the procurement software (online BVA) and ensuring data accuracy.
  • Request for quotations / proposals.
  • Participate in tender meetings & evaluations.
  • Conduct negotiations with suppliers that is transparent and documented.
  • Demonstrate value for money in procurement
  • Prepare all PRs for training and procurement of training materials, Service contract completion
  • Coordinate with Finance and Program departments to ensure integrated internal controls, timely payment of vendors, and full, auditable support documentation.
  • Ensuring that a transparent and responsive procurement process is implemented and maintained
  • Follow up with finance on vendors' payments from procurement, ensuring that all payments processes are completed as outlined in the procurement policy
  • Prepare/Maintain the weekly and monthly Purchase Request Tracking & Metrics system (PRTS) and submit routine reports to the Community Health Coordinator and Operation Coordinator
  • Support in the development of procurement specifications
  • Review procurement documents for accuracy before taking payment for approval.
  • BVA assistance ensures that PRs, POs, and Payments requested are completed in the system.
  • Complete all Supplies, services, and equipment required to be delivered in time.
  • Establishment and maintenance of ethical, professional working relationships with suppliers/providers.
  • Work with the IRC Liberia Country Program Office Procurement department and advice the field office on procurement-specific issues or improvements.
  • Resilience, a record of performance in high-pressure work environments, and ability to problem solve
  • Be willing to serve as backup to other related procurement positions and functions

Contract Management

  • Follow up and ensure that prepared contracts for field vendors are signed.
  • Support with the timely renewal of running contracts.
  • Training and Operations Manager Competency’s matrix

The Training and Operations Manager Competency matrix is the primary supporting document to this job description and must ensure that all tasks are performed to standard.

Key Working Relationships

Position directly supervises: Drivers

Other Internal and external contacts

Internal: Regular relationships with Project staff, HR, Finance, Grants, Information systems, Technology, and staff at all levels.

External: Vendors, Service Providers, Implementing Partners, GOL - Ministry of Health (MOH) as requested by the project leadership.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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