Qualitative Data Officer
New York City
***THIS JOB IS ELIGIBLE TO BE FULLY REMOTE***
The IRC’s Resettlement, Asylum, & Integration (RAI) department works to create opportunities for refugees and other vulnerable migrants to survive and thrive in the U.S. and Europe through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power. Through IRC’s Strategy 100, IRC’s Resettlement, Asylum, and Integration Programs Department will continue and expand on its commitment to delivering impactful programs and services, focusing on raising program quality through giving clients greater influence over program design and delivery, better-using research and other evidence, powering decisions with data, and more agile and impactful, outcomes-focused program design. This position will support these commitments and the IRC’s Data, Research & Evidence Ambition Objectives by leading the development, collection, and use of client feedback data, facilitating client engagement working groups, and supporting network-wide capacity building.
- Lead development, testing, and roll-out of a standardized client feedback data collection tool.
- Lead validation process of data collection tools.
- Facilitate client engagement working groups on topics related to IRC’s Data, Research & Evidence Ambition.
- Code qualitative data in qualitative software (e.g. Dedoose, Atlas.ti, NVivo).
- Analyze qualitative data and develop dashboards of findings in Power BI.
- Conduct needs assessments and evaluations using different qualitative methods including focus groups, interviews, and content analysis.
- Build network-wide capacity for collecting and analyzing qualitative data by developing standard operating procedures, training resources, etc.
- Develop guidance and trainings on best practices for culturally appropriate client feedback methods.
- Other duties as assigned.
Key Working Relationship:
This position is based in RAI’s Research, Analysis, and Learning (RAL) Unit and reports to the Sr. Measurement Officer. They will work in close collaboration with other members of the RAL, Client and Engagement, and Preferred Communities teams and with program offices.
- Education: Master’s Degree required, in fields such as Applied Statistics, Social Sciences, or Information Management.
- Work Experience: At least 3 years conducting qualitative and quantitative (descriptive and inferential) data analysis; developing and validating data collection tools; and conducting project evaluations (preferably projects for refugee or displaced populations).
- Skills and Competencies:
- Project management skills.
- Experience developing client feedback mechanisms and tools.
- Understanding of data equity principles.
- Strong qualitative data analysis skills.
- Capacity with Dedoose, Atlas.ti, NVivo or similar software.
- Capacity with Power BI or similar software.
- Experience with various qualitative data collection methods (e.g., in-depth interviews, focus groups)
- Experience conducting needs assessments and ideally context assessments
- Advanced knowledge of Microsoft Office Word, PowerPoint, and Excel. Ability to set up mobile data collection systems is a plus.
- Ability to effectively communicate results, including data visualization.
- Strong attention to detail (excellent proofreading and editing skills).
- Ability to work flexibly both independently and as part of a team.
- Excellent communication skills, both verbal and written, with fluency in English.
- Ability to handle multiple priorities and deadlines.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3-year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.