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Camp Coordination and Camp Management Assistant

  • Organization: DRC - Danish Refugee Council
  • Location:
  • Grade: Junior
  • Occupational Groups:
    • Engineering
    • Administrative support
    • Urban Development, planning and design
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: 2022-08-19

Job title: Camp Coordination and Camp Management Assistant
Employment Band: I
Reporting to:Camp Coordination and Camp Management Team Leader 
Technical line manager: Camp Coordination and Camp Management Manager    
Unit/department: Camp Coordination and Camp Management
Location: Nyarugusu camp 

Overall purpose of the role 
A Camp Management Assistant, under the management and supervision of a Camp Management Team Leader and in close collaboration with other government and humanitarian colleagues will be responsible for direct implementation of camp management activities in the camp.

•    Supervise refugee incentive workers
•    Monitor and support the coordination of services and Management in the camp
•    Identify gaps in service provision to refugees, proactively referring issues to relevant forums
•    Oversee and ensure that NFI distributions are conducted in an accessible and accountable manner
•    Work in close collaboration with refugee stakeholders (Community Leaders, Elders, Representative Committees…) to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general
•    Work in close collaboration with refugee stakeholders, and ensure community participation and mobilization in camp management
•    Ensure diversity and inclusion and ensured that protection considerations are mainstreamed across all sectors
•    Receive and handle complaints and feedback from beneficiaries and refer to relevant actors
•    Ensure Camp management implementation is compliant with the Core Humanitarian Standards (CHS) and the DRC Code of Conduct (CoC)
•    Write reports as required by Team Leader
•    Ensure daily verbal feedback on urgent issues reported
•    Participate in camp coordination meetings as well as meetings with refugee leadership committees
•    Any other duties to support camp management activities assigned by Manager/Team Leader

Experience and technical competencies:
•    At least 2 years of work experience in humanitarian displacement situation
•    Demonstrated previous experience working with refugees or other vulnerable populations
•    Excellent interpersonal and problem-solving skills, creativity and flexibility
•    Flexibility in working hours when needed
•    Excellent Communication skills
•    Proven computer literacy skills (Microsoft Word and Excel
•    Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect
•    Ability to communicate and write reports in English
•    Language ability in Kiswahili, kibembe, Kiha and Kirundi are considered and as added advantage

•    University Degree in areas relevant to Community Organization, Humanitarian Work, Humanitarian Protection
•    Diploma in any relevant field with experience in Camp Coordination and Camp Management work

•    English – Fluent, including technical level
•    Kirundi & Kibembe– Basic
Key stakeholders:
•    UNHCR
•    Target Refugee and Host Communities
•    MoHA

Women are highly encouraged to apply
Core competencies     Basic      Advanced    Expert
Striving for excellence      ☐              ☒             ☐
Collaborating                    ☐              ☒             ☐
Taking the lead                 ☐              ☒             ☐
Communicating                ☐              ☒             ☐
Demonstrating integrity    ☐              ☒             ☐

•Basic: I master the essentials, but may at times need help from others
•Advanced: I can work independently at full professional level.
•Expert: I am the go-to person when others need help.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.