Human Resources Officer - CBO

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role

TEAM PURPOSE: To provide a professional, business focused organisational development and human resource management service, delivering a proactive and solutions-based approach for resolving issues and ensuring that staff are effectively resourced, managed and developed to deliver organisational strategy.

JOB PURPOSE: To provide human resources support to Oxfam and the Community Based Organizations (CBOs) working with Oxfam in Mafraq governorate.

DIMENSIONS OF THE ROLE

• Supervise/monitor resources within defined boundaries or a specialist area, which may include people, assets and/or budgets
• Provide support and advice to managers on areas of work covered in their remit.
• Provide support for and implements operational plans to agreed standards.
• Assist with the development of solutions to diverse and complex problems and develops solutions to more routine problems.
• Apply information received in a variety of formats primarily from internal sources.
• Flexibility to anticipate and resolve challenges within the operational context.
• Impact of this role is significant within the department and could have some impact division(s)-wide.

KEY RESPONSIBILITIES

• HR support to Community-Based Organizations (CBOs) in the Host Community
• Provide technical HR support to community-based organizations in Mafraq governorate with regards to (recruitment, updating policies & procedures, leaves management, social security as needed)
• Participate in the interviews for IBVs recruitments, when needed.
• Provide HR trainings and capacity building to CBOs and HC Oxfam staff, in coordination with the Country HR Manager.
• Support CBOs and Oxfam staff in IBVs payroll verification in terms of (leaves, social security, tax, where applicable)
• Verify HR related tools that are used by the CBOs and help in developing them where needed.
• Visit CBOs in the host community on a regular basis to provide any HR related support

General Tasks & Responsibilities

• Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organizing tests, maintaining the recruitment database for Jordan, proper filing of recruitment records and taking up references.
• Monitor and advise management on changes in Oxfam HR policies, procedures, systems, processes
• Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the HPM.
• To set up and monitor induction for all staff ensuring that meetings are arranged, and that feedback is obtained. Ensure the induction pack is up to date at all times.
• Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
• Ensure that all new staff are issued with Oxfam ID cards.
• Ensure staff’s records, HR information and online database are always up to date.
• Print out monthly pay slips and distribute them among staff and make sure they are all signed and filed properly.
• Keep track of leavers and make sure the database is up to date and shared with the Senior HR Officer on a monthly basis.
• Organize and follow up on the submission and completion of timesheets to the Finance Department.
• Monitor staff absence and follow up with staff and managers on regularly planning their leaves
• Enter medical claims in the PeopleSoft software on a regular basis;
• Ensure soft and hard copy of staff personal files and medical claims are always updated and properly filed.
• Liaise with medical providers ensuring a high quality of service is offered.
• Organize/file HR files (old & new) in a systematic order.
• Scan all HR documents and create a clear organized system that facilitates the flow of work.
• Ensure that personal files for all staff are complete and up-to-date;

Other

• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of gender justice and women's rights (click here).
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

What we are looking for

Essentials

• Generalist HR experience minimum of 2 years in non - governmental organizations, and good knowledge of recruitment procedures.
• At least a degree in a subject related to Human Resources.
• Advise and inspire confidence using professional/ specialist knowledge.
• Confidentiality, tact, diplomacy and good interpersonal skills.
• Initiative to take responsibility and work with minimal supervision.
• Budgeting and numerical skills /Attention to detail.
• Skills in computer applications (MS office/GOLD).
• Ability to work as a member of a diverse team.
• Understanding of gender, cultural sensitivity and principles of equal opportunity.
• Has a strong customer orientation and focuses on customer needs and satisfaction

Desirable

• Experience in working with Incentive based volunteers is preferrable.
• Overcomes challenges, despite hurdles, and resolves challenges consistent with Oxfam's values and ways of working.
• Ability to gather and analyze critical information for reporting and designing systems.
• Ability to support staff from a distance.
• Good networking skills.
• Able to use available technology appropriate to own role.
• Proactively shares own know-how with other colleagues.
• Develops job knowledge and expertise through continual professional development.

NOTE: interested applicants are encouraged to apply as Oxfam GB is reviewing applications on a rolling basis. Once Oxfam GB identifies the candidate for the role, the vacancy will be closed. 

Flexfam

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what this means here.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.