CBI Assistant - UNOPS LICA-4 (x4 positions)

IMPORTANT NOTE: This position is advertised to internal and external applicants. Candidates must be legally present in Mexico at the time of application, recruitment and hire. Only candidates holding a valid work permit in Mexico will be considered eligible.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration. 1. General Background
(Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate)

The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It also has a mandate to help stateless people.

In more than six decades, the agency has helped tens of millions of people restart their lives. Today, a staff of some 6,600 people in more than 110 countries continues to help about 60 million persons. To help and protect some of the world¿s most vulnerable people in so many places and types of environment, UNHCR must purchase goods and services worldwide. For further information on UNHCR, its mandate and operations, please see http://www.unhcr.org.

The Cash-Based Interventions (CBI) Assistant is supervised by a CBI or Programme staff at a higher grade. S/he performs a variety of functions related to cash assistance activities within the office. The supervisor defines work processes and provides regular advice and guidance.

The incumbent will maintain relations with other units within UNHCR on the delivery of cash assistance to persons of concern. As per specific instructions, the incumbent may require liaising with operational partners and contractors working with UNHCR.


2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

Under the overall supervision of Senior CBI Assistant, the CBI Assistant will perform the following tasks:

- Assist in the delivery of the payment cards, delivery quality control, and updating of the stock of Si Vale cards.
- Assist in the maintenance of CBI payment request and monitoring systems to record and reconcile requests, balances, payments, statements, and other data for day-to-day transactions and reports.
- Assist in preparation of recurring reports as scheduled and special reports as required.
- Assist in monitoring the implementation of the UNHCR CBIs including the delivery of all assistance item, monitoring reports.
- Export and manage data related to the cash assistance delivery to produce reports.
- Ensure proper filing and record keeping.
- Prepare background materials, working papers and tables for briefing and review sessions.
- Asist in data collection and reporting activities.
- Prepare routine correspondence.
- Liaise with POC, assistance beneficiaries, and partners.
- Direct incidents and problems to the supervisor when they cannot be resolved at their level.
- Perform other related duties as required.
- Any other related tasks as may be required or assigned by the supervisor.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)

- As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including:
- UNHCR office has sufficient administrative and local support for the field activities thus better able to meet the needs of persons of concern.
- UNHCR¿s policies, standards and procedures are constantly and coherently applied in the area of responsibility (AoR).
- When requested, liaise with populations of concern, assistance beneficiaries, and partners.
- Direct incidents and problems to the supervisor when they cannot be resolved at their level.
- Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.
- A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)

-        University degree (Bachelor's) or equivalent in Business Administration, Economics, International Relations, Development, Social Science, Statistics, Information Technology or related fields with 1 year of relevant experience, or 2 years of relevant experience with High School Diploma in lieu of the Bachelor's degree.

b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

- At least 2 years of professional work experience in the relevant area/programmes is an asset, such as experience working in the UN or other international development organization;

c. Key Competencies

(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)

- Excellent oral and written skills; excellent drafting, formulation, reporting skills;
- Accuracy and professionalism in document production and editing;
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
- Sound security awareness;
- Have affinity with or interest in UNHCR¿s mandate, volunteerism as a mechanism for durable development, and the UN System.

d. Desirable qualifications/skills/job experience:

- Knowledge of local context
- Previous experience working in customer services or related with final clients.
- Good working experience with databases
- Good working experience with data cleansing
- Knowledge of UNHCR programmes and activities.
- Completion of UNHCR's learning programmes or specific training relevant to functions of the position.
- Good working experience in MS/Excel
- Minimum experience in MS/PowerBi - Professionalism
- Integrity
- Accountability
- Teamwork and respect for diversity
- Commitment to continuous learning
- Client and result orientation
- Planning and organizing
- Analytical Thinking
- Technological awareness
- Communication
- Flexibility Proficiency in English and Spanish is essential. Only shortlisted candidates will be contacted. No late applications will be accepted.

Shortlisted candidates may be required to sit for a technical assessment or written test and later on, invited for an oral interview.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees). The closing date for submission of applications is August 21st 2022 (midnight Geneva time).