Operations Assistant

OBJECTIVES OF THE PROGRAMME

Country Management Support Units (CSUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning(ERP) system.

DESCRIPTION OF DUTIES

The incumbent oversees a team performing functions on the basis of the end-to-end process as designed in GSM. He/She coordinates different areas of activities such as Programme Management, Procurement and Inventories Management, Travel and Meetings Management, Human Resources Management, and Workplan/Award Management; Prepares regular management reports on implementation of WCO work plans including contribution to the preparation of statutory reports and acts as focal point for internal and external audits.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary education or equivalent technical training or commercial education with specialization in Programme Management.
Desirable: Diploma or higher education and/or professional certification in project management or related field.

Experience

Essential: experience with an emphasis on programme management, budgeting, Human Resources Management, Procurement and/or Travel.
Desirable: 10 years of working experience with an emphasis on programme management, budgeting, Human Resources Management, Procurement and/or Travel.

Skills

Good knowledge of WHO Results-Based Management framework and related business processes. Knowledge of Oracle projects and Oracle Financials or similar ERP applications and systems. Sound knowledge of the Organization's policies and practices, as well as project management principles and their application within WHO;Ability to act independently and exercise sound judgement;High level of organizational and analytical ability, combined with good oral and written communication skills;Proven ability to maintain and establish excellent interpersonal working relations and to work with competing priorities under pressure.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Creole.
Desirable: Intermediate knowledge of French.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at SCR 236,066 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.