Emergency Officer Ukraine Odessa

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

1. Role and responsibilities

The Emergency Response Officer is responsible for leading and supervising the team of Emergency Response Assistants in the day-to-day implementation of projects by identifying emergency cases, gathering and providing necessary information, regular reporting and identification of gaps and duplication in services to improve the assistance to vulnerable communities.

Generic responsibilities

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist with the implementation of the support function portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of the support function
6. Teamwork is essential. Working as part of a team.

Specific responsibilities

• Provide support to the periodic progress reports and other documents related to RRM.
• In coordination with the field teams, AM, APM, support staff, and Partners plays a direct role in implementing emergency projects as required.
• Implement emergency response plans and support the management of budgets and timelines, as appropriate.
• Closely monitor events in the humanitarian issues, to advise and work on program activities and approaches, when necessary.
• Conduct regular reviews with the Emergency Team Leader of progress against indicators, lessons learned, and challenges encountered, in order to ensure the achievement of performance targets and adherence to technical standards, best practices and donor guidelines.
• Ensure quality implementation of RRM projects at field level taking into consideration appropriate response modalities and the needs of the most vulnerable.
• Collect data, prepare and submit required reports to Emergency Team Leader for emergency projects, including donor and private funds narrative reports, monthly performance indicator tracking tables, baseline and final evaluation reports, and others.
• Accept guidance from the M & E Team to ensure the development of and provide oversight to internal monitoring and evaluation systems to ensure high quality programming, facilitate fulfillment of donor reporting requirements, track achievements against project indicators, and support evidenced-based decision making and proposal development for future programming.
• Implementing the RRM response with other humanitarian partners possessing emergency response capacity to avoid overlapping / facilitate synergies.
• Provide data for rapid needs assessment reports using defined RRM format, and within established deadlines, providing clear operational recommendations for intervention

Critical interfaces

• By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:The Emergency Department, including:
  • Supervision from the Emergency Team Leader
  • Technical guidance from the Area Programme Manager and Emergency Response Manager
• The M&E Team
• The Support Team, including:
  • Logistics;
  • Finance;
  • Administration
• The Area Programme Manager
• The Area Manager

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Previous experience working in a humanitarian / recovery context;
• Previous experience working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge of SPHERE, Do No Harm, humanitarian Principles and other humanitarian standards is highly desired.
• Knowledge of English
• Strong computer skills including Microsoft Office is a must.
• Knowledge of local language preferred.

Context/ Specific skills, knowledge and experience:

• Local knowledge of context is a must.
• Local language skills is a must.
• Previous experience working in humanitarian and / or recovery is strongly recommended.
• Ability to represent NRC with the highest standard is a must

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Strong will to support the most vulnerable populations
• Energetic and Flexibility are a must